Questions & Answers

Name: Sony - 65" Class X950H Series LED 4K UHD Smart Android TV
Brand: Sony
SKU: 6401206
Price: 299.99 USD
Rating: 4.6 (1333 reviews)

Sony - 65" Class X950H Series LED 4K UHD Smart Android TV

Model:: XBR65X950H; |
SKU:: 6401206

User rating, 4.6 out of 5 stars with 1333 reviews.

Highly rated by customers for:

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QuestionDoes this tv have HDMI 2.1 or not? Iam confuse acoording the answers this chat provide!
Asked 5 years ago by Anonymous.
- Answer No it does not have 2.1 hardware and unfortunately, the processor does not support 2.1 either. Best you will get is 2.0b which is still capable of 4k @ 60hz. Of you are looking for 2.1 then go with the x900h as that tv does have 2.1 hardware and that processor does support 4k @ 120hz.
  Answered 5 years ago by LOS303
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QuestionCan the legs on a Sony 65 inch be adjusted to more on the inside and not on the outer edges?
Asked 5 years ago by Titanwomen.
- Answer Hi Titangirl, thank you for inquiring about the XBR65X950H. Yes, you can adjust the position of the legs in both narrow and wide position. Regards, Erin
  Answered 5 years ago by SonyListens
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QuestionAfter using a Google Assistant command through the remote button, does a yellow LED by the Sony logo on the TV stay on indefinitely? Mine does this even after several resets. Just want to know how wide spread this issue is.
Asked 5 years ago by Ranjan.
- Answer Mine does the same thing. To clear it unplug the tv for a minute and then turn it back on, it should go away. I turned my google assistant off for this reason. Why Sony does irritating things like this is a mystery.
  Answered 5 years ago by RLJ43
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QuestionI’ve looked at the specs, this tv is only 120 hz not 240?
Asked 5 years ago by Smooth.
- Answer It's advertised as a 120hz
  Answered 5 years ago by David
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QuestionJust got my TV today, is it normal to hear a "click" every time you turn the tv on or off?
Asked 4 years ago by Rae.
- Answer We've had ours for about a month now and really love it. It does click when you turn it on or off so I think that's normal. This is the first TV we've brought home and loved it the minute we set it up.
  Answered 4 years ago by Lori
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QuestionCan I use any VESA mount with this TV or do I have to use the one Sony recommends?
Asked 5 years ago by Tyler.
- Answer Hi Tyler, We highly recommend using the Sony SU-WL855 wall-mount bracket for XBR-65X950H. You can also use any VESA compliant wall-mount with a hole pattern of 300x300 mm for this TV. I hope this helps. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionIt was my understanding you could use Alexa as well as google.
Asked 5 years ago by Sharon.
- Answer Hi Sharon, Yes. This TV supports both Alexa and Google Home. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionAfter putting on the tv stands and sitting the tv flat on our entertainment center, it leans back. It shouldn’t lean that far back
Asked 4 years ago by BigAl.
- Answer Yap, I called Sony about that. They said it was designed that way. People that put the TV on a low profile stand need it to tilt up when viewed from a chair. Weird! I told them they should have given us two sets of stands or and option to replace it with a flat stand that would keep the TV straight. To fix it I places a couple of quarters under each back leg.
  Answered 4 years ago by Monte
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QuestionDoes this TV have eARCH?
Asked 4 years ago by Mike.
- Answer Hi Mike, Thank you for your inquiry! Yes, the TV supports eARC function. I hope this helps! -Carl
  Answered 4 years ago by SonyListens
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QuestionDoes this TV technology produce any burn in on images like News logos which are on and at same place all the time?
Asked 5 years ago by RonF.
- Answer Hello RonF, If the same image is displayed repeatedly or for long periods of time, image retention may occur usually with OLED TVs. The X950H is not an OLED and you should not experience this issue under normal usage. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionDoes this tv have a non reflective layer so it doesn't reflect all of the windows and lights.
Asked 5 years ago by RGD.
- Answer Yes there's an anti reflective coating on this TV. Mine is in a room with a lot of windows and between the coating reducing the reflection intensity and the brightness of the TV, I don't notice the reflections unless it's a dark scene
  Answered 5 years ago by Ranjan
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Questionare we able to download apps to this model?
Asked 5 years ago by Troh1916.
- Answer Hi Tom, Yes. The X950H is an Android TV. You can download apps from the Google Play Store app on the TV. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionWith this TV, is there a way to get HD video without using an HDMI cable?
Asked 4 years ago by rusty.
- Answer If you are attempting to utilize a cable box, then you will need to use an HDMI. however if you are streaming from the smart features on the tv, you will not need any additional cables, only a reliable internet connection & the application you choose to stream from.
  Answered 4 years ago by ZoeV
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QuestionWHAT IS THE DIFFERANCE BETWEEN Q950H,X900H, ALSO THE DIFFERANCE BETWEEN CRYSTAL AND MANGOLIA
Asked 5 years ago by CHUCK.
- Answer 950H is the better for standard use. This TV has a better processing chip and a better picture and motion. 900H is better for gaming with a 2-1 Hdmi input.
  Answered 4 years ago by BeautifulTelevision
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QuestionI can't get the Bluetooth to connect to the Iphone8+ IOS 14.1. Bluetooth is "On" on the TV, I hit "Add Device", it searches but wont find phone. I am in paring mode. What's wrong?
Asked 5 years ago by Bob.
- Answer Hello Bob, Mobile devices (smartphones or tablets) can't connect to your TV using a Bluetooth connection. The X950H supports both Apple AirPlay and Apple HomeKit that can be used to connect Apple devices to the TV. I hope this helps! -Vincent
  Answered 5 years ago by SonyListens
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QuestionHow much does the TV weigh?
Asked 5 years ago by Remlig.
- Answer Hi Eric, Thanks for inquiring about the TV. The XBR65X950H weights of Approx. 49.2 lb (22.3 kg) without the TV stand and Approx. 52.3 lb (23.7 kg) with the TV stand. I hope this helps! -Jess
  Answered 5 years ago by SonyListens
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QuestionI see this does not have Apple TV+. I don't want to have to buy the device. Other streaming services are built in, so why not Apple TV? Now what?
Asked 5 years ago by Anonymous.
- Answer Buy a TV that has AppleTV+ integrated I'm assuming is the answer you need. I use the airplay feature quite a bit with my MAC and the wife / kids project all the time from their iPhones. While I don't have an AppleTV+ subscription any longer, I imagine I'd just cast it from my Mac if I wanted to watch the 1 or 2 shows that I consider decent on it :)
  Answered 5 years ago by ShellDude
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QuestionHow wide are the stand(s)?
Asked 5 years ago by PG.
- Answer The stands can be set for 57" or for 34".
  Answered 5 years ago by Manny
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QuestionWhat are the overall dimensions of this TV?
Asked 4 years ago by Rabbie.
- Answer Hi Rabbie, Thank you for your inquiry! The TV's dimensions without the TV Stand are (W X H X D) approx. 57-1/8 x 32-7/8 x 2-7/8 inch (1,448 x 833 x 70 mm) and with the TV stand it is approx. 57-1/8 x 35-3/4 x 14 inch (1,449 x 906 x 353 mm). I hope this helps! -Carl
  Answered 4 years ago by SonyListens
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QuestionWill this TV work in Mongolia (my country situated in between Russia and China), with 220-240 Voltage range and 50 Hz?
Asked 4 years ago by Davaa.
- Answer Hi Davaa, thank you for your question. The X950H US model has a power requirement of 120 V AC, 60 Hz. With the use of a power converter and a cable adaptor for the wall plug, 240v could be used. Should you need more assistance or information, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
  Answered 4 years ago by SonyListens
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Showing 1-20 of 98 questions

Questions & Answers

Sony - 65" Class X950H Series LED 4K UHD Smart Android TV

Q: QuestionDoes this tv have HDMI 2.1 or not? Iam confuse acoording the answers this chat provide!

Q: QuestionCan the legs on a Sony 65 inch be adjusted to more on the inside and not on the outer edges?

Q: QuestionAfter using a Google Assistant command through the remote button, does a yellow LED by the Sony logo on the TV stay on indefinitely? Mine does this even after several resets. Just want to know how wide spread this issue is.

Q: QuestionI’ve looked at the specs, this tv is only 120 hz not 240?

Q: QuestionJust got my TV today, is it normal to hear a "click" every time you turn the tv on or off?

Q: QuestionCan I use any VESA mount with this TV or do I have to use the one Sony recommends?

Q: QuestionIt was my understanding you could use Alexa as well as google.

Q: QuestionAfter putting on the tv stands and sitting the tv flat on our entertainment center, it leans back. It shouldn’t lean that far back

Q: QuestionDoes this TV have eARCH?

Q: QuestionDoes this TV technology produce any burn in on images like News logos which are on and at same place all the time?

Q: QuestionDoes this tv have a non reflective layer so it doesn't reflect all of the windows and lights.

Q: Questionare we able to download apps to this model?

Q: QuestionWith this TV, is there a way to get HD video without using an HDMI cable?

Q: QuestionWHAT IS THE DIFFERANCE BETWEEN Q950H,X900H, ALSO THE DIFFERANCE BETWEEN CRYSTAL AND MANGOLIA

Q: QuestionI can't get the Bluetooth to connect to the Iphone8+ IOS 14.1. Bluetooth is "On" on the TV, I hit "Add Device", it searches but wont find phone. I am in paring mode. What's wrong?

Q: QuestionHow much does the TV weigh?

Q: QuestionI see this does not have Apple TV+. I don't want to have to buy the device. Other streaming services are built in, so why not Apple TV? Now what?

Q: QuestionHow wide are the stand(s)?

Q: QuestionWhat are the overall dimensions of this TV?

Q: QuestionWill this TV work in Mongolia (my country situated in between Russia and China), with 220-240 Voltage range and 50 Hz?

QuestionDoes this tv have HDMI 2.1 or not? Iam confuse acoording the answers this chat provide!

QuestionCan the legs on a Sony 65 inch be adjusted to more on the inside and not on the outer edges?

QuestionAfter using a Google Assistant command through the remote button, does a yellow LED by the Sony logo on the TV stay on indefinitely? Mine does this even after several resets. Just want to know how wide spread this issue is.

QuestionI’ve looked at the specs, this tv is only 120 hz not 240?

QuestionJust got my TV today, is it normal to hear a "click" every time you turn the tv on or off?

QuestionCan I use any VESA mount with this TV or do I have to use the one Sony recommends?

QuestionIt was my understanding you could use Alexa as well as google.

QuestionAfter putting on the tv stands and sitting the tv flat on our entertainment center, it leans back. It shouldn’t lean that far back

QuestionDoes this TV have eARCH?

QuestionDoes this TV technology produce any burn in on images like News logos which are on and at same place all the time?

QuestionDoes this tv have a non reflective layer so it doesn't reflect all of the windows and lights.

Questionare we able to download apps to this model?

QuestionWith this TV, is there a way to get HD video without using an HDMI cable?

QuestionWHAT IS THE DIFFERANCE BETWEEN Q950H,X900H, ALSO THE DIFFERANCE BETWEEN CRYSTAL AND MANGOLIA

QuestionI can't get the Bluetooth to connect to the Iphone8+ IOS 14.1. Bluetooth is "On" on the TV, I hit "Add Device", it searches but wont find phone. I am in paring mode. What's wrong?

QuestionHow much does the TV weigh?

QuestionI see this does not have Apple TV+. I don't want to have to buy the device. Other streaming services are built in, so why not Apple TV? Now what?

QuestionHow wide are the stand(s)?

QuestionWhat are the overall dimensions of this TV?

QuestionWill this TV work in Mongolia (my country situated in between Russia and China), with 220-240 Voltage range and 50 Hz?