Questions & Answers

Q: QuestionWhich voice assistant is built-in to this TV?

• A:Answer This TV has Google Assistant built-in.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR10.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in downward-firing speakers.

Q: QuestionWhat is the screen size of this Sony TV?

• A:Answer The screen size of this TV is 64.5 inches.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV uses 4K X-Reality Pro technology to upscale content to near 4K resolution.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has a total of 4 HDMI inputs.

Q: QuestionIs this Bravia 2 II one level down from the Bravia 3? Or is this Bravia 2 II (2025) replacing the Bravia 3 (2024)? Will there be a Bravia 3 (2025)?

Asked 10 months ago by Stevo.

• A:Answer Hi Stevo, Yes, generally, the Bravia 2 II (2025) is positioned as an entry-level LED TV, making it a step down in Sony's hierarchy from the Bravia 3. Is the Bravia 2 II (2025) replacing the Bravia 3? Not exactly. Sony's 2025 strategy isn't a complete replacement of all 2024 models. Instead, we are supplementing and refreshing the lineup. The Bravia 2 II (2025) is a new entry-level LED TV for 2025. The Bravia 3 (2024) model is largely carrying over into 2025 and continues to be sold. Thanks for considering Sony. -Eliab

  Answered 9 months ago by SonyListens

  
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Q: QuestionIs this tv compatible with Apple air pods?

Asked 1 month ago by Chris.

• A:Answer Hello Chris, Thank you for considering Sony products! We appreciate your inquiry about the compatibility of the K65S20M2 TV with Apple AirPods and are happy to assist you. This TV supports the A2DP Bluetooth profile, which is necessary for audio transmission to wireless headphones, so it will connect with your Apple AirPods. To pair your AirPods with the TV, you can follow the step-by-step instructions provided here: https://helpguide.sony.net/tv/musltn3/v1/en-003/04-06_01.html Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionWhat Wi-Fi version is this TV? Thanks!

Asked 4 months ago by Newton.

• A:Answer Thank you for contacting Sony, Newton. The K-65S20M2 uses the wireless standard, Wi-Fi 6E (802.11ax). This standard provides significant benefits for streaming and online gaming: It is much faster than older Wi-Fi standards. It uses the 6 GHz frequency band, which is less congested than the traditional 2.4 GHz and 5 GHz bands, leading to a more stable and reliable connection for high-quality 4K streaming. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 4 months ago by SonyListens

  
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Q: QuestionWill this TVget local channels

Asked 7 months ago by Pete.

• A:Answer Hi Pete, Thanks for your question! Yes, your BRAVIA 2 II TV is designed to receive local over-the-air channels. All Sony BRAVIA TVs sold in the US come equipped with a built-in digital TV tuner (specifically, an ATSC 1.0 tuner) that allows you to tune in to local broadcasts from major networks like ABC, NBC, CBS, and FOX, as well as many others. Thanks for your interest in our Sony televisions! Sincerely, Jenn | Sony North America.

  Answered 7 months ago by SonyListens

  
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Q: QuestionIs there a compatible remote available with a number key pad available for the Bravia 2 ? I use OTA outdoor antenna and receive a little over 100 channels depending on the weather a direct number channel number key pad would be best.

Asked 7 months ago by Robert.

• A:Answer Hi Robert, Thank you for your question. While the remote for the BRAVIA 2 does not include a number keypad, many older Sony TV remotes are compatible, such as the RMF-TX621U model. You can also use the Sony | BRAVIA Connect app on your phone to control the TV, which includes an on-screen number pad for easy channel access. Thanks for choosing Sony. Best regards, Eliab

  Answered 7 months ago by SonyListens

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Q: QuestionCan this tv be connected to a dvd player? And does it come with coax to connect to cable?

Asked 7 months ago by Murphy.

• A:Answer Thank you for contacting Sony, Murphy. The K65s20m2 comes with 4 HDMI IN where you can connect your DVD player, and also it comes with a coax input so you can connect your antenna with no problems. Once you have connected your antenna, you just have to scan for channels, and you will have access to OTA channels. For detailed information, you can check the following links: Setup Guide https://www.sony.com/electronics/support/res/manuals/5065/c7f865fe0f9965090bc8b6676e70566f/50653400M.pdf Program or Add Channels on a TV https://www.sony.com/electronics/support/articles/00172503 We hope you find this information helpful. If you have any further questions, please feel free to reach out to us! Best regards, Gus, Sony North America Customer Support

  Answered 7 months ago by SonyListens

  
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Q: QuestionIs the HDMI input a 2.1 or 2.0?

Asked 7 months ago by Cactus.

• A:Answer Hi Cactus, Thank you for your interest in the Sony - 65" Class BRAVIA 2 II! This TV comes equipped with HDMI 2.1 inputs, which unlock a range of advanced features such as the Auto Low Latency Mode (ALLM) for smoother and more responsive gameplay! Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications Thank you for considering Sony products! Best regards, Dominick

  Answered 7 months ago by SonyListens

  
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Q: QuestionDoes this tv have an optical audio output?

Asked 7 months ago by Bill.

• A:Answer Yes

  Answered 7 months ago by TboneVerified Purchase

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Q: QuestionI have nice BOSS sound system. But few years old it has oid RCA cables .HOW CAN USE IT ON THIS SONY TV

Asked 1 month ago by GOfast.

• A:Answer Hello GOfast, Thank you for considering Sony products! We appreciate your inquiry about connecting your existing sound system to the Sony K65S20M2 TV and are happy to assist you. Please note that the K65S20M2 TV does not feature traditional RCA audio output ports. however, most high-quality older systems include an Optical (Digital Audio Out) port, which is the ideal way to connect to a modern Sony TV. We recommend referring to your sound system's manual to see if it features this connection. By using a single optical cable, you can transmit high-quality digital audio from your TV directly to your speakers, preserving that great sound you already love. If your system is compatible with an optical connection, you can view the specific steps and diagrams in the following article: https://www.sony-latin.com/en/electronics/support/articles/00007061 Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionCan this TV be plugged into 220 volts outlet?

Asked 1 month ago by Rene.

• A:Answer Hello Rene, Thank you for considering Sony products! We appreciate your inquiry about whether the K65S20M2 TV can be plugged into a 220 volts outlet and are happy to assist you. This TV supports a voltage range of AC 110-240 volts, which means it can safely operate when plugged into a 220 volts outlet without any issues. This wide voltage range allows for flexible use in various regions with different power standards. Best regards, -Fred

  Answered 2 weeks ago by SonyListens

  
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Q: QuestionHow far apart are the legs

Asked 1 month ago by Ryan.

• A:Answer Hi RB, For the 65" BRAVIA 2 II (2025), the stand legs are spaced approximately 47 inches (1,192 mm) apart when measured from the outside edges. This model features fixed-position legs, so you'll want to ensure your media console or stand is at least that wide to accommodate it safely. Thanks for choosing Sony. Best regards, Eliab

  Answered 1 month ago by SonyListens

  
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Q: QuestionDoes this have Netflix app

Asked 1 month ago by Rob.

• A:Answer Hello Rob, Thank you for considering Sony products! We appreciate your inquiry regarding the Netflix app on the K65S20M2 TV. This model runs on Google TV, which gives you seamless access to a wide selection of streaming services, including Netflix. You can easily download the Netflix app from the Google Play Store on your TV and start enjoying your favorite shows and movies right away. For more detailed information about this model and its full range of features, please visit: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionVoice assistance will not turn off permanently. I have gone to settings and turned off on assisibility. How do i turn off the voice assistance permanently? I am ready to return tv so annoying

Asked 2 months ago by Valerie.

• A:Answer Hi Valerie, Thank you for your question! We completely understand how frustrating it is when your TV continues to narrate every action, especially when you have already tried to disable it in the settings. If your TV is speaking to you, it is likely due to the TalkBack or Screen Reader feature being active. To quickly resolve this, you can simply press and hold the Mute button on your Sony remote for three seconds; this shortcut is designed to toggle that specific function on and off instantly. Alternatively, you can ensure it is permanently disabled by navigating to Settings > System > Accessibility and manually toggling off both TalkBack and Screen Reader. If you find that these settings are already turned off but you still hear a voice narrating your content, the feature is likely enabled on your external source, such as a cable box or a specific streaming app. In that case, you would need to adjust the accessibility settings within that specific device or app, or contact your service provider for further assistance. Thank you for choosing Sony! Regards, Dominick

  Answered 2 months ago by SonyListens

  
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