Questions & Answers

Q: QuestionI have a whole home amp controlling 8 different zones, 16 speakers. can i use the sonos port connected to this amp to control the music being played via the amp the various zones and speakers?

Asked 2 years ago by Matias.

• A:Answer The Sonos port sends the music to the amp, via 1 input. From there you can continue to use the amp to turn on/off zones and set the inputs. You won't be able to set the port to play multiple simultaneous stations or music selections across separate zones.

  Answered 2 years ago by Birchy

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Q: QuestionFollowup to prv Q. Connect Lanai spkrs to AMP. Connect PORT to Onkyo TX-SV646. Connect 2 fam rm ceiling spkrs and Bose speakers to Onkyo. Can all be controlled with the App for what, where and how loud the streaming is playing?

Asked 2 years ago by Paul.

• A:Answer You can control what's playing, how loud it's playing, and where it's playing.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionCan we connect 2 speakers on lanai to a Sonos Amp, connect a Port to the Amp, connect 2 fam rm ceiling spkrs to Port, connect Onkyo TX-SV646 receiver with Bose spkrs to port and have ALL on the Sonos system. Will it work?Can all be controlled by the APP?

Asked 2 years ago by Paul.

• A:Answer Does your answer mean we can stream the same stream to the 2 amps and the port simultaneously?

  Answered 2 years ago by Paul

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Q: QuestionWhat are the dimensions of the Sonos Port Streaming Media Player?

Asked 2 years ago by Lee.

• A:Answer Dimensions can be found under the specification on the product page on Best Buy's website.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionLooking to get my Sonos arc out of my russound house system . I bought a Sonos port device hoping this will pump arc into house system . No luck . I hooked out rca jacks to aux. port on russound , hoping arc would attach via Bluetooth. No luck Any idea.

Asked 2 years ago by Timmy.

• A:Answer The purpose of the port is to hook up non Sonos equipment to play through your Sonos system. I purchased it in order to play my turntable through my Sonos system. You can hook up a tape deck, CD player, AV receiver or external speakers to play via your Sonos system. It uses Bluetooth and WIFI to connect to the Sonos app which will be found and subsequently integrated into your Sonos system mesh network. If you have a Sonos wireless system you need to discover the port in your Sonos app. Then any non Sonos device connected to the port such as a turntable or external speakers can play via the wireless Sonos speakers/sound bar. If your Sonos system doesn’t detect the port then do a reset on the port and try again. Must use the Sonos app. Also note that the generation is important. Check the compatibility chart looking up your Sonos device. I hooked my turntable via the RCA plugs on the port and was up and running in 10 minutes. Plays with out delay. Flawless sound. Hopefully this helps.

  Answered 2 years ago by LizzyBVerified Purchase

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Q: QuestionI have a receiver/amp with multiple input choices (phono, SAT, CD, Tape, etc) and several wired Klipsch speakers. I want to connect a Sonos Port Streaming Media Player to the internet via Ethernet and stream Pandora. Will this work? Any input?

Asked 2 years ago by gary.

• A:Answer The Sonos Port will work with analog in/out - digital optical and digital coax.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionHow many sonos speakers can I connect to my pioneer receiver with the sonos port

Asked 2 years ago by Anonymous.

• A:Answer You can have a total of 36 zones within the SONOS environment. A zone is defined by a SONOS speaker pair, a PORT, or an ARC/BEAM 5.1 or 5.2 (BAR, Surround Pair, & SUB). As for the PORT and receiver combination, you can connect as many non-SONOS speakers to your receiver as you wish, so long as they are adequately amplified. The PORT connected to the receiver allows you to integrate the receiver into the SONOS system. To further explain that integration, let's say you have speakers in your home, on your back patio, and near your pool (Port with receiver and non-SONOS speakers connected to the receiver). Within the SONOS S2 app, you can play the same music on those three zones simultaneously. The above explanation is just one example setup. As for your original question, it'd be pointless to connect SONOS speakers to a receiver if you're wanting to achieve optimum sound. They should either be setup as a speaker pair (Assuming One or One SL, or FIVE), or be connected to a SONOS AMP (Architectural series).

  Answered 2 years ago by SONOSJunkieVerified Purchase

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Q: QuestionCan the Sonos run the Plex app so I can stream media from my Plex server? In other words, does this run a host OS like Android with a visual interface (like a Roku)?

Asked 2 years ago by Ruderalos.

Q: QuestionI got rid of my membership with apple music, how can I play to my sonos my own playlist?

Asked 2 years ago by Anonymous.

Q: QuestionI have wired speakers in my home which would have been connected to something in the AV closet (taken by previous owner). I am not sure what I need to allow for streaming music to them via my iphone. Any recommendations on how to proceed?

Asked 2 years ago by Tyrold.

• A:Answer You will need at a minimum to install a receiver in that AV closet, that has Bluetooth capability. Prior to doing so, you will need to learn what the RMS capability of those speakers are, so you don't provide too many watts and blow them.

  Answered 2 years ago by sonosjunkieVerified Purchase

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Q: QuestionI have the Sonos Arc, Subwoofer and surround speakers (SonosSL). Works fine. We just purchased two Sonos One Speakers. We also have several Amazon Echo devices. Do I need the Sonos Media Player if I just want to install and use the One Speakers?

Asked 2 years ago by JohnD1951.

• A:Answer Hi, thanks for your question. The Port is designed to get your receiver or amplifier on your Sonos system. It doesn't sound like that's what you're looking to do, so no need for Port. You can have up to 32 of our products on one network, no matter what players you choose.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionCan I plug in wired headphones to the Port?

Asked 2 years ago by Lizz.

• A:Answer The connections on the back of Port are analog in/out, ethernet, and digital Coax.

  Answered 2 years ago by Sonos Customer Care

  
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Q: QuestionAm I able to connect a after market subwoofer.

Asked 3 years ago by Anonymous.

• A:Answer Thank you for your question. Sonos Port does not connect to any subwoofer as it is a streaming device.

  Answered 3 years ago by Sonos Customer Care

  
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Q: QuestionCan I connect the Sonos port to the RCA output of my bluetooth reciever/CD player to stream to multiple Sonos speakers?

Asked 3 years ago by JMP2.

• A:Answer Sonos port has a line-in input. You can use that receiver as a source, to stream to multiple speakers. Make sure your receiver has a line-out output, the Sonos port is not made for speaker level input.

  Answered 3 years ago by ToothDrVerified Purchase

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Q: QuestionHow old was connect?Mine was 6 yrs old and spent a lot of money on them. 30%trade in. Wow!

Asked 3 years ago by JNM.

Q: QuestionWhen bluetoothing from my Iphone into the port will the port help increase the volume? I'm currently Bluetooth from phone into the Sonance 125 amp out to a 8 speaker Sonance garden series system and don't feel I'm getting good volume or bass?

Asked 3 years ago by Darkclpoud.

• A:Answer Thanks for your question. The Sonos Port does not use Bluetooth. It will connect to your home's Wifi and stream content using Wifi from the internet or from your device. As for volume, The Port would have its own volume control, but your Sonance 125 amp does have individual control on the rear of the unit. You may want to check to see if that control is set to the proper level.

  Answered 3 years ago by Sonos Customer Care

  
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Q: QuestionI want to connect my eco x gear Bluetooth speaker how would I do that with this product if it’s possible.

Asked 3 years ago by Mark.

• A:Answer Thanks for the question. Sonos Port does not have bluetooth. You could line in if your speaker has auxiliary ports or analog on the back.

  Answered 3 years ago by Sonos Customer Care

  
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Q: QuestionI am trying to order the Sonos Port and it says available in store only. How do I order this item?

Asked 3 years ago by Roy.

Q: QuestionIs Best Buy still participating in the Sonos Trade Up program? If Yes, how does it work, because I went to the Customer Service Counter at a local Best Buy to inquire about trading in a qualifying Sonos device and they had no knowledge of the program.

Asked 3 years ago by ScottB.