Questions & Answers

Name: Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black
Brand: Sony
SKU: 6201448
Price: 222.99 USD
Rating: 4.4 (2477 reviews)

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Model:: HTZ9F; |
SKU:: 6201448

User rating, 4.4 out of 5 stars with 2477 reviews.

Highly rated by customers for:

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QuestionDimensions of the sound bar? can the sound bar be attached to the bottom of the TV. Is the sound bar remote exclusively to for adjustments/settings? Will I be able to use my Spectrum remote for everything except when I want changes to the sound bar?
Asked 6 years ago by Moose.
- Answer The dimensions are 2.5 inches (H) x 39.4 inches (W) x 3.9 inches (D).
  Answered 6 years ago by CommunityAnswer
  Answer this question
QuestionCan the sound bar be attached to the bottom of the TV? Can I use my Apple ear buds to listen to the sound with normal sound off or very low?
Asked 6 years ago by Moose.
- Answer Yes the sound bar can be attached to the bottom of the TV. I have not yet figured out the Bluetooth feature - I just discovered it last night.
  Answered 6 years ago by BarbsKid
  Answer this question
QuestionIs the remoted used only to make adjustment\settings. Do I need it every time I put the TV on? Will the spectrum remote be the only remotes I need? Except for using the sound bar remote for sound adjustments?
Asked 6 years ago by Moose.
- Answer The way we have the soundbar set up it comes on automatically when you turn on the TV. We only use the soundbar remote to change the volume.
  Answered 6 years ago by RUROne
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QuestionI try to hook up my Sony 65 inch to the Sony 3.1 sound bar . Im not getting any sound at all. The subwoofer light blink a couple time green light than turn red. please help
Asked 6 years ago by Anonymous.
- Answer Hi there, I understand that your HTZ9F is having issues with sound. Please try following the steps on the link below: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00023449 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Best Time to Call: Sincerely, Earl Sony Social Support
  Answered 6 years ago by SonyListens
  Answer this question
QuestionIs the sound bar designed for certain TV manufacturers. I have a TCL television.
Asked 6 years ago by Mark.
- Answer Hi, Mark! No, it is not. This will work with any TV manufacturers as long as the TV supports an optical or HDMI arc connection. -Sam
  Answered 6 years ago by SonyListens
  Answer this question
QuestionHave any of you used this sound bar with a tv OTHER THAN a Sony? If so, any issues with hookup, sound quality etc? It sounds like the ideal setup is for Sony TVs (makes sense) but I have a diff brand higher end tv.
Asked 6 years ago by Ratchet.
- Answer I have mine hooked up to a new Sony Bravia. I also bought the rear speakers for this sound bar. This sound system is great and very easy to use. The Bluetooth portion is fantastic and connects easily with all of our products. Hook this up using an HDMI cable to the ARC HDMI port on your TV. I do not see you having any problems hooking this up to any other brand of TV.
  Answered 6 years ago by JAM1E
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QuestionSir i have connected my ht z9f to my tv with hdmi arc.When i press display button on my audio device remote its show dolby atmos/dd+ on soundbar display.how can i get dolby atmos true hd without earc.i have only arc.is it possible on apple TV 4k tv
Asked 6 years ago by Harpreet.
- Answer Plug the Apple TV directly into one of the HDMI in ports on the soundbar
  Answered 6 years ago by Anonymous
  Answer this question
QuestionSir my ht z9f support only dd+ through my sony 4k tv arc.when i press display button its show dolby atmos / dd+ on soundbar display.is there any possibility to play dolby true hd?
Asked 6 years ago by Harpreet.
- Answer It works with my eARC. Don’t know about plain ARC.
  Answered 3 years ago by GregM
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QuestionCan I have 2 subwoofers, by adding a second one
Asked 6 years ago by Anonymous.
- Answer Hi! Unfortunately, only one subwoofer can be connected to the main unit. ~Ralph
  Answered 6 years ago by SonyListens
  Answer this question
QuestionI was wondering with Alexa echo connected to the Sony soundbar would I be able to stream with other echo devices and play together multi room setup.
Asked 6 years ago by Wes.
- Answer The manual says yes, but I have not yet tried that.
  Answered 3 years ago by GregM
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QuestionWill the LG magic remote on my OLED C9 control power on/off and volume on a Sony z9F soundbar? Even when connected via HDMI arc so that Dolby Atmos and other hi res audio formats are supported? Or are there compatibility issues and only optic cable works?
Asked 6 years ago by Rmgren.
- Answer It depends on the remote and the brand. You will have to experiment with it and see if it is compatible.
  Answered 6 years ago by gp0821
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QuestionMy surround sound Sony htz-9f speaker has muting flashing on screen and won’t play cable tv sound, what does this mean
Asked 6 years ago by Eby.
- Answer That means the soundbar is on but your using your tv speakers instead which automatically displays Muting on soundbar. Need to change sound settings on tv.
  Answered 5 years ago by Sonyoled56
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QuestionI just purchased this soundbar and I'm wondering what the version of the HDMI cable that comes with it is? All detailed specifics about the cable would be appreciated.
Asked 6 years ago by SonyBuyer.
- Answer Just a basic hdmi cord but it works fine when in arc at least
  Answered 4 years ago by Lanntonio
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QuestionDoes this sound bar have a 4K on-screen display to the TV via ARC? What I mean is does it display the input and sound volume level on the TV while watching 4k sources.
Asked 6 years ago by jtrippe77.
- Answer Yes.
  Answered 6 years ago by jeffd
  Answer this question
QuestionCan the subwoofer be set up on the opposite wall from the tv or should it be on the same wall as the sound bar & tv? Since it is wireless, I assume the only connection need to be a power source.
Asked 6 years ago by Ronda1.
- Answer It is best when placed near the soundbar. The sub for this set-up actually delivers some of mids, so if you place the sub anywhere but facing towards you it will reduce overall sound quality.
  Answered 6 years ago by Pete
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QuestionRear speakers are connected and linked No sound comes from rear speakers Using a Sony blue ray system playing a movie. They work when the TV is playing but not from blue ray player. I tried to connect directlyto sound bar and then to tv HT-Z9F sound
Asked 6 years ago by Grod.
- Answer Hi Grod, We regret to hear that you're having issues with this Sound bar. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00024901 Regards, Zac Sony Social Support
  Answered 6 years ago by SonyListens
  Answer this question
QuestionI had a JBL SB with a Roku connected via HDMI to the SB and I could control the SB volume directly from my Roku remote (TV speakers were automatically muted). Can’t figure out how to do it with this SB, any ideas? It’s the same TV, Toshiba with HDMI ARC.
Asked 6 years ago by Alvaro.
- Answer There is a specific connection on the back of the TV that allows you to do it. The TV and SB both have directions how to do it. They are not very clear though.
  Answered 6 years ago by MyView
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QuestionQuick question can I add one more subwoofer to my Sony HT-Z9F?
Asked 6 years ago by Hittsman.
- Answer No.
  Answered 6 years ago by jeffd
  Answer this question
QuestionCan you play two systems simultaneously from phone via spotify connect or wifi?
Asked 6 years ago by nmpharmdr1357.
- Answer No.
  Answered 6 years ago by jeffd
  Answer this question
QuestionI have a Sony XBR-930E and would like to leave cable box, PlayStation Pro and XBOX1-X connected directly to the tv inputs, with ARC from the soundbar connected to Arc on the tv. Just trying to keep it clean at the soundbar. Would this work?
Asked 6 years ago by MrJack.
- Answer It should. I've done similar with Chromecast Ultra and a Playstation 4.
  Answered 6 years ago by jeffd
  Answer this question

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Questions & Answers

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Q: QuestionDimensions of the sound bar? can the sound bar be attached to the bottom of the TV. Is the sound bar remote exclusively to for adjustments/settings? Will I be able to use my Spectrum remote for everything except when I want changes to the sound bar?

Q: QuestionCan the sound bar be attached to the bottom of the TV? Can I use my Apple ear buds to listen to the sound with normal sound off or very low?

Q: QuestionIs the remoted used only to make adjustment\settings. Do I need it every time I put the TV on? Will the spectrum remote be the only remotes I need? Except for using the sound bar remote for sound adjustments?

Q: QuestionI try to hook up my Sony 65 inch to the Sony 3.1 sound bar . Im not getting any sound at all. The subwoofer light blink a couple time green light than turn red. please help

Q: QuestionIs the sound bar designed for certain TV manufacturers. I have a TCL television.

Q: QuestionHave any of you used this sound bar with a tv OTHER THAN a Sony? If so, any issues with hookup, sound quality etc? It sounds like the ideal setup is for Sony TVs (makes sense) but I have a diff brand higher end tv.

Q: QuestionSir i have connected my ht z9f to my tv with hdmi arc.When i press display button on my audio device remote its show dolby atmos/dd+ on soundbar display.how can i get dolby atmos true hd without earc.i have only arc.is it possible on apple TV 4k tv

Q: QuestionSir my ht z9f support only dd+ through my sony 4k tv arc.when i press display button its show dolby atmos / dd+ on soundbar display.is there any possibility to play dolby true hd?

Q: QuestionCan I have 2 subwoofers, by adding a second one

Q: QuestionI was wondering with Alexa echo connected to the Sony soundbar would I be able to stream with other echo devices and play together multi room setup.

Q: QuestionWill the LG magic remote on my OLED C9 control power on/off and volume on a Sony z9F soundbar? Even when connected via HDMI arc so that Dolby Atmos and other hi res audio formats are supported? Or are there compatibility issues and only optic cable works?

Q: QuestionMy surround sound Sony htz-9f speaker has muting flashing on screen and won’t play cable tv sound, what does this mean

Q: QuestionI just purchased this soundbar and I'm wondering what the version of the HDMI cable that comes with it is? All detailed specifics about the cable would be appreciated.

Q: QuestionDoes this sound bar have a 4K on-screen display to the TV via ARC? What I mean is does it display the input and sound volume level on the TV while watching 4k sources.

Q: QuestionCan the subwoofer be set up on the opposite wall from the tv or should it be on the same wall as the sound bar & tv? Since it is wireless, I assume the only connection need to be a power source.

Q: QuestionRear speakers are connected and linked No sound comes from rear speakers Using a Sony blue ray system playing a movie. They work when the TV is playing but not from blue ray player. I tried to connect directlyto sound bar and then to tv HT-Z9F sound

Q: QuestionI had a JBL SB with a Roku connected via HDMI to the SB and I could control the SB volume directly from my Roku remote (TV speakers were automatically muted). Can’t figure out how to do it with this SB, any ideas? It’s the same TV, Toshiba with HDMI ARC.

Q: QuestionQuick question can I add one more subwoofer to my Sony HT-Z9F?

Q: QuestionCan you play two systems simultaneously from phone via spotify connect or wifi?

Q: QuestionI have a Sony XBR-930E and would like to leave cable box, PlayStation Pro and XBOX1-X connected directly to the tv inputs, with ARC from the soundbar connected to Arc on the tv. Just trying to keep it clean at the soundbar. Would this work?

QuestionDimensions of the sound bar? can the sound bar be attached to the bottom of the TV. Is the sound bar remote exclusively to for adjustments/settings? Will I be able to use my Spectrum remote for everything except when I want changes to the sound bar?

QuestionCan the sound bar be attached to the bottom of the TV? Can I use my Apple ear buds to listen to the sound with normal sound off or very low?

QuestionIs the remoted used only to make adjustment\settings. Do I need it every time I put the TV on? Will the spectrum remote be the only remotes I need? Except for using the sound bar remote for sound adjustments?

QuestionI try to hook up my Sony 65 inch to the Sony 3.1 sound bar . Im not getting any sound at all. The subwoofer light blink a couple time green light than turn red. please help

QuestionIs the sound bar designed for certain TV manufacturers. I have a TCL television.

QuestionHave any of you used this sound bar with a tv OTHER THAN a Sony? If so, any issues with hookup, sound quality etc? It sounds like the ideal setup is for Sony TVs (makes sense) but I have a diff brand higher end tv.

QuestionSir i have connected my ht z9f to my tv with hdmi arc.When i press display button on my audio device remote its show dolby atmos/dd+ on soundbar display.how can i get dolby atmos true hd without earc.i have only arc.is it possible on apple TV 4k tv

QuestionSir my ht z9f support only dd+ through my sony 4k tv arc.when i press display button its show dolby atmos / dd+ on soundbar display.is there any possibility to play dolby true hd?

QuestionCan I have 2 subwoofers, by adding a second one

QuestionI was wondering with Alexa echo connected to the Sony soundbar would I be able to stream with other echo devices and play together multi room setup.

QuestionWill the LG magic remote on my OLED C9 control power on/off and volume on a Sony z9F soundbar? Even when connected via HDMI arc so that Dolby Atmos and other hi res audio formats are supported? Or are there compatibility issues and only optic cable works?

QuestionMy surround sound Sony htz-9f speaker has muting flashing on screen and won’t play cable tv sound, what does this mean

QuestionI just purchased this soundbar and I'm wondering what the version of the HDMI cable that comes with it is? All detailed specifics about the cable would be appreciated.

QuestionDoes this sound bar have a 4K on-screen display to the TV via ARC? What I mean is does it display the input and sound volume level on the TV while watching 4k sources.

QuestionCan the subwoofer be set up on the opposite wall from the tv or should it be on the same wall as the sound bar & tv? Since it is wireless, I assume the only connection need to be a power source.

QuestionRear speakers are connected and linked No sound comes from rear speakers Using a Sony blue ray system playing a movie. They work when the TV is playing but not from blue ray player. I tried to connect directlyto sound bar and then to tv HT-Z9F sound

QuestionI had a JBL SB with a Roku connected via HDMI to the SB and I could control the SB volume directly from my Roku remote (TV speakers were automatically muted). Can’t figure out how to do it with this SB, any ideas? It’s the same TV, Toshiba with HDMI ARC.

QuestionQuick question can I add one more subwoofer to my Sony HT-Z9F?

QuestionCan you play two systems simultaneously from phone via spotify connect or wifi?

QuestionI have a Sony XBR-930E and would like to leave cable box, PlayStation Pro and XBOX1-X connected directly to the tv inputs, with ARC from the soundbar connected to Arc on the tv. Just trying to keep it clean at the soundbar. Would this work?