Questions & Answers

1-10 of 143 Questions
  • Question
    I preordered this and it was canceled!!!!! Thanks for nothing?   (3 Answers)

    By Disappointed September 12, 2016.

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    • Best 
      Answer

      Same here. The email I got says, "Unfortunately, the Platinum Headset shown with the PS4 is not currently available for sale. As a result, we have cancelled the order." Why did they cancel it if I'm willing to wait!!!!!!!

      By WillingToWait September 12, 2016.

    • Question
      Are you sure this bundle come with platinum wireless headset?   (7 Answers)

      By Saiko September 10, 2016.

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      • Best 
        Answer

        It says it does so I am ordering it, but if it doesn't I will return it

        By DaaWizard September 10, 2016.

      • Question
        Do all Ps 4's work with the virtual reality headset?   (2 Answers)

        By grandmaj November 24, 2016.

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          Answer

          Yes, I have both the original version and this version of the console and both work with my Playstation VR headset.

          By SRMan51 November 26, 2016.

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          • My Best Buy® Elite Member
      • Question
        Has anybody else had their pre-order cancelled because of a headset not being available? What did you do to resolve it? Is doing another pre-order the only option, and will it still come with a headset then?   (3 Answers)

        By SS September 12, 2016.

        Answers
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          Answer

          I pre-ordered the new PS4 slim uncharted 4 bundle just moments after it was listed in the BB website. Couple of days later, i was excited to see the wireless headset being added to the bundle. I called the BB customer care right away and I was assured the bundle just as listed. The recent developments here took me to my nearest BB store, where they refused to even acknowledge any such bundle being listed. My pre-order still hold good but without the wireless headset! I guess the snapshot of the listing attached will help BB guys refresh their memory!

          By Arav September 13, 2016.

        • Question
          If I have an old HDTV with 720p, will that be compatible with this device?   (5 Answers)

          By RAD September 9, 2016.

          Answers
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            Answer

            Yes it is compatible with 720p and 1080p HDTVs.

            By Answer September 9, 2016.

          • Question
            CAN IT BE PLAYED ON SINGLE PLAYER WITHOUT INTERNET HOOKED UP?   (3 Answers)

            By JOEY October 2, 2016.

            Answers
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              Answer

              Depends on game but so far yes on all I've played

              By Rs4950 November 13, 2016.

            • Question
              How big is the hard drive for this PS4 Slim?   (5 Answers)

              By LarryLarfleeze September 9, 2016.

              Answers
            • Question
              Will the graphics of the ps4 or Ps4 slim look worse than Ps4 Pro on a 1080p screen?   (3 Answers)

              By Nro September 10, 2016.

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              • Best 
                Answer

                Most likely they will be almost exactly the same. There might be a frame or two difference but pretty much 1080p is 1080p no matter what tv/monitor that your using. The only difference is the upscaled 4K on the ps4. But if your not going to use a 4k monitor/tv or stream 4K i wouldnt even bother with the ps4 pro. Not worth the extra $100 bucks in my opinion. Yes technically the drive might be a little faster, and the graphics is more powerful...but only if you plan on using any 4K stuff. Otherwise itll be the same as the 1080p slim ps4.

                By kirby9099 October 19, 2016.

              • Question
                What firmware version comes pre-installed on the slim bundle?   (2 Answers)

                By TheGR8 February 27, 2017.

                Answers
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                  Answer

                  The firmware version will be dependent on when the PS4 slim was manufactured.

                  By CommunityAnswer February 27, 2017.

                • Question
                  Does this particular bundle also come included with ratchet and clank. and the last of us?   (2 Answers)

                  By BundleQuestion November 24, 2016.

                  Answers
                  • Best 
                    Answer

                    It said it did and if it doesn't that's false advertisement. It has to come!

                    By Tricia November 26, 2016.

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