Questions & Answers

Q: QuestionIs this camera compatible with Windows 10?

Asked 7 years ago by Doug.

• A:Answer Hi Doug, Yes. For the best experience, we recommend updating the firmware of the camera and installing Playmemories Home from this link: https://www.sony.com/electronics/support/action-cam-hdr-as-series/hdr-as50?operating-system=windows_10 Regards, Vincent

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this camera keep recording when charging by a Power Bank ?

Asked 7 years ago by Skywalker.

• A:Answer It did charge when we attached it to a Rav Power Bank (10,400 milli amp hours).

  Answered 7 years ago by ArsenalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have this on order, what suction cup for a windshield would work with this camera?

Asked 7 years ago by Hikerdude.

• A:Answer The suction cup mount is Suction Cup Mount for Action Cam model PF-VCTSC1.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan we use this to live stream a podcast and how do you pair it with external mics ran thru a mixer

Asked 7 years ago by Guardians.

• A:Answer The camera does have a live streaming mode but does not have a mic jack.

  Answered 7 years ago by pabeaverVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this camera includes charger or do is it charge?

Asked 7 years ago by karis.

• A:Answer Hi karis, This camcorder comes with a USB cable (charger). When charging, the camcorder needs to be connected to a booted computer using the supplied USB cable: http://helpguide.sony.net/cam/1640/v1/en/contents/TP0000912400.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow can you see what you are recording OR figure out what the camera is specifically pointed at? Is there a screen somewhere or you must pay 150.00 to get the live view thing?

Asked 7 years ago by Cautious.

• A:Answer Hi Cautious, To see the recording live without the Live View Remote, you may connect a smartphone via a Wi-Fi connection or use the live streaming feature of the camcorder. For your reference, check out the links below: http://helpguide.sony.net/cam/1640/v1/en/contents/TP0001109422.html http://helpguide.sony.net/cam/1640/v1/en/contents/TP0001109423.html http://helpguide.sony.net/cam/1640/v1/en/contents/TP0000912428.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this uses cassette recording

Asked 7 years ago by Wave.

• A:Answer No,,no cassette recording. Uses a micro SD card. And you are all set..

  Answered 7 years ago by TecunUmanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you easily attach a flash or microphone accessory to this camera?

Asked 7 years ago by Anonymous.

• A:Answer Hi there! No, this Action Camera does not support the use of an external flash and microphones. Thanks, -Mark

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have the capability to play back videos on a computer in slow motion?

Asked 7 years ago by Anonymous.

• A:Answer No, this will not play back in slow motion.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is recording time using a 32gb card? 64gb card?

Asked 7 years ago by Chuck.

• A:Answer We were using a 64 gb card, and we were 30% full after 2 hours and 40 minutes of record time. Based on that, I would assume 10 hours for a 10gb card. The camera will need to be recharged several times before you fill up a 64 gb card.

  Answered 7 years ago by ArsenalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow good is it in low light

Asked 7 years ago by Checo.

• A:Answer Hi Checo, this camera uses an advanced sensor which is very sensitive to light, making it an excellent choice for recording, regardless of the light level of the environment. You may check this link for more information on this unit: https://www.sony.com/electronics/actioncam/hdr-as50 Thanks, -Mark

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is the video quality in comparison with GoPro Hero4/5? I'll be honest. I've become very disappointed with GoPro. The last good one I had was the Hero2. I hope this takes better quality video than GoPro Hero5. The Hero5 is garbage!

Asked 8 years ago by MikeBillingham.

• A:Answer I have never own a GoPro but as far as the quality on the Sony it take awesome pictures and the video is Crystal clear. You can’t go wrong with the Sony.

  Answered 8 years ago by Tlucc2Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this camera have a pause button?

Asked 8 years ago by MaxPower.

• A:Answer Yes, it does !

  Answered 7 years ago by TecunUmanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI do YouTube videos. Dose this camera work well with a Green Screen/Chroma Key given adequate lighting?

Asked 8 years ago by TylerJunky.

Q: QuestionCan I record and download MP4 files?

Asked 8 years ago by Skip.

• A:Answer Yes, it will record MP4.

  Answered 8 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this camera be connected to a computer's USB port and used as a webcam? If so, will the digital zoom feature still work?

Asked 8 years ago by MediaMinistry.

• A:Answer Hi MediaMinistry, It can be used as a webcam to share real-time via video-sharing websites such as Ustream by using a Wi-Fi router or smartphone that can tether the camera. However, the zoom cannot be operated with the camera during movie shooting, loop recording, live streaming, or time-lapse capture. Here is the link for more details: http://helpguide.sony.net/cam/1640/v1/en/contents/TP0000912345.html -Jerome

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this camera good for youtube?

Asked 8 years ago by Josh.

• A:Answer Indeed it is. Look it up on YouTube and se other users that use it specifically for their YOUTUBE account.

  Answered 8 years ago by Vstar69

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this cam have a white balance feature?

Asked 8 years ago by budsimple.

• A:Answer Hi budsimple, Yes, there is a white balance setting for adjusting the color balance to the recording environment. -Jerome

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello, I wanted to know if it comes with the complete accessories the open box (Open-Box Excellent $147,99). Thanks

Asked 8 years ago by asgbsas.

• A:Answer Yes

  Answered 8 years ago by Livery999Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)