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Questions & Answers

Your price for this item is $599.99
Page Showing 21-40 of 85 questions
  • QuestionWill this radio work with iPhone 16 pro max

    Asked by Wolf.

    • Answer Yes, it’s Apple and Android compliant

      Answered by ThomasO

  • QuestionCan I play music on this unit that is on a flash drive?

    Asked by Jet.

    • Answer Hi Jet, Thank you for reaching out with your question! Absolutely, you can enjoy music on the XAV-AX4000 by using a USB flash drive. To ensure seamless playback, please verify that the files on your USB device are compatible with the stereo system and that the drive is formatted using one of the supported file systems, such as FAT16, FAT32, or exFAT. For further assistance, we recommend visiting the Help Guide for the XAV-AX4000 on Sony's support website and searching for the following topics: • Playing a USB Device • Supported Formats for USB Playback With the XAV-AX4000, you can enjoy a seamless and user-friendly experience on every journey. The anti-glare 17.6 cm (6.95") diagonal touchscreen, combined with an updated interface design, provides intuitive control over music, communications, and more. Enhanced wireless connectivity, along with time-alignment and a 14-band equalizer, allows for greater personalization, ensuring the perfect in-car audio experience. I hope this information proves helpful! Best regards, Romeo

      Answered by SonyListens

  • QuestionWill this fit 2017 Ford F-150?

    Asked by 7761.

    • Answer Hello 7761, Thank you very much for your interest in Sony's XAV-AX4000! In response to your question, yes, the radio will fit the vehicle, but it will require an installation kit and harness (not supplied) to fit in the vehicle correctly. Due to the varying specifications of different vehicle makes and models, Sony is unable to offer direct assistance with the installation of car stereo and mobile audio systems. If you are using a wiring harness, you can find detailed information regarding the wire colors and functions of each pin in the operating instructions for the XAV-AX4000. To access this information, please visit the Sony support website, search for XAV-AX4000, select "Manuals & Warranty," and then choose "Operating Instructions." You can find the connection details on page 10. With the XAV-AX4000, you can enjoy a seamless and user-friendly experience on every journey. The anti-glare 17.6 cm (6.95") diagonal touchscreen, combined with an updated interface design, provides intuitive control over music, communications, and more. Enhanced wireless connectivity, along with time-alignment and a 14-band equalizer, allows for greater personalization, ensuring the perfect in-car audio experience. I hope this information helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes this unit remember multiple Bluetooth connections and if so can you prioritize them?

    Asked by MZNBLUKID1.

    • Answer Hi MZNBLUKID1, Thank you for your question. Yes, the XAVAX4000 can remember multiple Bluetooth connections. However, it does not have the capability to prioritize them. You can connect to different devices, but you'll need to manually select which one you want to use each time. If you want to change the device, simply touch the name of the device you want to connect to. With the XAV-AX4000, you can enjoy a seamless and user-friendly experience on every journey. The anti-glare 17.6 cm (6.95") diagonal touchscreen, combined with an updated interface design, provides intuitive control over music, communications, and more. Enhanced wireless connectivity, along with time-alignment and a 14-band equalizer, allows for greater personalization, ensuring the perfect in-car audio experience. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionCan I still play the rear entertainment through the radio? In the OEM have a button that says Rear for our dvd player. It would be fine if it didn’t say rear and was just another source too

    Asked by BBlue.

    • Answer Hello BBlue, Thank you for reaching out with your question. Unfortunately, the radio does not support functionality for the factory rear entertainment system. However, with the XAV-AX4000, you can experience a smooth and user-friendly interface on every trip. The anti-glare 17.6 cm (6.95") diagonal touchscreen, paired with an updated interface design, offers intuitive control over music, communications, and more. Enhanced wireless connectivity, along with time-alignment and a 14-band equalizer, allows for greater personalization, ensuring the ultimate in-car audio experience. Best regards, Romeo

      Answered by SonyListens

  • QuestionCan I still use wired connection to USB for Apple Car Play from my IPhone 15. I know it will charge through USB for Apple Car Play . My question is on using Wired connection with Apple Car Play when Wireless connection has issues or lag in navigation

    Asked by Toyota.

    • Answer Hello Toyota, Thank you for reaching out to us! Regarding your question, Apple CarPlay is designed to connect wirelessly between the iPhone and the radio. While they can connect for charging purposes, no data is transferred during that connection. I hope this clarifies your query. With the XAV-AX4000, you can enjoy a seamless and user-friendly experience on every journey. The anti-glare 17.6 cm (6.95") diagonal touchscreen, combined with an updated interface design, provides intuitive control over music, communications, and more. Enhanced wireless connectivity, along with time-alignment and a 14-band equalizer, allows for greater personalization, ensuring the perfect in-car audio experience. I hope this answers your question, and thank you once again for reaching out. Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes this stereo accommodate any Jeep wrangler rubicon model that does not have CarPlay installed?

    Asked by Diego.

    • Answer Hi Diego, Thank you for the inquiry. Our XAV-AX4000 offers a superior CarPlay experience. Using Apple CarPlay, you can easily connect and access iPhone features you know and love, just by talking to Siri. Music, maps, phone calls and messages are all under your control. Selecting the Devices tab in Settings will allow you to connect to a new phone, or switch between existing connection easily. As for the installation, the XAVAX4000 is designed with versatility in mind, making it suitable for a wide range of vehicles. However, since we don’t have specific details about your vehicle model, we highly recommend consulting with a professional installer. They will be able to assess your vehicle's specifications and ensure that the XAVAX4000 is compatible. This way, you can enjoy all the amazing features of the media player without any concerns. Hope this helps. Thank you and regards, -Craig

      Answered by SonyListens

  • QuestionCan I connect Bluetooth to my phone and listen to music in youtube

    Asked by C.

    • Answer Hi C, thanks for your question. Yes, you can connect your phone to the Sony XAVAX4000 car stereo via Bluetooth and listen to music on YouTube. You can play contents on a connected device that supports BLUETOOTH A2DP (Advanced Audio Distribution Profile). Please make sure that your phone's Bluetooth is turned on and paired with the car stereo. Once connected, you should be able to stream audio from YouTube and hear it through your car speakers. You can find this link below helpful: https://helpguide.sony.net/ev/xav-ax40/v1/en/contents/TP1000661281.html Enjoy smooth and simple control for every journey. An anti-glare 17.6cm (6.95") diagonal touchscreen and updated interface design give you intuitive control over music, communications and more. Expanded wireless connectivity, plus time-alignment and a 14-band EQ, allow for even more personalization and the perfect in-car audio experience. Hope this helps. ~Earl

      Answered by SonyListens

  • QuestionWill it fit a 2012 dodge ram 2500. And if so what wiring harness and what not do I need to make my steering wheels controls work and back up camera work.

    Asked by Ben.

    • Answer Hi Ben, Thank you so much for your interest in the Sony XAVAX4000 media player! We're excited to hear that you're considering this innovative product for your vehicle. The XAVAX4000 is designed with versatility in mind, making it suitable for a wide range of vehicles. However, since we don’t have specific details about your vehicle model, we highly recommend consulting with a professional installer. They will be able to assess your vehicle's specifications and ensure that the XAVAX4000 is compatible. This way, you can enjoy all the amazing features of the media player without any concerns. Hope this helps. Thanks and regards, -Craig

      Answered by SonyListens

  • QuestionSo this says it won’t fit in a Porsche 944, but all the others say they fit. Do you know for sure it won’t fit?

    Asked by Jayson.

    • Answer This is a single din radio. Still don’t understand why it won’t fit. Would just lose the storage bin.

      Answered by Anonymous

  • Questioncan this be used on a 2009 volkswagon jetta?

    Asked by Andres.

    • Answer Hi Andres, I'm an autotech to for Geek Squad. To answer your question, yes this stereo will fit in your vehicle.

      Answered by Jaume

  • QuestionAfter installation, will I still be able get the Rear Cross Traffic Alert (RCTA) beep when I'm backing up- when a car or person is behind me like I have it now on my Toyota highlander?

    Asked by jroy.

    • Answer Hi jroy, thanks for your question. If your vehicle is compatible with an available (additional purchase) iDatalink Maestro module, this can be retained. The local store can help you determine this. Hope this helps. Enjoy smooth and simple control for every journey. An anti-glare 17.6cm (6.95") diagonal touchscreen and updated interface design give you intuitive control over music, communications and more. Expanded wireless connectivity, plus time-alignment and a 14-band EQ, allow for even more personalization and the perfect in-car audio experience. ~Earl

      Answered by SonyListens

  • QuestionDoes the display show clearly when wearing polarized sunglasses?

    Asked by Smaq.

    • Answer Hi Smaq, Thanks for the inquiry. The use of anti-glare screen may help, however we cannot comment on improved visibility based on the quality of your glasses, window tints or if your windows are up or down, and the environment where the vehicle is being driven. Enjoy smooth and simple control for every journey. An anti-glare 17.6cm (6.95") diagonal touchscreen and updated interface design give you intuitive control over music, communications and more. Expanded wireless connectivity, plus time-alignment and a 14-band EQ, allow for even more personalization and the perfect in-car audio experience. Regards, -Craig

      Answered by SonyListens

  • QuestionWhy does it restart every second and I can not get it to stop ? does not even let me use the back up camera.

    Asked by Anonymous.

    • Answer Hi there, We're sorry to hear about your device. This is definitely not the experience we wanted you to have? When did the issue start happening? Were you able to boot the device without any issue? Did the issue occurred right after installation? If you haven't yet, kindly try resetting your device. Press the STANDBY button for atleast ten seconds and observe if the issue still occur. Please note that resetting your device will default back to factory settings. If the issue still occur, kindly reach out to your installer to check the wirings and connections. Regards, -Craig

      Answered by SonyListens

  • QuestionIs this a double din screen?

    Asked by Ryan.

    • Answer Hi Ryan, Yes. The XAVAX4000 is double din screen. Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect in-car audio experience. Regards, -Craig

      Answered by SonyListens

  • QuestionI noticed in the images that there is a screen that shows cabin climate controls. Does this unit have the ability to control the climate controls and if so is there additional wiring needed to make that happen?

    Asked by Beardy.

    • Answer Hi Beardy, Thanks for the question. Yes. You will be able to see and control certain settings and function through this head unit after you install the iDataLink Maestro module (Not supplied). The installation of this module may require a professional. To determine the compatible module for your head unit, we recommend reaching out to Automotive Data Solutions Inc.at [email protected] . or call them at 1-866-427-2999. Hope this helps. -Craig

      Answered by SonyListens

  • QuestionWhat trim kit and wiring adapters do I need to order for this to work with my 2014 Nissan Frontier. Steering wheel control and factory backup camera.

    Asked by Wade.

    • Answer Hi Wade, Thanks for the question. To best answer your inquiry, we recommend reaching out to your car manufacturer as we are not familiar with the wiring components of your vehicle. However, should you need assistance in operating the head unit, feel free to reach out to us. Thanks and regards, -Craig

      Answered by SonyListens

  • QuestionHow many camera inputs does this receiver have. The specs do not say.

    Asked by Hec.

    • Answer Hi Hec, Thanks for the question. The XAVAX4000 has one input for rear camera. Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect incar audio experience. Regards, -Craig

      Answered by SonyListens

  • QuestionThere is a backup camera on my 2015 nissan already. Would I have to get another back up camera or product to make it compatible with the screen or will I be able to use the camera my car automatically has?

    Asked by Anonymous.

    • Answer Hi there, Thanks for the question. While the car stereo allows you to connect rear view camera, we recommend reaching out to your car manufacturer to determine if the built-in rear camera on your vehicle is compatible or can be connected to the head unit. Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect incar audio experience. Regards, -Craig

      Answered by SonyListens

  • Questionwhat adapter do i need to connect my iphone to usb-c connector

    Asked by jb.

    • Answer Hi jb, Thanks for the inquiry. Kindly reach out to your mobile device manufacturer to determine the compatible adapter. Please note that Sony cannot guarantee full functionality of these adapters. Enjoy smooth and simple control for every journey. An anti-glare 6.95" diagonal touchscreen and updated GUI design gives you intuitive control over music, communications, and more. With newly added time alignment and 14-band EQ sliders, you can personalize your sound and create the perfect incar audio experience. Regards, -Craig

      Answered by SonyListens