Questions & Answers

Q: QuestionWhat can pinching the screen of the TV during unboxing cause?

• A:Answer Pinching the screen of the TV during unboxing can easily cause the glass to crack.

Q: QuestionDoes this Sony TV include a wall mount?

• A:Answer No, a wall mount is not included with this Sony TV.

Q: QuestionCan I use voice commands to control this TV?

• A:Answer Yes, this TV supports voice control using Google Assistant.

Q: QuestionWhat is the refresh rate of this Sony TV?

• A:Answer This TV has a 120Hz refresh rate.

Q: QuestionWhat type of display technology does this Sony TV use?

• A:Answer This Sony TV utilizes a Mini LED QLED display.

Q: QuestionCan someone confirm that the Sony Bravia 7 does NOT have a " Digital Optical Audio" input port for connecting to a sound bar.

Asked 1 year ago by Brian.

• A:Answer Hi Brian, Thank you for reaching out! The Sony Bravia 7 features a "Digital Optical Audio" output port, which is used to send audio from the TV to an external audio system, such as a sound bar. Hope this helps! With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionThe specs say the stand is adjustable from 17.25" - 42.75". Is this adjustable anywhere between those measurements or just two locations? Example, for a 40" wide TV stand are you stuck with 17.25" or can you have them at 34"?

Asked 1 year ago by TVstandspec.

• A:Answer Hi TVstandspec, Thank you for your question. The stand is adjustable but only to those two measurements. You may refer to the information below: STAND WIDTH (STANDARD POSITION and SOUNDBAR POSITION) -42.75" (1,083 mm) STAND WIDTH (NARROW POSITION and INSIDE FOR SOUNDBAR) -17.25" (436 mm) Please refer to our official website for more information about the TV. The BRAVIA 7 brings out the depth and detail in every scene. With extreme brightness and astonishing contrast, our TV delivers truly exhilarating pictures that are sure to entertain and delight all. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Hear sound from exactly the right place. Not from beneath the screen but seemingly straight from the screen itself. With Acoustic Multi-Audio™, what you see and what you hear are perfectly matched. -Ralph

  Answered 1 year ago by SonyListens

  
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Q: QuestionIs this TVs remote backlit?

Asked 1 year ago by joelF.

• A:Answer Hi joelF, Thank you for your question. We're sorry, but the BRAVIA 7 model doesn’t come with a backlit remote. It has a standard remote (RMF-TX820U) which features a simple, easy-to-use design that is effortless to clean. If backlighting on the remote is essential, the TX920U remote can be purchased and paired with the TV. Premium backlit remote is available on the following models: Z9K, A90K, and A95L, while the BRAVIA 9 will come with a rechargeable and backlit Premium Eco Remote. Additionally, Sony TV purchased through membership clubs such as Costco come with a premium backlit remote. Hope this information helps! Watch everything with lifelike picture quality, powered by the intelligent XR Processor. Hundreds of thousands of individual on-screen elements are processed and enhanced in real-time, boosting color, contrast, and clarity. Best regards, Maria

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat Size Bolt Is Needed to Screw in Back of TV for Wall Hanging bracket? Thankyou

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Thank you for your question. The BRAVIA 7 has a M6 machine screw size of 10 - 12 mm. Ensure that the bolts are the appropriate length to securely attach the TV to the wall mount bracket without damaging the TV. Note: For safety reasons, product protection, and to make sure that the installation is performed correctly, Sony strongly recommends that the installation of our TV be performed by a qualified professional. Hope this information helps! Experience cinematic quality in your living room with the BRAVIA 7 K55XR70 55" 4K HDR Smart QLED Mini-LED TV from Sony. With a picture powered by thousands of mini-LEDs, precisely controlled by Sony's XR backlight Master Drive, the K55XR70 delivers high brightness with accurate, lifelike color. Regards, Maria

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes the new 2024 Bravia 7 have the Spectrum App built in?

Asked 1 year ago by JoeHawaii.

• A:Answer Hi JoeHawaii, we appreciate your interest in our newest product. The Spectrum TV app is currently not available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. Hope this helps. Regards, Carl

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat are the outer dimensions of the BOX that the TV comes in?

Asked 1 week ago by AreBee1969.

• A:Answer Thank you for contacting Sony, AreBee1969. For the 55" BRAVIA 7, the box measures approximately 53 7/8 inches wide by 32 7/8 inches high, with a depth of about 6 3/8 inches. The entire package weighs in at roughly 63.9 lbs, so you'll want to make sure your vehicle has enough clearance to keep the box standing upright. We always recommend transporting it that way to keep that beautiful Mini LED panel safe during the ride home! We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 1 week ago by SonyListens

  
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Q: QuestionCan the tv be corner mounted

Asked 3 weeks ago by Anonymous.

• A:Answer Hi there! Yes, the Sony BRAVIA 7 can be corner mounted, but there are some important factors to consider for a safe and successful installation. Because corners and non-flat surfaces are unique environments, they typically require specially designed corner mounts or full-motion articulating arms rather than standard fixed brackets. These specialized mounts allow the TV to extend and swivel into the correct position. A qualified professional installer can ensure the wall is reinforced properly, and that the specific hardware used is appropriate for your wall's building material. Thank you for considering Sony! Regards, Dominick

  Answered 3 weeks ago by SonyListens

  
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Q: QuestionDoes this model have Sony art gallery?

Asked 1 month ago by Emvee.

• A:Answer Thank you for contacting Sony, Emvee. To display artwork, you can utilize the pre-installed Living Decor App, which offers images and slideshows. Alternatively, the exclusive Sony Art Frame Gallery App becomes available if you purchase and install the third-party Leon Studio Frame accessory. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 1 month ago by SonyListens

  
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Q: QuestionDoes the Sony Bravia 7 have a gloss or semi gloss screen?

Asked 3 months ago by JohnA.

• A:Answer Hi John, Thank you for your interest in the Sony - BRAVIA 7! This model features a semi-gloss screen, which helps reduce reflections while still maintaining excellent contrast and vibrant picture quality. We hope this helps you get to know your next TV a bit better! Thanks for considering Sony products. Regards, Dominick

  Answered 3 months ago by SonyListens

  
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Q: QuestionDoes this TV have a video 2 option in case the HDMI panel gets taken out by lightning. that is what I am using on my current tv, so I can still watch tv from satellite. Also is there a cable connector for attaching a digital antenna?

Asked 7 months ago by LDPS.

• A:Answer Thank you for contacting Sony, LDPS! The BRAVIA 7, 55" model features four HDMI inputs. However, in the event of a lightning strike that damages these inputs, you still have two alternative options for displaying content. You can utilize the USB port to play media directly from a USB drive containing your saved content. Additionally, there is a cable/antenna input that allows you to connect a coaxial antenna and enjoy over-the-air channels. For more information, please visit: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001691231.html Here, you will find comprehensive details about all the TV inputs. Thank you for considering Sony products! Best regards, Gus Sony Social Media Team

  Answered 6 months ago by SonyListens

  
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Q: QuestionDoes this TV have HGIG mode for video games? It is essential for other console games besides the ps5.

Asked 7 months ago by Anjani.

• A:Answer Hi Anjani, thanks for your question! The Sony Bravia 7 TVs do support HGiG. While our Sony TVs are known for their "Auto HDR Tone Mapping" feature which automatically optimizes HDR settings for PlayStation consoles, they also incorporate HGiG. Thanks for choosing Sony! Sincerely, Jenn.

  Answered 7 months ago by SonyListens

  
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Q: QuestionCan the stand legs be easily removed once installed or do they lock in place? I’m considering starting out with placing it on a console and later moving to wall mount and want to make sure I can easily remove them without over stressing the screen.

Asked 8 months ago by JAR900.

• A:Answer I was able to remove the legs to reposition them. There are 4 slots for positioning the legs further or closer apart.

  Answered 4 months ago by LaraGVerified Purchase

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Q: QuestionWill this tv work with the Amazon Re-Cast DVR device?

Asked 8 months ago by Marti.

Q: QuestionWhat is the warranty on this product?

Asked 11 months ago by Annie.

• A:Answer Hi Annie, Thank you for your question. The BRAVIA 7 TV comes with a 1-year manufacturer's limited warranty. For more information about the TV, please refer to our official website. The BRAVIA 7 brings out the depth and detail in every scene. With extreme brightness and astonishing contrast, our TV delivers truly exhilarating pictures that are sure to entertain and delight all. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Hear sound from exactly the right place. Not from beneath the screen but seemingly straight from the screen itself. With Acoustic Multi-Audio™, what you see and what you hear are perfectly matched. -Ralph

  Answered 11 months ago by SonyListens

  
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