“Cannot connect to the internet I have Comcast and followed the TV manual instructions to connect to the Internet. I have been unable to connect to the internet and when I follow the manual instructions as provided in an earlier email when I get to the part where for network connections I select easy after processing for a while my screen shows that I must manually enter the SSID which I did. I then entered my password and at the end of the processing of that step I get an error message that the router cannot be found. Not sure where to go from here.”
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I spoke to the Geek Squad and they recommended buying a new router. I decided to unplug the TV power from the wall for a minute(essentially re-booting the TV). Plugged it back in, went to network settings, and the router appeared immediately. No new router necessary.
Sorry, there was a problem. Please try again later.Hi Bob, when you’re trying to connect your Android TV to the Internet via Wi-Fi with a WEP encryption and an incorrect password is entered, the TV cannot identify the incorrect password and any of the following error messages may be displayed: -Incorrect password (WPA key) -Router not found -Could not connect to the Internet -Could not find (your Wi-Fi network) The message Connected successfully! may also appear even if the TV has not been able to connect to the Internet because of an incorrect password. When this happens, check whether the password was entered correctly regardless of the message that appears, then try to connect again. I hope this helps, Dave
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