Questions & Answers
- Model:
- K65XR90
- |
- SKU:
- 6578568
Q: QuestionHow far apart are the feet on the 65” bravia 9
Asked by Ronnie.
- A:Answer I used the inner feet position which is 18 inches apart from the center of the tv. Works perfect on top of my entertainment cabinet
Answered by Ednewtvpur
Q: Questionwhat is the cost for Geek Squad installation?
Asked by Anonymous.
- A:Answer $89.00 for basic and more, up to $300 for wall mount,hiding wires through walls and wiring.
Answered by user669243
Q: QuestionDoes this have a ATSC 3.0 (Nextgen tv ) tuner?
Asked by MarkySpr87.
- A:Answer Hi MarkySpr87! Thank you for reaching out with your question. We can certainly help you with that. The Sony K-65XR90 TV does come with a built-in ATSC 3.0 tuner, which is what powers NextGen TV. For additional specifications, please visit the following link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65xr90/specifications Thank you for making Sony part of your purchasing consideration! Warm regards, Estefany
Answered by SonyListens
Q: QuestionHow does this tv do in a bright lit room with a lot of light from einfows
Asked by Barbie.
- A:Answer My TV is in a great room that has a sliding door and 2 windows. During the day any sunlight coming into the room can easily be handled by the tv brightness.
Answered by Ednewtvpur
Q: QuestionHi Sony Rep: I’m considering purchasing this Brav 9 Mini-LED QLED. I have concerns about Sony, after 6-Months, not responding to Reviewer D213 review with included picture of black spots coming up on his screen. Can you address that here? Why & Fix?
Asked by Timbecausetimistooshort.
- A:Answer Hi TimBecauseTimIsTooShort, Thank you for reaching out with your question about the BRAVIA 9 Mini LED TV and for sharing your concerns. We understand how important it is to feel confident when making a significant investment in new technology, and we appreciate the opportunity to assist you. We’ve reviewed the feedback you referenced and want to assure you that our team actively monitors and addresses customer concerns, especially those involving technical issues. In cases where a customer shares an image-related concern—such as display anomalies—our standard procedure is to initiate direct communication through private support channels. This allows us to provide a more personalized and effective resolution. The BRAVIA 9 is engineered with our most advanced Mini LED technology and features the XR Backlight Master Drive, designed to deliver exceptional picture quality and performance. If you have any questions or would like to discuss your concerns further before making a purchase, we encourage you to contact us directly at [email protected]. To help us assist you more efficiently, please include the following information in your message: Full Name: Username: (if applicable) Telephone Number: Model Number: Issue/Concern: Thank you for considering Sony. We’re here to support you every step of the way. Warm regards, Dominick Sony Social Support Team
Answered by SonyListens
Q: QuestionThe Sony have a mini LED with a better refresh rate
Asked by Jimi.
- A:Answer Yes. 120 hz 4k Quantum led. Best in class.
Answered by user669243
Q: QuestionHow can I keep the tv from turning off automatically at some preset time interval?
Asked by CED.
- A:Answer Hello CED, Thanks for your question! To keep your BRAVIA 9 from turning off automatically—especially when you're in the middle of watching something—you'll want to check the energy saver settings. Here's how to do it: 1) On your remote control, press the Quick Settings button 2) Navigate to and select Settings. 3) From the Settings menu, go to System. 4) Select Power and Energy. 5) Make sure to turn OFF the Idle TV power off. Additionally, here's an article that you can use as guidance: https://www.sony.com/electronics/support/articles/00282671 Thanks for your interest in our Sony televisions! Sincerely, Jenn | Sony Social Media Team
Answered by SonyListens

Q: QuestionDoes the K65XR90 have a mount that runs parallel to and under the TV?
Asked by dd.
- A:Answer Yes
Answered by MichaelB
Q: QuestionCan the brightness level be adjusted for night watching?
Asked by Jtxtreme.
- A:Answer This TV is bright which is what I need. There are many adjustments available for the brightness level.
Answered by Nonicknam365890
Q: QuestionIs the ethernet input gigabit?
Asked by ElCid.
- A:Answer Hi ElCid, Thank you for your inquiry! The Ethernet port is rated to 100mbps. If you want faster connectivity, you could try and connect an Ethernet port to the USB that supports Higher transfer rates and hard wire that way. Hope this helps! Step into a new realm of realism. Unlike other TVs, our expanded color volume keeps images vivid and saturated even at high luminance levels, so you see pictures just as the creators intended. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam
Answered by SonyListens

Q: QuestionLooking for comparable tv to my XBR-65X950G
Asked by Stormchaser.
- A:Answer Hi Stormchaser, Thank you for your interest in the Sony BRAVIA 9! The Sony BRAVIA 9 (XR90) is an excellent upgrade from your current XBR-65X950G model. The BRAVIA 9 offers several advanced features that enhance your viewing experience. -The BRAVIA 9 features thousands of Mini LEDs that are precisely controlled by XR Backlight Master Drive to deliver authentic contrast and our brightest ever 4K TV, making it more suitable for bright environments. -Get access to all your favorite streaming apps in one place with Google TV. And with Google Assistant, simply use your voice to search and ask questions. -Get a truly cinematic viewing experience with support for Dolby Vision and Atmos, IMAX Enhanced, and DTS:X. -With Acoustic Multi-Audio+, up-firing Beam Tweeters and dual Frame Tweeters, hear room filling surround sound and an elevated cinematic feeling. -Clearly hear dialog, even in loud action scenes, with Voice Zoom 3. -Use BRAVIA Connect app to easily control your BRAVIA TV from your smartphone and change volume, picture settings, and even troubleshoot issues. -Get the advantage in high-performance gaming with HDMI 2.1 features 4K/120, VRR, ALLM and the newly added Source-based Tone Mapping (SBTM) These features make the BRAVIA 9 a significant upgrade, offering superior picture quality, sound, and smart functionalities compared to the XBR-65X950G. Hope this helps! Regards, Sam
Answered by SonyListens

Q: QuestionI'm looking to replace a XBR65Z9D where the LED panel went bad. The repair shop said that the LED Panel wasn't produced any longer by Sony, so the TV can't be repaired. With that said, what today is a comparable Sony model?
Asked by BamaBuck.
- A:Answer Sony 65” Bravia 9 Mini LED QLED 4K UHD Smart Google TV (2024) is the best TV out there. Picture and sound quality is awesome! You can easily mirror your tablet or phone.
Answered by Myredpny
Q: QuestionDoes the Bravia 9 have a matt finish like the XR X93L has.
Asked by JerryBee.
- A:Answer Hi Jerry, Thank you for your interest in the Sony BRAVIA 9! The Sony BRAVIA 9 has Sony anti-glare and X-wide technology that allows this TV to perform at a high level in any room conditions. Hope this helps! Step into a new realm of realism. Unlike other TVs, our expanded color volume keeps images vivid and saturated even at high luminance levels, so you see pictures just as the creators intended. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam
Answered by SonyListens

Q: QuestionI want to replace a Sony 65A8G OLED TV with either a Bravia 9 or A95L. Which would work better in a bright room that can't easily be darkened during the day?
Asked by DB2037.
- A:Answer I use this Bravia 9 in my sun room and even in standard picture the TV is perfect.
Answered by Nonicknam365890
Q: Questioncan picture mode be used for watching movies and tv shows also? or it just for photo viewing? if so hope in the future this mode can be used for movies and shows as well.
Asked by BigK.
- A:Answer Hi brucelee, Thank you for your question! As long as the video is not in Dolby Vision, then yes, you can use the "Photo Mode" for movies and TV shows. Hope this helps! Step into a new realm of realism. Unlike other TVs, our expanded color volume keeps images vivid and saturated even at high luminance levels, so you see pictures just as the creators intended. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam
Answered by SonyListens

Q: Questionhi i really think it should be a software update cause think it could have a bug it goes dim randomly at times and idk why it is doing that i have contrast enhancer turn off and have ambient light turn off unless it a chance my tv is defective
Asked by BigK.
- A:Answer Hi brucelee, Thank you for reaching out. And we apologize for the inconvenience that you've experienced with your Sony Bravia 9. This TV should change to accommodate the signal that is coming in from the provider. The Bravia 9. stays bright when the image is bright and dims when the image is not as bright, is normal. This feature helps to improve the overall viewing experience by providing better contrast and dynamic range. If you find this behavior distracting, you can try adjusting the light sensor in the TV settings to a more comfortable level. And make sure that the TV is updated to latest software by going to settings then system then about then software update. Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam
Answered by SonyListens

Q: QuestionHow many HDMI 2.1 inputs are there? Is it only two, like with the Bravia 8?
Asked by G.
- A:Answer Hi G, Thank you for the inquiry! This TV has 2 HDMI 2.1 ports (HDMI 3 and 4) that support HDMI 2.1 features such as 4K120/eARC/VRR/ALLM/SBTM(Source-Based Tone Mapping). Hope this helps! Step into a new realm of realism. Unlike other TVs, our expanded color volume keeps images vivid and saturated even at high luminance levels, so you see pictures just as the creators intended. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam
Answered by SonyListens

Q: Questionhi the tv stay bright when the image is bright than dim some when the image is not so bright is that how it supposed to work? cause i'm not sure just wondering if it is defective or that is how it supposed to be?
Asked by BigK.
- A:Answer Hi brucelee, Thank you for reaching out. This TV should change to accommodate the signal that is coming in from the provider. The K-65XR90 TV stays bright when the image is bright and dims when the image is not as bright, is normal. This feature helps to improve the overall viewing experience by providing better contrast and dynamic range. If you find this behavior distracting, you can try adjusting the light sensor in the TV settings to a more comfortable level. Hope this helps! Step into a new realm of realism. Unlike other TVs, our expanded color volume keeps images vivid and saturated even at high luminance levels, so you see pictures just as the creators intended. Experience a new era in contrast. With a unique local dimming algorithm, XR Backlight Master Drive precisely controls thousands of Mini LEDs for truly authentic contrast. Everywhere’s the best seat. With X-Anti Reflection™, pictures are clearer with less reflection and glare. X-Wide Angle™ keeps pictures looking as beautiful from the sides as they do from the center. Regards, Sam
Answered by SonyListens

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