A:Answer Hello MA00,
Thank you for reaching us! If all you hear from the speakers is static or distorted sound, there could be an incorrect setting or there may be a problem with the speakers. Follow these steps to try to resolve this issue.
Verify the speakers are properly connected to the system.
If applicable, try changing the sound mode on the system.
Try changing any controls that are on your system, such as the balance control, tone control, volume control, etc.
Try playing a different source (CD, TAPE, RADIO, etc).
If applicable, try replacing the speaker wires with a different gauge of speaker wire.
If possible, test the speakers on a different stereo system.
If you still encounter issues after following the steps above, email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Happy to help,
David
