A:AnswerI wouldn't hold my breath. From my experience they were scheduled to replace a receiver on a system they designed and after making an appointment with the Geek Squad and taking the day off work to meet with them for them to not show up or call was frustrating. When I finally reached someone in Customer Service to be told that I did indeed have an appointment but they forgot to convey that to the actual people doing the work we made another appointment. Again, I took the day off work and they never showed up. I made several phone calls and asked to speak to management and was told they would call me back. Instead a gentleman with very broken English called and wanted to walk me through installing a program onto my personal computer (a program which cost me $$) and when he repeatedly was unable to explain why and got very impatient with me I hung up and gave up.
To add insult to injury; this all happened in September 2020 and they charged my credit card for a job they never did in January of 2021. The nerve!
A:AnswerThe price was the same as them setting up my tv. Which I don’t think that’s right that you pay for both and that you have to pay for them to take your old tv.
A:AnswerI’m sure they would but you’ll probably have to pay. Did you get the extended warranty? Ask them but most likely it’s not going to be free. I don’t think any company does anything free now a days.
A:AnswerPrices vary but they have a pkg that’s good for 12 mths covers everything in your house or new you buy there or anywhere. Most fees are greatly discounted with pkg some are even free with pkg. plus you get tons of extra bonuses with it. I highly recommend going that direction. If you go to Best Buy website you can pull up info on it plus pricing for all detailed services.
A:AnswerHey there, Pat. Thanks for your awesome question! As long as you can let us know before the appointment, we won't charge you anything. We completely understand as this can happen. You can inform us by either connecting with your local Best Buy store or calling us at 800-GEEK-SQUAD or (800-433-5778).
A:AnswerHi Sherry. Thank you for your questions! If you purchase the Premium TV Mounting (TV Connect and Mounting) service, this does not include the sound bar installation and needs an add on service for the audio setup. I hope this helps out! We'd like to check on this and make sure with you when you have a chance. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHey there, Wayne. Thanks for your question! We should be able to take care of this for you. We'd like to know a little more of the installation so we can help out. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thank you for your question! It varies slightly on the size of the TVs and if we're setting these up alongside other devices like Blu-Ray players, gaming consoles, etc. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Jay. Thank you for your question and sorry for the slow response. You would be supplying the wire and parts for this. I hope this helps out. Please let us know if you need anything else.
A:AnswerHi Mike. Thank you for your awesome question! We can absolutely help set up your speakers. We are experienced with B&O speakers, for sure. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
