A:AnswerHi Gorgeous, Thank you for reaching out to us. You may try the steps and find this link helpful if there is no sound from the TV speakers and headphones or audio device when used at the same time. https://www.sony.com/electronics/support/articles/00201347 Should you need further assistance, please email us at [email protected] with the following information: Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Regards, Kris
A:AnswerYes has bluetooth built in but does not work reliably with Apple AirPods which are bluetooth capable. Was advised by Gueek Squad to get head phones that have optical cable connection instead of solely bluetooth enabled. As per advise bluetooth headphones are not best connection to bluetooth TV's.
A:AnswerHi Mack, Thank you for your inquiry! The weight of our BRAVIA KD50X85J is approximately 28 lb (12.7 kg) without the TV stand. Our X85J supports the 4K X-REALITY PRO, our unique 4K database the upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Hope this helps! Vincent
A:AnswerHi Sally,
Thank you for your inquiry. The X85J is a 4K DIRECTV ready. Every terminal on all 4K/8K BRAVIA TVs supports HDCP 2.2 or 2.3 protocol that allows you to connect various compatible 4K media boxes. You may refer to this link with steps to connect the DIRECTV Genie DVR to the 4K TV:
https://www.sony.com/electronics/support/articles/00147586
Should you need further assistance, please email the below information to [email protected].
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
A:AnswerHi JaneJ,
Thank you for your interest with our X85J TV. We choose not to compare our products with other brands as it can be a subjective experience. Our X85J TV is a premium TV with premium features that Sony stands behind for outstanding performance with outstanding value in its category. So, you can be confident you are getting very best in this price category.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We are looking forward to your purchase and thank you for considering Sony! - Kris
A:AnswerHello! Yes you can. Our BRAVIA X85J has an ON/OFF TIMER. To know more, please visit this link: https://helpguide.sony.net/tv/iusltn1/v1/en-003/07_14.html.
This TV also supports GOOGLE ASSISTANT. You can use your voice to easily find your favorite movies, shows, and music with this feature. Get answers on screen, control smart home devices, and more. Thank you for your inquiry and I hope this helps! Vincent
A:AnswerI have a PS5 and the resolution is SICK! 0 lag, no glitches. Sony has already added a software update that enables VRR(finally). The PS5 doesnt have that update yet, but I’m sure your PC already supports VRR. I know it’s not PC, but I hope the answer helps.
A:AnswerHi Fairlady, Thank you for your inquiry! You can use this TV even without using a smartphone by choosing Set up basic TV during initial setup. To maximize the potential of this TV and to experience the most out of this TV, we suggest choosing Set up Google TV during initial set up which a smartphone or table is needed. Our X85J does not have a built-in Google browser. You can download the internet browser of your choice from the Google Play Store app of this TV. Our BRAVIA TVs have excellent picture and sound quality and you can always adjust them based on your preference. For more details, please visit the links below:
- https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
- https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_04.html
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
A:AnswerHi AJ,
Thank you for your inquiry. This TV includes a light sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. The BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast.
The best viewing distance also depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. Please refer to this link about recommended viewing distance for watching TV.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85j/articles/00008601.
You may also want to check our X95J that has X-wide angle and X-Anti reflection offered in the 75" and 85" and 65" for X-wide viewing only. With this TV, every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduce glare in bright rooms. For more details, you may visit our website at https://www.sony.com/all-electronics. Hope this helps! - Kris
A:AnswerHi Milana,
Thank you for your inquiry! The X85J US/CA model only support 120 V AC, 60 Hz and it doesn't support dual voltage. If you are referring to 220-240 V AC for different countries, yes, this TV will work with the use of a power converter.
Hope this helps!
David
A:AnswerHi State77, The distance between the legs (stand width) of our BRAVIA KD-75X85J is approximately 52-3/8 inch (1,330 mm). Thank you for your inquiry and I hope this helps! Vincent
