A:Answer Hi NYCJim57, thanks for choosing and purchasing our INZONE H9 wireless noise cancelling gaming headset. We understand your concern regarding the firmware update of your Sony unit. As of the moment, we don't have information about an upcoming update for this model. You can visit our Support site and check the Downloads tab from time to time for any updates that will be available in the future.
Should you need further assistance, please visit the Sony support site. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision.
Thanks for choosing Sony. ~Earl
