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Questions & Answers

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Page Showing 21-39 of 39 questions
  • Questionhow do i get to internet

    Asked by donh.

    • Answer Press the settings (wheel/cog/gear) button on your remote, and you’ll automatically be on the “all settings” button at the top right of the tv UI, press that, and scroll down to the third tab “network and internet”, click the selection. Then select your wifi.

      Answered by ErnestoC

  • Questioncan I plug this sony bravia tv into a 220 volt electricity outlet?

    Asked by Ruben.

    • Answer If it’s a US one, no. You can damage the tv

      Answered by ErnestoC

  • QuestionWhat is included in the box

    Asked by Linda.

    • Answer Bravia A75L Television Power cord (I think HDMI cable) Two stands Remote control Two batteries Warranty slip User manual

      Answered by ErnestoC

  • QuestionDolby vision?

    Asked by cjsteve.

    • Answer Yes, and it looks amazing

      Answered by ErnestoC

  • QuestionDoes this tv come with a stand to place on a table ?

    Asked by mak.

    • Answer Hi mak! Thank you for your question! The BRAVIA XR A75L TV does come with a tabletop stand that allows you to place the TV on a table. You can adjust the height and position of the stand as well. For detailed instructions on attaching the tabletop stand, refer to the Setup Guide included with your TV. Check this link for more information: https://www.sony.com/electronics/support/res/manuals/5048/35200bfc4e1123904461d7cc53408260/50481251M.pdf. We hope you find this information helpful. Regards. -Ismael

      Answered by SonyListens

  • QuestionWhat is the manufacturers warranty?

    Asked by Owner.

    • Answer Hi Owner, Thank you for your question. The brand-new XR55A75L comes with a 1-year limited manufacturer's warranty. In case you need more information or assistance with our product, please feel free to message us by following the steps below and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. I hope you find this information to be helpful, and thanks for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionIs the Sony Bravia XR A75L TV compatible with the Sony SU-WL855 wall mount bracket?

    Asked by Lee.

    • Answer Hi Lee, Thank you for your inquiry! Yes, the XR55A75L is compatible with the SUWL855! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionHow to watch Spectrum using only Wi-Fi without a Roku type device? The Spectrum app is not preloaded and is not available in the version of Google Play Store preloaded in this TV. The normal Google Play Store has an Android Spectrum app.

    Asked by Spectrum.

    • Answer Hi Spectrum, Thank you for your inquiry! Spectrum TV app is currently not available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature. Hope this helps! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionCan you watch regular tv without going through apps

    Asked by Rat.

    • Answer Hi Rat, Thank you for your inquiry! Yes, you can. The A75L can be used as a regular TV with an antenna or cable connected and simply select the input for antenna and cable to watch regular TV. I hope this helps! Regards, Carl

      Answered by SonyListens

  • QuestionCan I connect this to my stereo receiver?

    Asked by Missohio.

    • Answer Hi Missohio, Thank you for your inquiry! The XR55A75L TV supports HDMI ARC/eARC and Digital Optical connection to pair with external audio devices. Please check if your stereo receiver supports these connections. I hope this helps! Regards, Carl

      Answered by SonyListens

  • Questionwhat is the warranty on this unit?

    Asked by ejjwhit.

    • Answer Hi ejjwhit, Thank you for your inquiry! The XR55A75L TV comes with a 1-year manufacturers warranty. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR™. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Regards, Carl

      Answered by SonyListens

  • QuestionHave it to an antenna and not the internet, nothing is wrong with my antenna the last tv worked fine... getting a long 5 sec or more delay with a circular rotating symbol when i change the channel and most times with alert"antenna not connected". Help??

    Asked by RussellM.

    • Answer Hi Russ, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a great experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

      Answered by SonyListens

  • QuestionWhat is the actual width of this 55” TV?

    Asked by id10t.

    • Answer Hi there, Thank you so much for your inquiry! The Dimension of the TV with Stand (W x H x D) 1227 x 785 x 338 mm / 48 3/8 x 31 x 13 3/8 inch. The Width is 1227mm or 48 3/8 inches. With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Regards, Carl

      Answered by SonyListens

  • QuestionDoes this TV have a headphone plug?

    Asked by Escocesrojo.

    • Answer painful question that I forgot in the review the traditional entrance plugs etc. are no longer there (old fashioned...) like bying an iphone and suddenly no sim card slot any longer

      Answered by DirkV

  • QuestionWhy does the height vary from 28" to 31"?

    Asked by macc1413.

    • Answer Hi Macc1413, Thank you for your inquiry! The Dimension of the TV without the TV stand is (W x H x D) 1227 x 712 x 53 (24.9) mm / 48 3/8 x 28 1/8 x 2 1/8 (1) inch the height is 28 inches. And the TV with Stand (Standard position) (W x H x D) 1227 x 785 x 338 mm / 48 3/8 x 31 x 13 3/8 inch Height is 31 inches. I hope this helps! Regards, Carl

      Answered by SonyListens

  • QuestionAfter 10 months of receiving the nextgen channels, it quite getting those but still gets the non-nextgen digital chs. Sony lied to me and said it was the antenna, and refuses to honor their warranty. Has anyone else had their nextgen tuner go out?

    Asked by RussellM.

    • Answer Hi Russ, We are sorry to hear about what happened to your Sony TV. We would like to know more about the issue and we would like to get in touch to try and resolve the problem. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

      Answered by SonyListens

  • QuestionWhat is the best remote for this tv?

    Asked by Anonymous.

    • Answer The in-box OEM remote

      Answered by ErnestoC

  • QuestionCan legs be repositioned?

    Asked by Ram.

    • Answer Unfortunately, no.

      Answered by Christopher