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  • Front. Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black.
  • The text on the image is grouped and corrected as follows: 17.9mm LIBERTY IN GOD WE TRUST S 2013 SONY CRE-C10 16.8mm 12mm 10 cent dime coin 5.6mm Weight of CRE-C10 hearing aid: 0.11 oz (approx.) Weight of charger with two hearing aids: 2.12 oz (approx.)
  • Alt View 12. Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black.
  • Alt View 13. Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black.
  • HearAdvisor Expert Choice 2023
  • CUSTOMIZE YOUR HEARING Sony I Hearing control app' 5:52 Control Remote P Volume "Sony I Hearing control app Use app on smartphone to personalize settings. Download app at Google Play and the App Store Network services, content, operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration. **FDA cleared as OTC self-fitting hearing aid intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing loss.
  • Sony Self-fitting C Hearing Aids CRE-E10 CRE-C10 Model Style Earbuds design for everyday wear Fits discreetly inside the ear canal Battery Type1 Rechargeable, up to 26 hours of continuous use Traditional size 10 batteries, up to 70 hours of continuous use Customizable with the Sony | Hearing control app2 Yes Yes Prescription-grade sound quality Yes Yes Bluetooth compatible (iOS only)3 Yes N/A 1. Actual performance varies based on settings, environmental conditions, and usage. Batteries are consumable products and their capacity degrades over time as they age. Sony does not guarantee the lifespan of the battery. 2. Sony Hearing control app Use app on smartphone to personalize settings. Download app at Google Play and the App Store. Network services, content, operating system and software subject to terms and conditions and may be changed, interrupted or discontinued at any time and may require registration. 3. Interoperability and compatibility
  • HearAdvisor EXPERT CHOICE 2023 R CRE-C10 SONY
  • VIRTUALLY INVISIBLE LOOK Fits discreetly inside the ear canal
  • MAKING EVERY EXPERIENCE CRYSTAL CLEAR Medical grade, FSA/HSA eligible product. *Subject to member eligibility. Customers should check with their insurance company to verify coverage and eligibility.
  • What's in the box: 1. Jewel case with hearing aids 2. 6 size 10 batteries 3. Click sleeves in 4 sizes 4. Care tools 5. SONY CRE-51VB Vented Sleeve XS 6. SONY RAYOVAC EXTRA - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  • Self-Fitting Hearing Aids Testimonial Video video 1 minutes 21 seconds
  • SONY CRE-C10 OTC Hearing Aids Overview Video video 2 minutes 21 seconds

Sony - Discreet OTC Hearing Aids with replaceable batteries, Self-Fitting CRE-C10 - Black

Model:
CREC10
SKU:
6538750
Your price for this item is $499.99
The comparable value price is $699.99
Page Showing 1-20 of 44 questions
Ask a Question

  • QuestionMy hearing loss is moderate to average, will these Sony aids be effective for me?

    Asked by Mex.

    • Answer I have moderate to severe high frequency hearing loss and they're sufficiently capable. Invisible hearing aids will always struggle when compared to BTE or RIC models, mostly due to invisible CIC models only having room for one microphone. Whereas the larger "traditional" BTE/RIC models typically have 2 microphones per hearing aid. However manufacturers are starting to close the gap between invisible and the larger external styles, as Sony is proving with the CRE-C10 OTC hearing aids now. I've included screenshot of the user manual which says the CRE-C10s are intended for mild to moderate hearing loss. I think this mild to moderate rating is the only way the FDA will approve hearing aids in the OTC category. Again I have moderate to severe loss and these Sony's have no issues keeping up.

      Answered by ChicaChicaSlimGabey

  • QuestionDoes this hearing aid connect to an android cell phone for two conversation? Also, are the GPS instructions sent directly to the hearing aids? Thanks.

    Asked by Brazilian.

    • Answer Hi Brazilian, great question. Neither of the Sony over-the-counter hearing aids stream calls or media (such as GPS) to android. There are 2 models, the CRE-C10 and the CRE-E10. The CRE-C10 does not support streaming, but the CRE-E10 will support both call & media streaming for devices running iOS 13 and above. Regards, Erin

      Answered by SonyListens

  • QuestionWhat do the words "self fitting" mean in the description of this product

    Asked by Anonymous.

    • Answer Hi there, Self-fitting means that the user can fit the Sony OTC hearing aids themselves guided by the Sony Hearing Control app. The self-fitting process includes a hearing profile check to determine if the customer’s hearing profile is compatible with the devices, and if so, configures the appropriate settings tailored to the customer’s hearing profile. Once a hearing profile check has been performed, it can be repeated periodically. Also, after the hearing profile check, the user can further customize the volume and sound quality within the app, based on their listening preferences. Regards, Erin

      Answered by SonyListens

  • QuestionDo these support transpositioning for high frequency hearing loss?

    Asked by Randy.

    • Answer I think so … I now hear birds chirping and the turn signal in my car. The apps has a tone control where you can boost highs and lows.

      Answered by Anonymous

  • QuestionHow many batteries does the device hold

    Asked by Mike.

    • Answer One battery per heraing aid

      Answered by Anonymous

  • QuestionBATTERY INCLUDED IN HEARING AID?

    Asked by DAN.

    • Answer Yes you get a starter pack of batteries. Batteries last about 3 days continuous use or 6 days if you disconnect every night. Batteries cost about 25 cent each

      Answered by MarvinS

  • QuestionWill sony be fixing the issue android users are having? They are unable to pair the hearing aids

    Asked by Jd777.

    • Answer Apple as well having issue. Like sone video game manufacturers product was rushed to meet Oct 18 OTC law. In time I imagine will be fixed. It was irritating for me as I helped my mother TRY to set them up.

      Answered by ElitePlusJOE

  • QuestionAre these FDA-certified as hearing aids?

    Asked by Dalinar.

    • Answer These are not FSA approved hearing aids but are FDA certified as OTC hearing devices. Some of the previous answers I believe have been misleading

      Answered by Whatdyousday

  • QuestionDo the hearing aids come with a masking feature for those with tinnitus?

    Asked by Ronnie.

    • Answer HI Ronnie, Great question! The Sony OTC hearing aids are not meant to treat tinnitus and do not have a tinnitus masker. You may consider contacting a hearing care professional to discuss tinnitus evaluation and treatment options. Regards, Erin

      Answered by SonyListens

  • QuestionAre these hearing aids sweat and/ or water resistant? I understand they're not waterproof.

    Asked by Kool356.

    • Answer I've worn them working out in the yard this summer. 90+ degree temps and very high humidity. I have not experienced any problem with moisture buildup.

      Answered by denisedg

  • QuestionDoes the device support BICROS functionality if you are deaf on one ear?

    Asked by Charly.

    • Answer Thank you for your question! Sony OTC hearing aids do not have CROS/BiCROS capability. The Sony OTC hearing aids are designed for individuals with perceived mild to moderate hearing loss. Erin

      Answered by SonyListens

  • QuestionDo I need an app for the hearing aids to work? Are there any where an app isn't needed. These will be for my dad and he needs OTC simple hearing aids.

    Asked by Anonymous.

    • Answer Hello! There are 2 models of Sony OTC hearing aids, the CRE-C10 and the CRE-E10. Both models utilize the Sony Hearing Control App to set-up the hearing aids and customize afterward. Once the hearing aids are set-up using the app, someone like your dad could just put them in and go. The app would only be needed for the initial set-up and any potential adjustments later. Regards, Erin

      Answered by SonyListens

  • QuestionWill the noise reducing feature propped your ears from sudden loud noises? Say on a construction site, or on a hunting trip?

    Asked by Bod.

    • Answer Thanks Bod for your great question! Sony OTC hearing aids have an active noise management system which helps to optimize sound in a variety of listening environments. This is not the same as active noise cancellation (ANC). Sony OTC hearing aids do NOT offer hearing protection. If you will be exposed to loud and potentially dangerous noise, it is strongly encouraged to remove your hearing aids and use hearing protection devices that are adequately rated to reduce the amount of noise in the environment. Regards, Erin

      Answered by SonyListens

  • QuestionWhat is the range of the hearing ( for loss) in these hearing aids?

    Asked by Ealing.

    • Answer These are made for moderate hearing loss only.

      Answered by Samzy

  • QuestionWhat is the warranty or trial period for Sony hearing aids

    Asked by Rich.

    • Answer Hi Rich, Great question! The return period will vary based on the vendor you purchase from. BestBuy typically has a 60 day return period for hearing aids. Please check with the vendor where you plan on purchasing. The one-year warranty is for repair and handled through Sony. Erin

      Answered by SonyListens

  • QuestionHow long can I try these and return if they do not work out for me?

    Asked by Anonymous.

    • Answer Hi there, Thank you for your great question! Hearing aids purchased from Best Buy have a 60-day return policy for all customers.  Best regards, Romeo

      Answered by SonyListens

  • Questionwhat’s the return policy on this item?

    Asked by cooperludlow.

    • Answer Hi cooperludlow, Thank you for your great question! Hearing aids purchased from Best Buy have a 60-day return policy for all customers. Regards, Erin

      Answered by SonyListens

  • QuestionCan you receive cell calls thru them like other hearing aids?

    Asked by Mike.

    • Answer Great question, Mike! Sony CRE-C10 OTC hearing aids do not have Bluetooth and can't stream audio or phone calls. They use the Sony Hearing Control App and can be set-up on iOS devices with operating system 13 and higher and Android devices with operating system 10 and higher. Please note that Sony CRE-E10 OTC hearing aids do offer the ability to stream phone calls from Apple iOS devices. Erin

      Answered by SonyListens

  • QuestionI have lost one of my pair. Can I buy a replacement?

    Asked by Bob.

    • Answer Can you connect me with Bob? I lost one of my pair of hearing aids, too. (CRE-C10) Maybe he can use the one I have left or vice versa. Christine

      Answered by Anonymous

  • QuestionIs there a trial period for Sony hearing aids? Bose has a 60 day trial period for their hearing aids purchased thru Best Buy.

    Asked by Browncoat4401.

    • Answer 60 days

      Answered by MarvinS

Page 1, Showing 1-20 of 44 questions

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