Questions & Answers

Name: Sony - 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV
Brand: Sony
SKU: 6502609
Price: 399.99 USD
Rating: 4.7 (1647 reviews)

Sony - 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV

Model:: XR65A80K; |
SKU:: 6502609

User rating, 4.7 out of 5 stars with 1647 reviews.

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QuestionIs the remote control backlit?
Asked 3 years ago by Braulio.
- Answer Hi Braulio, Thanks for the inquiry! The A80K model doesn’t have a backlit remote. Sony TV models such as Z9K, A95K, A90K, and club models supports the new premium remote control with backlit. Hope this helps!- Sam
  Answered 3 years ago by SonyListens
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QuestionHow do I get a full screen and not have the black bars on the top and bottom watching movies on net flip and amazon, I have full screen on everything else?
Asked 2 years ago by Steve.
- Answer Hi Steve, thanks for choosing and purchasing our product. We understand your concern regarding the display or aspect ratio of your SONY unit. If black bars are displayed on the top and bottom of the TV screen, please follow this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00027127 If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Hope this helps. ~Earl
  Answered 2 years ago by SonyListens
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QuestionWhy can't I install the Xfinity App?
Asked 2 years ago by Troubledjuan.
- Answer Hi TroubledJuan, Thank you for your inquiry. We're sorry, but the Xfinity Stream app is not currently available on the A80K. However, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to the TV. Thank you for your understanding. Step up to an immersive viewing experience with vision and sound in perfect harmony. Surrounded by pure black, the vibrant colors and real-world hues of XR Triluminos Pro makes movies and gaming pop off the screen. Take vision and sound to the next level with Cognitive Processor XR™. Our revolutionary processor on Sony BRAVIA XR. TVs reproduces content the way humans see and hear for an incredibly lifelike experience. Regards, David
  Answered 2 years ago by SonyListens
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Questiondoes sony have ots soung
Asked 3 years ago by Anonymous.
- Answer It does support Dolby DTS sound. And Atmos.
  Answered 2 years ago by KeithdP
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QuestionUsing SANUS height finder which suggests 16" for the distance from the top edge of your TV to the top mounting holes and select the unit used. Please advise if this is correct. Based on the picture chose "Not Centered" as the mounting pattern.
Asked 3 years ago by tvbuyer.
- Answer I agree
  Answered 3 years ago by PatS
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QuestionDoes this work with Roku TV and speaker bar?
Asked 3 years ago by Flo2556.
- Answer Yes
  Answered 3 years ago by EXGUITARPLAYER
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QuestionWhat are the dimensions of the cardboard box the TV comes in? I want to make sure it fits in my SUV
Asked 3 years ago by SilverSteve.
- Answer 64x37x7
  Answered 3 years ago by Thatguyfromtheplace
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QuestionWhat is the factory warranty?
Asked 3 years ago by Mark.
- Answer With Total Tech Support from Best Buy, it is 2 years.
  Answered 3 years ago by EXGUITARPLAYER
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QuestionDoes the 4k upscale work with Directv?
Asked 3 years ago by Upscale.
- Answer The x1 processor will upscale all media as best it can as long as external inputs are set to enhanced
  Answered 3 years ago by FredJ
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QuestionIs the A80K remote smaller than the A80J model last year?
Asked 3 years ago by Daniel.
- Answer Hi Daniel, Yes! The newly designed remote features a compact and ergonomic design, flush surface buttons which are easier to wipe and keep clean, as well as reduced number of buttons for a simpler navigation through the Google TV experience. I hope this helps! Jay
  Answered 3 years ago by SonyListens
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QuestionHow do I get the bar on the bottom of screen from showing up when I turn the TV on?
Asked 2 years ago by MIKE.
- Answer Hi MIKE, Thank you for the inquiry. The screen displayed when you press the HOME/(HOME) button on the remote control is called the Home Menu. From the Home Menu, you can search for content and select recommended content, apps, and settings. The items displayed on the Home Menu depends on whether a Google Account has been setup on the TV. (Some features do not apply depending on your model/region/country. The images are for reference only. They may differ from the actual screen.) I hope this helps! Jay
  Answered 2 years ago by SonyListens
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QuestionThickness of this TV?
Asked 3 years ago by Kaushikkumar.
- Answer Hi Kaushikkumar, The XR65A80K thickness is 2 5/8 inches. Hope this helps! Jay
  Answered 3 years ago by SonyListens
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QuestionThe specifications list that this has 4 HDMI 2.1 ports, however a review states that it doesn't. Can a Sony rep clarify this please?
Asked 3 years ago by Jayjay.
- Answer 2 hdmi 2.1
  Answered 3 years ago by Manny
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Showing 81-93 of 93 questions

Questions & Answers

Sony - 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV

Q: QuestionIs the remote control backlit?

Q: QuestionHow do I get a full screen and not have the black bars on the top and bottom watching movies on net flip and amazon, I have full screen on everything else?

Q: QuestionWhy can't I install the Xfinity App?

Q: Questiondoes sony have ots soung

Q: QuestionUsing SANUS height finder which suggests 16" for the distance from the top edge of your TV to the top mounting holes and select the unit used. Please advise if this is correct. Based on the picture chose "Not Centered" as the mounting pattern.

Q: QuestionDoes this work with Roku TV and speaker bar?

Q: QuestionWhat are the dimensions of the cardboard box the TV comes in? I want to make sure it fits in my SUV

Q: QuestionWhat is the factory warranty?

Q: QuestionDoes the 4k upscale work with Directv?

Q: QuestionIs the A80K remote smaller than the A80J model last year?

Q: QuestionHow do I get the bar on the bottom of screen from showing up when I turn the TV on?

Q: QuestionThickness of this TV?

Q: QuestionThe specifications list that this has 4 HDMI 2.1 ports, however a review states that it doesn't. Can a Sony rep clarify this please?

QuestionIs the remote control backlit?

QuestionHow do I get a full screen and not have the black bars on the top and bottom watching movies on net flip and amazon, I have full screen on everything else?

QuestionWhy can't I install the Xfinity App?

Questiondoes sony have ots soung

QuestionUsing SANUS height finder which suggests 16" for the distance from the top edge of your TV to the top mounting holes and select the unit used. Please advise if this is correct. Based on the picture chose "Not Centered" as the mounting pattern.

QuestionDoes this work with Roku TV and speaker bar?

QuestionWhat are the dimensions of the cardboard box the TV comes in? I want to make sure it fits in my SUV

QuestionWhat is the factory warranty?

QuestionDoes the 4k upscale work with Directv?

QuestionIs the A80K remote smaller than the A80J model last year?

QuestionHow do I get the bar on the bottom of screen from showing up when I turn the TV on?

QuestionThickness of this TV?

QuestionThe specifications list that this has 4 HDMI 2.1 ports, however a review states that it doesn't. Can a Sony rep clarify this please?