Questions & Answers

Name: Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and 4K & HDR Support
Brand: Sony
SKU: 6201449
Price: 389.99 USD
Rating: 4.4 (731 reviews)

Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and 4K & HDR Support

Model:: HTX9000F; |
SKU:: 6201449

User rating, 4.4 out of 5 stars with 731 reviews.

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QuestionI've got my Soundbar hooked up to my TCL 6 Series via HDMI to HDMI ARC, however, when I press the "Home" button on my Sony remote. It just mutes the sound and no menu comes up. Please help! Thanks.
Asked 7 years ago by Rob.
- Answer maybe try resetting the sound bar? the manual shows you how to reset the system.
  Answered 7 years ago by Ponskippa
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QuestionIf the product does support Dolby Atmos, why don't you list that in the description or specifications? Also, why doesnt it show up when I filter for Dolby Atmos sound bars? You should fix your site.
Asked 7 years ago by Frank.
- Answer Yes, it does indeed support Dolby Atmos. Hopefully BestBuy can make it such that this can be searchable.
  Answered 7 years ago by Doug
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QuestionI’ve had this soundbar for a few months and rarely but happens is a sudden pop out of the subwoofer. Audio and all connections work as they should be. It’s just annoying out of no where is just a random pop. Is it defective? Firmware?(it’s up to date)
Asked 5 years ago by freshducksniper.
- Answer Hi Freshducksniper, you may check this link to better isolate and fix the issue: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-x9000f/articles/00025299 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
  Answered 5 years ago by SonyListens
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QuestionI have some questions.. Does anyone else find that the remote for the HTX9000f is difficult to use? I had to take out the batteries and press the buttons a number of times to make them functional . Also mine is extremely directional and not very powerful
Asked 6 years ago by Jamie.
- Answer Hi, Jamie! Make sure you use the remote control 3 - 10 feet away from the unit, and that you point it at the remote sensor on the device. Also, remove any objects that may block the IR signal between your remote control and your device. Reference link: https://www.sony.com/electronics/support/articles/00006827 Happy to help, David
  Answered 6 years ago by SonyListens
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Questionlooking for a power adapter for a sony sound bar mod. 40SE1
Asked 6 years ago by Anonymous.
- Answer I don't see how showing me complete set ups provides Mena answer for a power sdapter
  Answered 6 years ago by Anonymous
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QuestionJust purchased the Sony HT-X9000F and getting very little to no sound out of subwoofer. Did the time test and it seems to be the same as the sound bar. I’m using the HDMI Arc from my Vizio Tv. At one point the sub made a loud noise.
Asked 6 years ago by Brad.
- Answer Separate volume adjustment for sub on remote
  Answered 6 years ago by Rudy
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QuestionI have a Sony Bravia OLED with a sound bar. My cable remote volume will only go up to 25 max coming up in a circle on my screen. This just started occurring today. My volume will increase with my TV remote. Thought would ask, before I call the Geek sq
Asked 6 years ago by MB.
- Answer Hi MB, try contacting your cable provider first regarding this issue since the volume will increase using the SONY remote. Thanks! ^Ron
  Answered 6 years ago by SonyListens
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QuestionCan I add two additional rear bluetooth speakers to my Sony HTX900F 2.1 soundbar for my 12' x 10' family room to get a better sound around the whole room? Or it is not necesary?
Asked 6 years ago by Rudy.
- Answer Not able. Also not necessary. Choose cinema mode and the room is full of sound at half volume ( 20x15 living room)
  Answered 6 years ago by JonM
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QuestionI'm connected to Sony xbr-65x930E tv. I had sound for 1 day via tv then I connected my phone to the soundbar. Now I can not get the soundbar to work with tv. I have disconnected bluetooth, factory reset soundbar, unplugged tv/bar and changed hdmi cable
Asked 6 years ago by Corona671.
- Answer 1- Make sure you connected the hdmi cable to the arc in your tv and speaker. 2- Use the remote control to change in between sources. (The bar remote byw) 3- There is no need to factory reset. If you do happen to continues to experience issues there are Youtube.com videos that show people showing you how to use it. If all else fails contact Sony because if is new and you register your brand new device they can provide support but the bar is amazing.
  Answered 6 years ago by Proto
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QuestionHi, I'Ve linked X9000F sound bar to my Sony, through hdmi arc (tv settings tells me it's hdmi4). Subwoofer shows green, power to sound bar ok but I can't get sound from tv through the audio system. Demo sounds works fine. Anysuggestions?
Asked 6 years ago by Boxer.
- Answer Hi Boxer, Please refer to this link for the instructions on how to properly connect your soundbar to the TV. https://www.sony.com/electronics/support/articles/00014997 Regards, David
  Answered 6 years ago by SonyListens
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QuestionSONY X900f TV and X9000f sound bar. I connected my Spectrum cable box to HDMI in on the SB and the SB to the TV via HDMI ARC out to the TV HDMI3/ARC. How can I program the SB to my Spectrum cable remote (UR5U-8780L-BHT)? No Spectrum SONY SB code?
Asked 6 years ago by BillinLakeland.
- Answer Program the AUX button on the Spectrum remote to power the sound bar on and off. See the back of the remote for directions on how this is done. By default the TV button is used for volume control and you need to change the default volume button from TV to AUX. Search the internet or YouTube on how this is done for your remote. I have a similar setup and it works great and now I turn the volume up/down via the sound bar and not the tv.
  Answered 6 years ago by MrTech
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QuestionWill this connect through bluetooth to the sony XBR75X900E?
Asked 6 years ago by beri311.
- Answer Hello beri, it should. For reference, please refer to the link below: https://www.sony.com/electronics/support/res/manuals/4725/f2b4b4d72ab146ed2b0d3292528a4d63/47258651M.pdf, see page 16. Regards, _Bob
  Answered 6 years ago by SonyListens
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QuestionI got the Soundbar for my Sony X900F 4K TV. I will be installing a Sony 4K Player. I understand that the 4K Player gets connected to the Soundbar via HDMI and the Soundbar to the TV's HDMI3/ARC input. I have a Cable Box on the TVs HDMI1 port. Is this OK?
Asked 7 years ago by jghsony.
- Answer With the cable box connected to the TV HDMI1 the SB remote was unable to do anything. So what I did as according to the manual and until I get my 4K Player, I moved the cable box from TV HDMI1 to the SB HDMI input. Now the SB remote works as it should. I can even set the Vertical Sound on and use all the functions on the SB remote. So for anyone who just has the 4K TV and SB along with a cable box, connect the cable box to the SB HDMI input port.
  Answered 7 years ago by jghsony
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QuestionWe have a new Sony Bravia 65X950G TV and a Sony sound bar (HT-S350). Each time we turn on the system it will alternate between the TV audio and sound bar. One time it will use the TV audio and the next time the sound bar. Using HDMI connection.
Asked 5 years ago by Jimbo.
- Answer Go to the TV settings and make sure that the "audio" is set to external speakers as opposed to TV speakers.
  Answered 5 years ago by Anonymous
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QuestionDoes the Sony 2.1 HTX9000F Sound bar fit in between the legs of the 55X800G?
Asked 5 years ago by ZKOZ.
- Answer It fits fine under my 65 with a lot of space so with the Same with 55 I should fit perfect
  Answered 5 years ago by Thizchap
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QuestionCan i add rear speakers to this to make it true surround sound? And if so, what sony speakers are compatible?
Asked 7 years ago by Emoore.
- Answer You cannot add any more speakers to this system
  Answered 6 years ago by Sovivid6
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Showing 101-116 of 116 questions

Questions & Answers

Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and 4K & HDR Support

Q: QuestionI've got my Soundbar hooked up to my TCL 6 Series via HDMI to HDMI ARC, however, when I press the "Home" button on my Sony remote. It just mutes the sound and no menu comes up. Please help! Thanks.

Q: QuestionIf the product does support Dolby Atmos, why don't you list that in the description or specifications? Also, why doesnt it show up when I filter for Dolby Atmos sound bars? You should fix your site.

Q: QuestionI’ve had this soundbar for a few months and rarely but happens is a sudden pop out of the subwoofer. Audio and all connections work as they should be. It’s just annoying out of no where is just a random pop. Is it defective? Firmware?(it’s up to date)

Q: QuestionI have some questions.. Does anyone else find that the remote for the HTX9000f is difficult to use? I had to take out the batteries and press the buttons a number of times to make them functional . Also mine is extremely directional and not very powerful

Q: Questionlooking for a power adapter for a sony sound bar mod. 40SE1

Q: QuestionJust purchased the Sony HT-X9000F and getting very little to no sound out of subwoofer. Did the time test and it seems to be the same as the sound bar. I’m using the HDMI Arc from my Vizio Tv. At one point the sub made a loud noise.

Q: QuestionI have a Sony Bravia OLED with a sound bar. My cable remote volume will only go up to 25 max coming up in a circle on my screen. This just started occurring today. My volume will increase with my TV remote. Thought would ask, before I call the Geek sq

Q: QuestionCan I add two additional rear bluetooth speakers to my Sony HTX900F 2.1 soundbar for my 12' x 10' family room to get a better sound around the whole room? Or it is not necesary?

Q: QuestionI'm connected to Sony xbr-65x930E tv. I had sound for 1 day via tv then I connected my phone to the soundbar. Now I can not get the soundbar to work with tv. I have disconnected bluetooth, factory reset soundbar, unplugged tv/bar and changed hdmi cable

Q: QuestionHi, I'Ve linked X9000F sound bar to my Sony, through hdmi arc (tv settings tells me it's hdmi4). Subwoofer shows green, power to sound bar ok but I can't get sound from tv through the audio system. Demo sounds works fine. Anysuggestions?

Q: QuestionSONY X900f TV and X9000f sound bar. I connected my Spectrum cable box to HDMI in on the SB and the SB to the TV via HDMI ARC out to the TV HDMI3/ARC. How can I program the SB to my Spectrum cable remote (UR5U-8780L-BHT)? No Spectrum SONY SB code?

Q: QuestionWill this connect through bluetooth to the sony XBR75X900E?

Q: QuestionI got the Soundbar for my Sony X900F 4K TV. I will be installing a Sony 4K Player. I understand that the 4K Player gets connected to the Soundbar via HDMI and the Soundbar to the TV's HDMI3/ARC input. I have a Cable Box on the TVs HDMI1 port. Is this OK?

Q: QuestionWe have a new Sony Bravia 65X950G TV and a Sony sound bar (HT-S350). Each time we turn on the system it will alternate between the TV audio and sound bar. One time it will use the TV audio and the next time the sound bar. Using HDMI connection.

Q: QuestionDoes the Sony 2.1 HTX9000F Sound bar fit in between the legs of the 55X800G?

Q: QuestionCan i add rear speakers to this to make it true surround sound? And if so, what sony speakers are compatible?

QuestionI've got my Soundbar hooked up to my TCL 6 Series via HDMI to HDMI ARC, however, when I press the "Home" button on my Sony remote. It just mutes the sound and no menu comes up. Please help! Thanks.

QuestionIf the product does support Dolby Atmos, why don't you list that in the description or specifications? Also, why doesnt it show up when I filter for Dolby Atmos sound bars? You should fix your site.

QuestionI’ve had this soundbar for a few months and rarely but happens is a sudden pop out of the subwoofer. Audio and all connections work as they should be. It’s just annoying out of no where is just a random pop. Is it defective? Firmware?(it’s up to date)

QuestionI have some questions.. Does anyone else find that the remote for the HTX9000f is difficult to use? I had to take out the batteries and press the buttons a number of times to make them functional . Also mine is extremely directional and not very powerful

Questionlooking for a power adapter for a sony sound bar mod. 40SE1

QuestionJust purchased the Sony HT-X9000F and getting very little to no sound out of subwoofer. Did the time test and it seems to be the same as the sound bar. I’m using the HDMI Arc from my Vizio Tv. At one point the sub made a loud noise.

QuestionI have a Sony Bravia OLED with a sound bar. My cable remote volume will only go up to 25 max coming up in a circle on my screen. This just started occurring today. My volume will increase with my TV remote. Thought would ask, before I call the Geek sq

QuestionCan I add two additional rear bluetooth speakers to my Sony HTX900F 2.1 soundbar for my 12' x 10' family room to get a better sound around the whole room? Or it is not necesary?

QuestionI'm connected to Sony xbr-65x930E tv. I had sound for 1 day via tv then I connected my phone to the soundbar. Now I can not get the soundbar to work with tv. I have disconnected bluetooth, factory reset soundbar, unplugged tv/bar and changed hdmi cable

QuestionHi, I'Ve linked X9000F sound bar to my Sony, through hdmi arc (tv settings tells me it's hdmi4). Subwoofer shows green, power to sound bar ok but I can't get sound from tv through the audio system. Demo sounds works fine. Anysuggestions?

QuestionSONY X900f TV and X9000f sound bar. I connected my Spectrum cable box to HDMI in on the SB and the SB to the TV via HDMI ARC out to the TV HDMI3/ARC. How can I program the SB to my Spectrum cable remote (UR5U-8780L-BHT)? No Spectrum SONY SB code?

QuestionWill this connect through bluetooth to the sony XBR75X900E?

QuestionI got the Soundbar for my Sony X900F 4K TV. I will be installing a Sony 4K Player. I understand that the 4K Player gets connected to the Soundbar via HDMI and the Soundbar to the TV's HDMI3/ARC input. I have a Cable Box on the TVs HDMI1 port. Is this OK?

QuestionWe have a new Sony Bravia 65X950G TV and a Sony sound bar (HT-S350). Each time we turn on the system it will alternate between the TV audio and sound bar. One time it will use the TV audio and the next time the sound bar. Using HDMI connection.

QuestionDoes the Sony 2.1 HTX9000F Sound bar fit in between the legs of the 55X800G?

QuestionCan i add rear speakers to this to make it true surround sound? And if so, what sony speakers are compatible?