Questions & Answers

Q: QuestionIs the headset compatible with other gaming consoles besides PlayStation?

• A:Answer The provided information only states that the headset is compatible with Playstation.

Q: QuestionWhat is the battery life of the headset?

• A:Answer The battery life of the headset is 32 hours.

Q: QuestionWhat type of charging cable is included with the headset?

• A:Answer The INZONE H9 Wireless Noise Canceling Gaming Headset includes a charging cable.

Q: QuestionIs the headset compatible with a PC?

• A:Answer The INZONE H9 Wireless Noise Canceling Gaming Headset is compatible with Playstation.

Q: QuestionDumb question but does this sony headset connect to xbox series x as well or only PS5 exclusive?

Asked 3 years ago by MadMaxx.

• A:Answer It seems like Sony limited connectivity as much as possible so no. With only 19db of noise cancelling they are about as good as a pair of Sony xb910n's which are around $130

  Answered 3 years ago by d0x360

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHow effective is the Noise cancelling (ANC) compared to WH-1000XM4?

Asked 3 years ago by Tanner.

• A:Answer Not as good and 10db less noise cancelling ability vs xm5's and 12 less than xm4's. People seem to think they are just xm4's or 5's with some visual changes and a mic but they aren't. I wasted $300 to find out because I bought a pair of these and a pair of xm5's to replace my xm4's then took these and the xm4's apart. Different radios aside (needed for ps5 USB dongle) they have different model number chips in the noise cancelling system and looking through Sony's parts guide showed that they were just a size shrink but had different specs and compatibility between devices. The microphones for ANC were also from lower end models than xm4's showing more in common with the xb910n Then I did actually testing and they had worse noise cancelling than even xm3's so I believe they are based on the xb910n headphones internally as they have the same ANC profile and speaker + bass tube layout.

  Answered 3 years ago by d0x360

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs the microphone detachable?

Asked 3 years ago by gua0.

• A:Answer No the mic is not detachable

  Answered 3 years ago by MatthewSVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan you connect a phone or multiple devices

Asked 2 years ago by Ed.

• A:Answer I can connect my ps5 and my phone at the same time

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs the mic itself noise canceling? Would it be effective enough for call center work?

Asked 3 years ago by Anonymous.

• A:Answer The mic itself is not “noise cancelling”. However, I use these for work as well. I myself work in a call center based job and they sound great with no issues. When speaking to customers the mic is clear and the audio is as well.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDo these have sidetone?

Asked 4 months ago by oopface.

• A:Answer Hello oopface, Thank you for considering Sony products! We appreciate your inquiry and are pleased to assist you. Yes, the Sony WH-G900N headphones feature Sidetone functionality. This feature makes it easier to talk while wearing the headphones by allowing the microphone to pick up your voice and play it back naturally, so you can hear yourself clearly during calls. For more detailed information about the Sidetone feature and other capabilities of the WH-G900N, please visit: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html?search=side Best regards, -Fred

  Answered 4 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you connect them to your ps5?

Asked 4 months ago by JJ67.

• A:Answer Comes with a wireless bung you just plug into your system. Very easy to pair. Will do it automatically.

  Answered 4 months ago by AmazingVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long does it take to charge?

Asked 5 months ago by Cappers.

• A:Answer Few hours

  Answered 4 months ago by KdisforcodEVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with the PlayStation portal.

Asked 11 months ago by SammieMae.

• A:Answer Sí perfectamente

  Answered 8 months ago by KarlaR

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the headsets compatible with Dell Laptops?

Asked 1 year ago by Anonymous.

• A:Answer Should be! As long as you have the usb receiver plugged in

  Answered 1 year ago by JoshS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen do you expect the next H9 update, seems like I've been waiting since I bought mine like almost 8 to 9 moths ago.

Asked 2 years ago by NYCJim57.

• A:Answer Hi NYCJim57, thanks for choosing and purchasing our INZONE H9 wireless noise cancelling gaming headset. We understand your concern regarding the firmware update of your Sony unit. As of the moment, we don't have information about an upcoming update for this model. You can visit our Support site and check the Downloads tab from time to time for any updates that will be available in the future. Should you need further assistance, please visit the Sony support site. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for choosing Sony. ~Earl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of active noise canceling do these have? Feed-forward? Feed-back? Hybrid? Adaptive?

Asked 3 years ago by Christine.

• A:Answer Adaptive I believe

  Answered 1 year ago by JoshSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill the mic ever get a software update? These seem perfect except for the mic.

Asked 3 years ago by Irene.

• A:Answer The Mic on this headphones works great, in fact I think it is excellent. However, I am sure Sony will be making more improvements as time goes by.

  Answered 3 years ago by Frank123Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use it for mobile gameplay? Like I want to use this headset for specifically Pubg Mobile. Would they be good to play with?

Asked 3 years ago by HarrytheWizard.

• A:Answer You can connect it via Bluetooth but idk if you will be able to talk with people

  Answered 1 year ago by BenjaminWVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo these headphones work on a PC?

Asked 3 years ago by Allaroundgamer.

• A:Answer Yes

  Answered 4 months ago by AmazingVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)