Questions & Answers

Q: QuestionWhich voice assistant is built-in to this TV?

• A:Answer This TV has Google Assistant built-in.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR10.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has built-in downward-firing speakers.

Q: QuestionWhat is the screen size of this Sony TV?

• A:Answer The screen size of this TV is 64.5 inches.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV uses 4K X-Reality Pro technology to upscale content to near 4K resolution.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has a total of 4 HDMI inputs.

Q: QuestionIs this Bravia 2 II one level down from the Bravia 3? Or is this Bravia 2 II (2025) replacing the Bravia 3 (2024)? Will there be a Bravia 3 (2025)?

Asked 7 months ago by Stevo.

• A:Answer Hi Stevo, Yes, generally, the Bravia 2 II (2025) is positioned as an entry-level LED TV, making it a step down in Sony's hierarchy from the Bravia 3. Is the Bravia 2 II (2025) replacing the Bravia 3? Not exactly. Sony's 2025 strategy isn't a complete replacement of all 2024 models. Instead, we are supplementing and refreshing the lineup. The Bravia 2 II (2025) is a new entry-level LED TV for 2025. The Bravia 3 (2024) model is largely carrying over into 2025 and continues to be sold. Thanks for considering Sony. -Eliab

  Answered 7 months ago by SonyListens

  
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Q: QuestionWhat Wi-Fi version is this TV? Thanks!

Asked 2 months ago by Newton.

• A:Answer Thank you for contacting Sony, Newton. The K-65S20M2 uses the wireless standard, Wi-Fi 6E (802.11ax). This standard provides significant benefits for streaming and online gaming: It is much faster than older Wi-Fi standards. It uses the 6 GHz frequency band, which is less congested than the traditional 2.4 GHz and 5 GHz bands, leading to a more stable and reliable connection for high-quality 4K streaming. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 2 months ago by SonyListens

  
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Q: QuestionWill this TVget local channels

Asked 4 months ago by Pete.

• A:Answer Hi Pete, Thanks for your question! Yes, your BRAVIA 2 II TV is designed to receive local over-the-air channels. All Sony BRAVIA TVs sold in the US come equipped with a built-in digital TV tuner (specifically, an ATSC 1.0 tuner) that allows you to tune in to local broadcasts from major networks like ABC, NBC, CBS, and FOX, as well as many others. Thanks for your interest in our Sony televisions! Sincerely, Jenn | Sony North America.

  Answered 4 months ago by SonyListens

  
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Q: QuestionIs there a compatible remote available with a number key pad available for the Bravia 2 ? I use OTA outdoor antenna and receive a little over 100 channels depending on the weather a direct number channel number key pad would be best.

Asked 5 months ago by Robert.

• A:Answer Hi Robert, Thank you for your question. While the remote for the BRAVIA 2 does not include a number keypad, many older Sony TV remotes are compatible, such as the RMF-TX621U model. You can also use the Sony | BRAVIA Connect app on your phone to control the TV, which includes an on-screen number pad for easy channel access. Thanks for choosing Sony. Best regards, Eliab

  Answered 5 months ago by SonyListens

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Q: QuestionCan this tv be connected to a dvd player? And does it come with coax to connect to cable?

Asked 5 months ago by Murphy.

• A:Answer Thank you for contacting Sony, Murphy. The K65s20m2 comes with 4 HDMI IN where you can connect your DVD player, and also it comes with a coax input so you can connect your antenna with no problems. Once you have connected your antenna, you just have to scan for channels, and you will have access to OTA channels. For detailed information, you can check the following links: Setup Guide https://www.sony.com/electronics/support/res/manuals/5065/c7f865fe0f9965090bc8b6676e70566f/50653400M.pdf Program or Add Channels on a TV https://www.sony.com/electronics/support/articles/00172503 We hope you find this information helpful. If you have any further questions, please feel free to reach out to us! Best regards, Gus, Sony North America Customer Support

  Answered 5 months ago by SonyListens

  
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Q: QuestionIs the HDMI input a 2.1 or 2.0?

Asked 5 months ago by Cactus.

• A:Answer Hi Cactus, Thank you for your interest in the Sony - 65" Class BRAVIA 2 II! This TV comes equipped with HDMI 2.1 inputs, which unlock a range of advanced features such as the Auto Low Latency Mode (ALLM) for smoother and more responsive gameplay! Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications Thank you for considering Sony products! Best regards, Dominick

  Answered 5 months ago by SonyListens

  
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Q: QuestionDoes this tv have an optical audio output?

Asked 5 months ago by Bill.

• A:Answer Yes

  Answered 5 months ago by TboneVerified Purchase

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Q: QuestionVoice assistance will not turn off permanently. I have gone to settings and turned off on assisibility. How do i turn off the voice assistance permanently? I am ready to return tv so annoying

Asked 5 days ago by Valerie.

• A:Answer Hi Valerie, Thank you for your question! We completely understand how frustrating it is when your TV continues to narrate every action, especially when you have already tried to disable it in the settings. If your TV is speaking to you, it is likely due to the TalkBack or Screen Reader feature being active. To quickly resolve this, you can simply press and hold the Mute button on your Sony remote for three seconds; this shortcut is designed to toggle that specific function on and off instantly. Alternatively, you can ensure it is permanently disabled by navigating to Settings > System > Accessibility and manually toggling off both TalkBack and Screen Reader. If you find that these settings are already turned off but you still hear a voice narrating your content, the feature is likely enabled on your external source, such as a cable box or a specific streaming app. In that case, you would need to adjust the accessibility settings within that specific device or app, or contact your service provider for further assistance. Thank you for choosing Sony! Regards, Dominick

  Answered 5 days ago by SonyListens

  
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Q: QuestionDoes the remote light up with this tv?

Asked 6 days ago by Anonymous.

• A:Answer Hi there! The remote control included with the Sony BRAVIA 2 II is not backlit. However, we understand that a backlit remote can be very convenient, especially in low-light environments. You do have the option to purchase a separate, compatible backlit remote control through our authorized accessories partner, Encompass: Backlit Remote Option: https://sony.encompass.com/item/13369710/Sony/1-016-949-21/ We hope this alternative solution helps enhance your viewing experience, and thanks for considering Sony! Regards, Dominick

  Answered 6 days ago by SonyListens

  
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Q: QuestionDo you know the watts of output for the internal audio speakers? I do not see that listed in Specifications on either the BestBuy site or the Mfr website.

Asked 3 weeks ago by Peoga452.

Q: QuestionIs this ATSC 3.0? Does bestbuy have ATSC 3.0 TV?

Asked 1 month ago by David.

• A:Answer Hello David, Thank you for your interest in Sony products! We appreciate your question and are here to assist you. Regarding your inquiry, the Sony K65S20M2 model is equipped with a standard ATSC tuner for current digital over-the-air broadcasts but does not include a built-in ATSC 3.0 (NextGen TV) tuner. Best Buy does offer TVs with ATSC 3.0 tuners. For Sony models with this feature, we recommend considering higher-end BRAVIA series such as the BRAVIA 7, BRAVIA 8, or BRAVIA 9, which come with the NextGen TV tuner. Alternatively, you can use an external ATSC 3.0 tuner box connected via HDMI to your existing TV to access NextGen TV broadcasts. For more detailed specifications, please visit: https://www.sony.com/electronics/support/articles/00245692?utm_source Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionIs this tv set up to use ROKU streaming?

Asked 1 month ago by Bonnie.

• A:Answer Hello Bonnie, Thank you for considering Sony products! We appreciate your inquiry and are happy to assist. The Sony K65S20M2 TV operates on the Google TV platform, which provides access to a wide range of streaming services, including The Roku Channel. However, it does not natively support the Roku operating system. To access additional Roku-specific content, you can connect a Roku streaming device to one of the TV’s HDMI ports. This setup will allow you to enjoy the full range of Roku’s streaming services and channels. For more detailed information, please visit: https://www.sony.com/electronics/support/lcd-tvs-android-bravia-2-ii-s20-/k-65s20m2/manuals Best regards, -Fred

  Answered 1 month ago by SonyListens

  
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Q: QuestionDo you pick up old Tv

Asked 1 month ago by Anonymous.