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Questions & Answers

Page Showing 1-20 of 24 questions
  • Questionwhat are the dimensions of the 43 inch TV?

    Asked by Jack.

    • Answer The dimensions of the product are as follows: 39” W x 23.2” H x 3.75” D.

      Answered by CommunityAnswer

  • QuestionHow many nits of light does this TV produce?

    Asked by Brian.

    • Answer The Veranda Series TVs are made for installation outside in a shaded environment, so while they are about 30% brighter than most indoor TVs, they are not as bright as our Signature Series TVs made for partial sun installations at 700 NITS or our full sun televisions, our Pro Series. All of our TVs are designed to be safe in all weather conditions, and we recommend purchasing the unit that is the best for your particular installation. If you have more questions, feel free to reach out to us at customerservice@sunbritetv.com or 866.357.8688. Thank you!

      Answered by SunBriteTV Cares Team

  • QuestionWhat does the warranty cover ? How long is the period of warranty for? What is the expected life time for this outdoor TV Is a mounting bracket included ?

    Asked by Don.

    • Answer Hi Don, Thanks for your questions about SunBriteTV. Here are some answers: (Q) What does the warranty cover? (A) Here are links to copies of the SunBriteTV warranty: https://www.sunbritetv.com/support/warranties-and-terms/limited-warranty (Q) How long is the period of warranty for? (A) 1-year for Veranda series (Q) Is mounting bracket included? (A) No, since our customers mount their TVs in many different ways (table stand / wall mount / ceiling mount, etc.) we sell the display as a stand-alone and offer a wide variety of weatherproof mounting options and accessories at optional extras. If you have more questions, please contact us at 866.357.8688 or CustomerService@SunBriteTV.com Thank you!

      Answered by SunBriteTV Cares Team

  • QuestionDoes the TV have to be mounted or does it come with a traditional stand?

    Asked by cards.

    • Answer Thanks for your interest in mounting options for your SunBriteTV 43" Veranda weatherproof TV (SB-4374UHD-BL) for permanent installation in fully shaded areas. Since most folks that purchase an outdoor TV end up wall mounting it, we did not want our customers to incur the additional cost of a heavy duty outdoor-rated stand that might end up in the trash! We recommend SunBriteTV branded mounts as they are weatherproof, with features like rust-proof stainless steel hardware and heavy-duty weatherproof coatings. Several types of SunBriteTV outdoor mounts are available - All with lifetime warranties: Tilt or Full-motion (articulating) wall mounts are the most popular, but we also offer table top stands (similar to indoor TV bases, but made of heavy-gauge metal that can be screwed into sturdy wood or other materials. We also offer ceiling mounts, and deck poles, which is a heavy-duty free-standing option when paired with compatible mounts. For specific install applications, we'd recommend you consult a qualified A/V installation professional. Also, feel free to give us a call at 866-357-8677 or email us at CustomerService@SunBriteTV.com - we'd be happy to walk you through our mounting options. Thanks again for your interest in SunBriteTV. Happy outdoor living!

      Answered by SunBriteTV Cares Team

  • QuestionCan this television be used outdoors on a patio? I am wondering why this price is so much lower than the others listed as outdoor tvs.

    Asked by Outdoortv.

    • Answer Thank you for asking! Yes, the SunBriteTV Veranda Series TV will still be fine completely exposed to rain and snow. However, if you’ll be watching TV in partial or full sun, you’ll want to consider our Signature or Pro series models. All SunBriteTVs are fully weatherproof, and meant to be permanently installed outdoors. Their powder-coated aluminum exteriors and weatherproof seals protect internal components from rain, snow, dust, insects, and contaminants. Veranda Series models are 4K UHD and designed for use in fully shaded areas. They are up to 30% brighter than typical indoor TVs. Signature Series models are also 4K UHD and designed for use in partial sun applications. They are up to 3 times brighter than typical indoor TVs. Pro Series have both 4K and 1080P models and designed for use in full sun and active applications. They are up to 3 times brighter than typical indoor TVs and are more resistant to high temperatures. They also have a protective glass shield over the screen to help protect it from impact. The brighter screens needed for partial sun (Signature Series) and full sun (Pro Series) applications are more expensive to produce, which translates into higher product cost and price. You’ll definitely want to select the appropriate product for your application. If you have any other questions, please contact us at customerservice@sunbritetv.com or 866.357.8688. Thank you!

      Answered by SunBriteTV Cares Team

  • QuestionI noticed this tv is not Bluetooth enabled. However, it can connect to bluetooth capable devices. Would you mind expanding on how this works. I am looking to purchase outdoor bluetooth speakers. How do the devices connect if one isn't blue tooth enabled?

    Asked by Joe.

    • Answer I purchased a wireless Bluetooth transmitter the salesman recommended and it paired with my Bluetooth speakers easily and it the cost was in the $30 renge

      Answered by Scott

  • QuestionJust got the 43 inch Signature tv from Best Buy and the site says that the dust cover is included. When I opened the box, the dust cover was not included. Does the Best Buy purchase include the cover or should I order it?

    Asked by TravelagentRaph.

    • Answer Thank you for letting us know of the issue! The dust cover is not included in the box on any SunBriteTV models. Please contact us at customerservice@sunbritetv.com for assistance with this issue.

      Answered by SunBriteTV Cares Team

  • QuestionWe are building a patio - with full roof and with dome/white skylights (not clear) to allow for light without direct sun - ever. Is this considered "Shade" or do I need to consider the TV placement as partial sun?

    Asked by KpkTexas.

    • Answer Hi there. Great question. If you have high/intense ambient light (which could result from a white skylight with a certain amount of sun exposure and the right viewing angle), you may me happier with our Signature Series Outdoor TV. The Signature series costs a bit more, but it also has a higher-brightness screen and also has TruVision anti-glare technology. Both enhance picture quality in high/extreme ambient light areas. However, the Veranda series is about 30% brighter than typical indoor TVs. You may want to view a display model at a local Magnolia. This is really one of those situations where a consultation with a profession audio visual installer/integrator may be a benefit. Hope this is helpful! Happy outdoor living!

      Answered by SunBriteTV Cares Team

  • QuestionCan this play movies like ago files off USB?

    Asked by USB.

    • Answer Yes, it can play a wide variety of file formats from inserted USB drive. Enjoy!

      Answered by SunBriteTV Cares Team

  • QuestionDo your TV's have android capability ?

    Asked by Joe.

    • Answer No, this item is not Android compatible.

      Answered by CommunityAnswer

  • QuestionHow long is the power cord

    Asked by Bryan.

    • Answer Hi there. The power cord is 8 feet long. Thanks!

      Answered by SunBriteTV Cares Team

  • QuestionCan this TV run continuously, 24 hours a day? Please email me

    Asked by Daryl.

    • Answer Hi there. For that sort of duty, we recommend our Signature or Pro series products. They have commercial-grade panels, whereas the Veranda is designed primarily for residential use (not 24 hours per day). Thanks!

      Answered by SunBriteTV Cares Team

  • QuestionCan this TV be installed outside on a pole next to a hot tub, would be exposed to the elements in South Texas, would not be covered

    Asked by TEXASCB.

    • Answer Hi there. We'd recommend a consultation with a professional A/V installer/integrator to review the specific install location. Building codes and environmental conditions can vary substantially by install site. Generally speaking, SunBriteTVs should not be installed within 5 feet of a pool or spa due to building codes. However, SunBrite TVs are fine completely exposed to rain and snow. The Veranda series is for fully shaded applications. For partial or full sun, we recommend the SunBriteTV Signature or Pro Series. SunBriteTV also offers a full line of all weather outdoor mounts with lifetime warranties. They feature stainless-steel hardware and powder-coated exteriors. From the mounting requirements you describe, we'd recommend the SunBriteTV deck plantar pole model # SB-DP46XA along with a 43"-Veranda-compatible mount (SB-WM-T-M-BL tilt mount or SB-WM-ART1-M-BL full-motion mount)

      Answered by SunBriteTV Cares Team

  • QuestionIs this tv compatible with android tv boxes?

    Asked by MRBUBBLE.

    • Answer Hi there. Most Android TV boxes have an HDMI output. This SunBrite Veranda Series 4K Outdoor TV has an 4 HDMI inputs and supports many different resolutions and formats, so is compatible with most Android TV boxes. The TV supports the following resolutions: (4K UHD) 2160p, (Full HD) 1080p, 1080i, 720p, 720i, 480p, 480i. Hope this is helpful. Thanks!

      Answered by SunBriteTV Cares Team

  • QuestionI'm planning to permanently install the TV on a bare wall in my outside deck's screen room. Do I need to install an electrical source on that wall?

    Asked by John.

    • Answer Hi John, Thanks for your question. Electrical codes in different areas of the country vary widely so we cannot offer specific advice in this area. In general, especially if exposed to wet conditions, the SunBrite outdoor TV will require a grounded and GFCI protected power outlet with a weatherproof cover (commonly found at hardware stores and home improvement locations). We'd also recommend contacting a Best Buy In-Home Advisor (IHA) and/or qualified professional AV integrator/installer for guidance. An on-site consultation can help simplify and streamline the product selection and installation process - and many times it's offered at no cost to you! Happy outdoor living!

      Answered by SunBriteTV Cares Team

  • QuestionHow much does the TV weigh ? and does it mount to a regular wall mount ?

    Asked by Mike.

    • Answer Yes, this product weighs 30 pounds and is VESA wall mount standard 200 mm x 200 mm.

      Answered by CommunityAnswer

  • QuestionWould just a regular tv work for outdoors underneath a covered patio if no weather could reach the television and especially if you keep covered when not in use?

    Asked by Linda1973.

    • Answer Technically yes however moisture will eventually cause problems. You'll certainly want to take it down in winter (if you live in a cold climate). We tell our clients that using an outdoor tv is the right way to do it but at their cost, you could go through four regular tvs and break even...

      Answered by RandRTechnologiesInc

  • QuestionDoes this model have an hdmi out? Or just in?

    Asked by Thisguy.

    • Answer This SunBriteTV Veranda Series outdoor TV has 4 HDMI inputs but does not have HDMI outputs

      Answered by SunBriteTV Cares Team

  • QuestionI'm building an outdoor cabinet under my patio to enclose the Tv while not in use, can you give the exact dimensions, height, width and depth

    Asked by Anonymous.

    • Answer Hi there, The 3rd page of this .pdf spec sheet has detailed dimensions and drawing. Thought it might be more useful to you than just the straight dimensions. Thanks! TV dimensions are: 39” W x 23.2” H x 3.75” D (992mm W x 590mm H x 95mm D) Spec sheet download link: https://www.dropbox.com/sh/odrliyz4gi0bzu6/AACftN2pmcjesK5iGlPZem4ra/Spec%20Sheets/SB-4374UHD%20Veranda%2043in%204K%20Sales%20Spec.pdf?dl=0

      Answered by SunBriteTV Cares Team