A:AnswerHi Jimm,
Thank you for your question. Unfortunately, the X93L does not come supplied with the Sony backlight remote. Good news is that you can purchase the backlight remote and pair it to the TV. The model number for the premium remote is RMF-TX900U.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps you, and thanks again for your inquiry!
Best regards,
Romeo
A:AnswerHi Pete,
Great question! Absolutely, yes. The XR-75X93L has ATSC 3.0 (NEXTGEN TV) tuner. NextGen TV™ (ATSC 3.0) is the latest version of over-the-air antenna TV and brings several improvements over the previous ATSC 1.0 standard including better reception, up to 4K Ultra HDTV video with movie theater-quality sound, more channels, mobile viewing on the go, on-demand internet content, and more.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps you, and thanks again for your inquiry!
Best regards,
Romeo
A:AnswerHi Jim,
Great question! Yes, the stand width of our XR-75X93L can be adjusted from 22.48 inches/571 mm (narrow position) to 65.55 inches/1,665 mm (standard/soundbar position). I hope this helps!
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
Thanks for considering Sony!
Best regards,
Romeo
A:AnswerHi Natehilt73,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. We'd love to help you isolate picture issue when watching videos with dark scenes. To start, if you haven't already, we suggest updating your XR75X93L firmware to the latest version. This update enhances the TV's functionality and features while addressing any performance issues you might be experiencing. For instructions, please visit Sony support website > search for XR-75X93L > and go to Downloads tab.
If the issue persists, please refer to the following:
The picture noise may have been produced during the recording of the video or image. This type of noise may happen when a camera with a high-resolution setting records a scene at night or in the dark. To improve this condition, adjust the following settings on your Google TV™:
1. Open the Settings screen according to your TV remote options:
• If the remote control has a Quick Settings (spanner or gear) button, press the Quick Settings button and select Settings.
• If the remote control does not have a Quick Settings (spanner or gear) button, press the HOME button and select Settings.
2. The next steps depend on your TV menu options:
• Select Display & Sound → Picture & Sound → Picture → Clarity.
• Select Display & Sound → Picture → Clarity.
• Select Display & Sound → Picture → Advanced settings → Clarity.
• Select Display → Picture → Advanced settings → Clarity.
3. Perform the following adjustments:
• Decrease Sharpness to 50.
• Change Reality Creation from Auto to Manual, then decrease the Resolution value.
• Change Random noise reduction from Auto to High.
Note: For some video sources, noise may still appear even after changing the Random noise reduction setting from Auto to High. In this case, set the Random noise reduction to Off.
• Change Digital noise reduction from Auto to High.
I hope this helps.
Should you need more assistance, please follow the steps below to contact us so we can best assist you.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
A:AnswerHi Dave,
Thank you very much for your interest in Sony's XR75X93L!
Yes, this TV has 4 holes for wall mounting with a VESA wall-mount hole pattern (W X H) of 11.81 x 11.81 inch (300 x 300 mm). For safety reasons, product protection, and to make sure that the installation is performed correctly, Sony strongly recommends that the installation of our TV on a wall be performed by qualified professionals.
I hope this helps.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
Thanks for considering Sony!
Best regards,
Romeo
A:AnswerHi Tito,
Thanks for your interest in the X93L. We are sorry, but Sony does not publish panel types other than LCD or OLED. You can sometimes find these types of answers from reviewers and forums. The X93L does have a more efficient panel specification this year and provides exceptional picture quality using our updated Cognitive Processor XR. The Cognitive Processor XR enables better backlight control for increased local dimming zones, increased brightness and decreased blooming.
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room.
Regards,
Jess
A:AnswerHi there,
Thanks for reaching out to us and we're sorry to learn about what happened to your TV. Promotional pricing and the X93L shares many of the core features and performance with a few enhancements as it is a refined version of the X95K.
Our X93L is equipped with a Game Menu where gamers can tailor their settings to their preferences. The Game Menu will have a couple features within itself like Variable Refresh Rate Toggle, Black Equalizer, Crosshair Overlay, Motion Blur Reduction, and Screen Resizing. Other features include the new Eco Dashboard which allows you to easily customize energy saving preferences and settings and new Remote with the BRAVIA Core and Crunchyroll shortcut buttons as well. Each new year Sony improves the experience across all features.
Regards,
Jess
A:AnswerHi there,
Thank you very much for your question. The XR75X93L has 4 holes for wall mounting with a VESA wall-mount hole pattern (W X H) of 11.81 x 11.81 inch (300 x 300 mm). For safety reasons, product protection, and to make sure that the installation is performed correctly, Sony strongly recommends that the installation of our TV on a wall be performed by qualified professionals.
I hope this helps.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
Thanks for considering Sony!
Best regards,
Romeo
A:AnswerHi Moy02,
Thank you very much for your inquiry. If you are referring to the regular TV channels, unfortunately, no. You will need to have an over-the-air antenna or cable TV set-top box to have local TV programs/channels on the TV.
Additional information:
This TV uses Google TV that has a live tab at the top of the home screen that will allow you with internet access to have live TV channels. And aside from connecting the TV to an OTA antenna or cable TV set-top box to watch local channels, you can also download/install third-party applications from the Google Play Store or Search for apps under the Apps tab on the Home menu, including Pluto TV, Fubo TV, YouTube TV, Hulu, etc. that offer live TV channels. Please visit each application's website to see their channel list. Some of the services may include pay content.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps you, and thanks again for your inquiry!
Best regards,
Romeo
A:AnswerHi CHAPIS,
Thank you for your question. Unfortunately, no. The XR-75X93L is not a 3D TV and it doesn't support passive/active 3D playback. To learn more about the features and specifications of this TV, please visit Sony support website.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps you, and thanks again for your inquiry!
Best regards,
Romeo
A:AnswerHi Jimm,
Thank you for your question. Yes, the XR-75X93L and XR-85X93L have the same picture panel. They only differ in size and Vesa hole pitch (11.81 x 11.81 inch (300 x 300 mm) for the 75" X93L vs. 15.75 x 15.75 in (400 x 400 mm) for the 85" X93L).
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps, and thanks again for your inquiry!
Best regards,
Romeo
A:AnswerUnless there is some sort of proprietary technically that would prevent connecting the soundbar to the TV, a pic of the back end of the Samsung 900c soundbar, if correct, does show an HDMI1 & 2 with an additional HDMI to TV (eARC/ARC) which should connect to the TV's HDMI (eARC/ARC). There may be some setting changes necessary on both TV & soundbar to ensure they're at their optimal performance. Keep in mind though that there may be features of the soundbar that will only be compatible with Samsung since it is a Samsung soundbar but usually soundbars, speakers are just what they're used for audio sound. Also, if the soundbar has an optical input then the option to use an optical cable is possible too.
A:AnswerThe stand can only be installed at 2 widths. The narrower placement is 22.48 inches and the wide placement is 65.55 inches. These dimensions are from Sony’s website but make sense based on my experience setting the tv up. I wanted the wider position as that width allows you to lift the tv up off the table so your sound bar isn’t blocking the screen when the bar and tv are on the same surface. 2 mouthing heights at wide stand position, 1 mounting height at narrow mounting position. We had to buy a new cabinet/console to accommodate the 65.55-inch width. Another thing to keep in mind, this TV is very heavy compared to other LED TVs—twice as heavy as some other seemingly similar TVs. Make sure your cabinet can hold over 100 pounds. I sat on a couple to verify.
A:AnswerHi Blair,
Thank you very much for your question! The power consumption of our XR75X93L is 412 W in use and less than 0.5 W in standby mode.
Note:
1. Specified standby power is reached after the TV finishes necessary internal processes.
2. Standby power consumption will increase when your TV is connected to the network.
With the X93L, you'll experience our stunning 4K Mini LED TV powered by Cognitive Processor XR™ that delivers dazzling brightness and deep blacks. Spectacular contrast is achieved by XR Backlight Master Drive™. What you hear matches what you see.
I hope this helps you, and thanks again for your inquiry!
Best regards,
Romeo
