A:AnswerHi there!
The remote control included with the Sony BRAVIA 2 II is not backlit. However, we understand that a backlit remote can be very convenient, especially in low-light environments. You do have the option to purchase a separate, compatible backlit remote control through our authorized accessories partner, Encompass:
Backlit Remote Option: https://sony.encompass.com/item/13369710/Sony/1-016-949-21/
We hope this alternative solution helps enhance your viewing experience, and thanks for considering Sony!
Regards,
Dominick
A:AnswerHello David,
Thank you for your interest in Sony products!
We appreciate your question and are here to assist you. Regarding your inquiry, the Sony K65S20M2 model is equipped with a standard ATSC tuner for current digital over-the-air broadcasts but does not include a built-in ATSC 3.0 (NextGen TV) tuner.
Best Buy does offer TVs with ATSC 3.0 tuners. For Sony models with this feature, we recommend considering higher-end BRAVIA series such as the BRAVIA 7, BRAVIA 8, or BRAVIA 9, which come with the NextGen TV tuner.
Alternatively, you can use an external ATSC 3.0 tuner box connected via HDMI to your existing TV to access NextGen TV broadcasts.
For more detailed specifications, please visit: https://www.sony.com/electronics/support/articles/00245692?utm_source
Best regards,
-Fred
A:AnswerHello Bonnie,
Thank you for considering Sony products!
We appreciate your inquiry and are happy to assist. The Sony K65S20M2 TV operates on the Google TV platform, which provides access to a wide range of streaming services, including The Roku Channel. However, it does not natively support the Roku operating system. To access additional Roku-specific content, you can connect a Roku streaming device to one of the TV’s HDMI ports. This setup will allow you to enjoy the full range of Roku’s streaming services and channels.
For more detailed information, please visit: https://www.sony.com/electronics/support/lcd-tvs-android-bravia-2-ii-s20-/k-65s20m2/manuals
Best regards,
-Fred
A:AnswerHi Leroy!
Thanks for reaching out. We're happy to help you with your Sony BRAVIA 2 II.
The short answer is yes, you can definitely use an HDMI converter or adapter with your Sony K-65S20M2.
Since your TV has four HDMI ports on the side, it’s designed to work with all sorts of gadgets.
Just make sure the adapter matches the type of connection you need. Also, keep in mind that the picture and sound quality may depend on the type of adapter you use.
For additional specifications of this TV, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications
Thanks for considering Sony products.
Enjoy the holidays! Best regards,
Estefany
A:AnswerHi wondering,
Yes, you can stream Angel Studios on the Sony BRAVIA 2 II (2025 Model). Since this TV uses the Google TV platform, you can access the Google Play Store directly on the device to search for the Angel Studios app; if it is listed there, it is compatible and available for download.
Thanks for choosing Sony.
Best regards,
Eliab
A:AnswerHi Pat,
Thank you for your question regarding the warranty for the Sony BRAVIA 2 II TV.
Yes, Sony does offer a warranty on this television.
The Sony BRAVIA 2 II comes with a Limited Manufacturer Warranty for one (1) year from the date of purchase. This warranty applies to brand new units and covers defects in materials and workmanship under normal use.
We hope you find this information useful, and thanks for considering Sony!
Regards,
Dominick
A:AnswerHI Johnnymac,
Yes, the Sony 65" Class BRAVIA 2 II fully supports streaming services like Paramount Plus. Since this is a Google TV, you can easily download the Paramount+ app directly from the Google Play Store on the TV and stream content instantly.
Thanks for choosing Sony.
Best regards, Eliab
A:AnswerHi Ram!
Thanks for reaching out about the K-65S20M2. We understand how important good sound is for your TV experience.
The K-65S20M2 has been designed with balanced audio quality, but sometimes the perception of volume can vary depending on room acoustics and content type.
We'd recommend checking the TV’s audio settings for features like “Volume Offset” or “Auto Volume.” These can help boost the sound and keep it consistent across different channels and apps.
For a bigger jump in audio quality and volume, adding an external soundbar or speaker system can make a huge difference.
If you’d like to learn more about this television, feel free to check out the following link: https://helpguide.sony.net/tv/musltn3/v1/en-003/index.html
Thank you for making Sony part of your purchasing consideration!
Best regards,
Estefany
A:AnswerHello Billy,
Thank you for considering Sony!
We appreciate your question and are here to assist you. The K65S20M2 TV supports Korean for text input, but Korean is not available as a display language for menus and system messages. The supported display languages include English, Spanish, French, German, Chinese (Simplified and Traditional), and many others.
For full details, please visit:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications
Best regards,
-Fred
A:AnswerHi Steve,
The Sony BRAVIA 2 II LED 4K UHD Smart Google TV is a Smart TV and uses the Google TV operating system. Fubo is available as a dedicated app on the Google Play Store.
Therefore, you do not need an external device (like a Fire Stick or Apple TV) to watch Fubo. You can simply go to the Apps tab on your Google TV home screen, search for the Fubo app, and install it directly onto your Sony TV.
Thanks for choosing Sony.
Best regards, Eliab
A:AnswerHi Sadique,
We're glad to see your interest in the 65" BRAVIA 2 II LED TV! To answer your first question, yes, the standard TV stands are included in the box with this model. Regarding the Xumo Stream Box, you can easily connect it using one of the TV's available HDMI ports. Simply plug it in, switch to the correct HDMI input using the TV remote and follow the on-screen setup prompts from Xumo.
Thanks for choosing Sony.
Best regards,
Eliab
A:AnswerHi BA,
Thanks for your question about the K-65S20M2. We're happy to assist!
The K-65S20M2 doesn't include a built-in ATSC 3.0 tuner. It's equipped with a standard ATSC tuner for receiving today's digital over-the-air broadcasts.
To check more specifications of this model, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s20m2/specifications
If having that feature built-in is important to you, you should check out our X90L series! These models come equipped with the integrated ATSC 3.0 (NextGen TV) tuner.
We sincerely appreciate you considering a Sony product!
Best regards,
Estefany
A:AnswerHi moninus,
Setting Auto Picture Mode is simple on your Google TV!
Press the Quick Settings (gear icon) button on your remote - Select Settings - Display & Sound - Picture.- Look for and select the Auto Picture Mode setting, and set it to On.
This will automatically select the best Picture Mode for the content you are viewing, such as switching to Game mode when you power on a console via HDMI.
Thanks for choosing Sony.
Best regards,
Eliab
A:AnswerHi Rvn4me,
Thanks for your question! We're very sorry to hear you're running into volume level issues with your Sony - BRAVIA 2 II. Needing to set the volume to 70 just for normal listening is definitely not the experience we want you to have, and you are absolutely right—this often points to a setting that needs a small adjustment.
We've put together a few troubleshooting steps below that should help you pinpoint and correct the cause of the low volume.
1. Power Cycle Your TV: A simple reset can clear up many audio issues. Please unplug your TV from the power outlet for two minutes, then plug it back in.
2. Isolate the Source: Check if the problem occurs on all inputs. Please test different sources like built-in streaming apps (Netflix, YouTube), your cable/satellite box, or a connected DVD player. This helps us rule out an issue with just one specific device.
3. Check for Software Updates: Ensuring your TV has the latest software is crucial for optimal performance. Go to Settings > System > About > System Software Update > Update your TV software.
4. Check the Volume Level Setting: Double-check the main system audio settings. Navigate to Settings > Display and Sound > Sound > Volume Level. Increase this setting as necessary.
5. Test Internal vs. External Audio: If you are using a soundbar or other external audio system, please test the TV's built-in speakers separately. This will help determine if the problem is with the TV's audio output or if it's related to the connection with your external sound system device.
We sincerely hope these steps help you get your TV to a normal volume range. If the issue persists, or if you prefer personal assistance with your TV settings, we highly encourage you to contact our technical support team directly using this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks again for considering Sony products!
Regards,
Dominick
A:AnswerHi Rickness,
The Sony BRAVIA Google TV offers two types of internet channels:
Free Channels: The TV comes with Google TV Freeplay, which offers hundreds of live streaming channels that require no membership or subscription to access. However, these channels are ad-supported and contain commercials.
Paid Apps: Accessing services like Netflix, Hulu, or Max requires you to have an active, paid subscription with those specific providers. The presence of commercials depends on the subscription tier you choose with that individual service.
Thanks for choosing Sony.
Best regards,
Eliab
A:AnswerThanks for contacting Sony.
The BRAVIA 2 II is absolutely more than perfect to use exclusively for streaming without a cable box. It was truly designed for the modern streaming viewer.
The built-in Google TV operating system brings all your entertainment directly to the screen and offers several key benefits for a cable-free experience:
Unified Entertainment Hub: Google TV organizes over 700,000 movies and TV episodes from all your different streaming apps (Netflix, Disney+, Max, etc.) into one easy, centralized place.
Complete App Access: You can effortlessly download virtually every major streaming service and app directly through the integrated Google Play Store.
Seamless Mobile Integration: Need to share content? The TV supports Chromecast built-in for Android and Apple AirPlay 2 for iOS, making it simple to cast content from your phone or tablet.
Enhanced Picture Quality: Many older streamed shows aren't 4K. Our 4K Processor X1 uses 4K X-Reality™ PRO technology to automatically upscale your HD and SD streaming content, ensuring that even your favorites look sharp and clear in near-4K quality.
In short, the BRAVIA 2 II provides a comprehensive, high-quality, and user-friendly experience built specifically around your streaming needs!
We appreciate your interest in Sony products, if you need further assistance, don't hesitate and reach us for support! You can find contact options on the link below:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=TV
Best regards,
Gus, Sony North America Customer Support
