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  • Front. Sony - HT-S400 2.1ch Soundbar with powerful wireless Subwoofer - Black.
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  • Buying Guide: Soundbars Overview video 2 minutes 41 seconds
  • HT-S400 Product Video video 0 minutes 46 seconds

Sony - HT-S400 2.1ch Soundbar with powerful wireless Subwoofer - Black

Model:
HTS400
SKU:
6498905
$299.99
Page Showing 21-40 of 105 questions
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  • Questionis there a way to add a single play compact CD player to this sound bar? I have gone thru the inputs but only TV and BT exist. I use BT but have a collection of old vintage CD's I would to play. Any suggestions would be much appreciated. Thanks!

    Asked by bob.

    • Answer Thank you for contacting Bob. The HT-S400 is streamlined for modern TVs, it doesn't have a traditional analog input. However, you can still enjoy your discs by connecting a Blu-ray player to your TV, which will pass the audio to the soundbar! We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionCan I use this in the UK where the Voltage is 240 volts?

    Asked by patrick.

    • Answer Hi Patrick, Thank you for your inquiry regarding the power requirements for the Sony HT-S400. The North American version of this unit is designed to operate strictly on 120V AC, 60 Hz. It does not support 240V power sources. Attempting to connect a 120V unit to a 240V outlet can cause immediate and permanent damage to the internal components of both the soundbar and the wireless subwoofer. Because power specifications vary significantly by region, we strongly recommend purchasing a unit that was manufactured specifically for the country or region where you intend to use it. This ensures that the internal power supply is compatible with the local electrical grid and that the unit operates safely and as intended. We hope you find this information helpful, and thanks for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionCan I connect the Soundbar to my TCL television using bluetooth? OR do I have to use the HDMI/Optic wire connection?

    Asked by Nico.

    • Answer Thank you for contacting Sony, Nico. Yes, you can absolutely connect your TCL TV to the HT-S400 Soundbar via Bluetooth for a wireless connection! Keep in mind that when using a standard Bluetooth connection for TV audio, you might occasionally experience audio delay (lag). To ensure the highest quality sound and features like using your TV remote to control the soundbar, we strongly suggest using the wired HDMI (ARC/eARC) connection. You can also use an Optical connection for high-quality audio, but it generally will not allow control with your TV remote. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionIs the HT-S400. Same as HT-SD40

    Asked by Joe.

    • Answer Yes

      Answered by LuisR

  • QuestionWhat is the low frequency?

    Asked by Dmoney.

    • Answer Hi Dmoney, Thank you for reaching out with your question. We can certainly help you with that! The low frequency on the HT-S400 is 44.3 Hz. For additional specifications of this product, please visit the following link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/specifications Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionIs this Soundbar compatible with the Samsung 6300 or 6350 series LED TV?

    Asked by NB.

    • Answer Hi NB, Thanks for your question! Yes, the Sony HT-S400 Soundbar is fully compatible with the Samsung 6300 or 6350 series LED TVs. The soundbar supports modern HDMI eARC connection, which we recommend checking if your TV supports it. However the soundbar can also be connected via the Optical Audio cable. Since the Samsung 6300 series TVs all include an Optical Audio Output, you are guaranteed to be able to connect and get great sound using that method, and the cable is included with the soundbar! We hope you find this information helpful. Thanks for considering Sony products! Regards, Dominick

      Answered by SonyListens

  • QuestionInstructions where to reconnect again

    Asked by Anonymous.

    • Answer Hi there! Thanks for reaching out about your HT-S400. We can certainly help you get those instructions for reconnecting the unit. Here is the link to the manual, which you can download since it's a PDF, where you'll find the detailed steps: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf If you continue to experience difficulties or require further assistance, we highly recommend contacting our dedicated support team directly. You can reach them through the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Thanks for selecting Sony. We hope this helps! Warm regards, Estefany

      Answered by SonyListens

  • QuestionCan I play music from my iPhone through the soundbar using Bluetooth without the TV being on?

    Asked by Jim.

    • Answer Yes, you can play bluetooth music without the tv on.

      Answered by KeithW

  • QuestionDoes the sound bar need a mount to be mounted on the wall?

    Asked by Terri.

    • Answer Hi Terri, Thank you for your question! The Sony HT-S400 does not require a separate wall mount bracket. The soundbar includes a "wall mount template", which is needed to mount it on the wall. For detailed, step-by-step instructions on how to do this, please refer to the "Mounting the Bar Speaker on a Wall" section of the operating instructions here: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf There, you'll find all the required items and the complete mounting procedure. Thanks for considering Sony! Best regards, Dominick

      Answered by SonyListens

  • QuestionDoes the optical cable work as well as the HDMI cable

    Asked by John.

    • Answer Hello John, Thank you for choosing Sony! We appreciate your question and are here to assist you. While both optical and HDMI cables can be used with the HT-S400 soundbar, they do not work the same. An HDMI cable is the best choice because it supports more advanced audio formats like Dolby Digital Plus and DTS-HD Master Audio, providing superior sound quality. It also includes the Audio Return Channel (ARC) feature, allowing audio to be sent from your TV to the soundbar with a single cable and enabling you to control the soundbar’s volume using your TV remote. On the other hand, an optical cable only transmits audio, supports fewer audio formats, and requires you to control the soundbar’s volume separately. For more details about the different connection options, please visit: https://www.sony-latin.com/en/electronics/support/articles/00007061. Using an HDMI cable simplifies your setup and gives you a better overall experience. Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this have to be wall mounted or can it sit on a stand?

    Asked by Kat.

    • Answer Hi Kat, The HT-S400 soundbar is designed to be versatile. It has a flat back and can be wall-mounted, and it also sits perfectly on a TV stand or media console. The choice is yours, depending on your preferred setup. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionI bought a new Sony K65S20M2S tv, connected the sound bar now the quality of sound is not good. I had another Sony tv connected to it, the quality of sound was great. It's connected wireless, the sound bar disables ths tv sound settings.

    Asked by ThomasD.

    • Answer Hello ThomasD, Thank you for considering Sony products. We apologize for the sound quality issues you're experiencing with your HTS400 when using a wireless connection. For the best possible sound, we recommend connecting your soundbar to the TV using an HDMI cable with the Audio Return Channel (ARC) feature. This often resolves sound quality issues. You can find more information on the proper connection and settings here: https://www.sony-latin.com/en/electronics/support/articles/00007061 If the issue continues after trying these steps, please contact our support team. They can walk you through some additional troubleshooting to get the sound working perfectly. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes this sound bar have a tuner for fm radio stations?

    Asked by Burg.

    • Answer Hi Burg, we appreciate your inquiry! We're here to help. The Sony HT-S400 soundbar does not have a built-in FM radio tuner. This soundbar is primarily designed to enhance your TV's audio with powerful sound, virtual surround and a wireless subwoofer. It offers excellent connectivity options like HDMI ARC and optical input for your TV and Bluetooth for streaming music from your mobile devices. If you're looking for a device with an FM radio, you'd find that feature on a dedicated stereo receiver, like our STR-DH190 model. For detailed specifications about the unit, please visit the following link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/specifications Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionDoes this require a PIN to connect to Bluetooth? Or can anyone within range find the device and connect?

    Asked by Zella.

    • Answer Hi Zella, we are pleased to assist you with your inquiry regarding the HT-S400 soundbar! When it comes to connecting via Bluetooth, the HT-S400 does not require a PIN code for the initial pairing process with most devices. Instead, it uses a standard Bluetooth pairing procedure: you'll put the soundbar into Bluetooth pairing mode. The Bluetooth indicator light will flash rapidly, indicating it's ready to be discovered. Then, you'll go to the Bluetooth settings on your phone, tablet, or TV and you'll see "HT-S400" appear in the list of available devices. You simply select it to connect. Once a device is paired, the HT-S400 will usually automatically connect to that last paired device when both are powered on and within range, making it very convenient for everyday use. However, if you want to connect a new device, you'll need to put the soundbar back into pairing mode. For detailed instructions about the pairing process, please check this link: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • Questionhow do I connect my soundbar to my pc?

    Asked by JulusR.

    • Answer Hello Chuck, Thank you for reaching out to Sony! We appreciate your question and are here to assist you. To connect your Sony HT-S400 soundbar to your computer, you have a few options: HDMI, optical cable, or Bluetooth, depending on the available connections on your PC. For detailed connection instructions, you can refer to the manual here: https://www.sony.com/electronics/support/res/manuals/5034/7831498f50f2674a02356156810c655a/50347731M.pdf. If you're unsure which connection type your computer supports or need real-time, step-by-step guidance, we recommend contacting a Sony technician. They can help you identify the right connection and walk you through the setup. You can reach them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht. Best regards, -Fred

      Answered by SonyListens

  • QuestionIs it compatible with Vizio

    Asked by Ladykay.

    • Answer Hi Ladykay! We are pleased to assist you with your inquiry regarding our soundbar. The HT-S400 soundbar is designed to be universally compatible with most televisions, including Vizio TVs, as long as your Vizio TV has one of the following audio output options: HDMI ARC or Optical Digital Audio Output. For additional specifications of the unit, please visit the following link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/specifications Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionDo I have to have a smart Tv to hook this up to? Also how many hdmi inputs does this have?

    Asked by Interestedbuyer3.

    • Answer Hi Interestedbuyer3, thank you for your questions! We're happy to help. Regarding your first question, you do not need a smart TV to hook up the HT-S400 soundbar. It can connect to any TV with an HDMI ARC port or an optical audio input. As for HDMI inputs, the HT-S400 has one HDMI output (ARC). This means it's designed to connect to your TV via a single HDMI cable using the Audio Return Channel (ARC) feature. It does not have additional HDMI inputs for connecting other devices directly to the soundbar itself. For additional specifications of the unit, please visit the following link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s400/specifications Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionIs this sound bar compatible with the LG G4 OLED TV

    Asked by Anonymous.

    • Answer Most definitely Easy to hook up

      Answered by LarryN

  • Questionwill this sound bar and subwoofer work with a Sony k65xr70 tv

    Asked by Dave.

    • Answer Hi Dave, Yes, the HT-S400 soundbar is compatible with the BRAVIA 7 TV. There are 3 ways to connect them: 1. HDMI ARC: Connect the HDMI cable to the HDMI ARC port on both the soundbar and the television for the best sound quality and compatibility. 2. Optical Cable: Use the optical cable connection as an alternative if HDMI ARC is not available or preferred. 3. Bluetooth: The HT-S400 also supports Bluetooth connectivity for wireless audio streaming from your BRAVIA TV. Thanks for choosing Sony! -Aldair

      Answered by SonyListens

  • QuestionI have two of the soundbar and subwoofer combos in two different rooms, but the subwoofer from the living room is connecting to the sound bar in the bedroom. How do I reconnect them so that they're only connected to the correct soundbar?

    Asked by AdaEff.

    Answer This Question
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