Questions & Answers

Q: QuestionWhat is the viewing angle of the SwannBuddy Doorbell camera?

• A:Answer The SwannBuddy Doorbell has an ultra-wide 180° viewing angle.

Q: QuestionWhat is the maximum distance for color night vision with this security system?

• A:Answer This security system provides color night vision up to 32 feet.

Q: QuestionDoes this system require a subscription?

• A:Answer While a subscription is optional, it is not required.

Q: QuestionDoes this security system offer any smart home integration?

• A:Answer Yes, you can control the system hands-free using Hey Google or Alexa.

Q: QuestionDo you offer install on this product?

Asked 3 years ago by Chloe.

• A:Answer Hello Chloe, Thank you for reaching out to us with your question. No, Swann pioneered the category of Do-it-Yourself security and is proud of the work it has done to make local communities safer. Swann offers support 24 hours a day in the event you require further assistance. Swann also offers video tutorials on how to install the system. If you run across any trouble, please reach out to a member of our technical support team. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionWhere is this manufactured?

Asked 5 months ago by JFramps.

• A:Answer Hi JFramps. Swann's products are typically made either in China or Vietnam. The video doorbell & sensors in this kit were manufactured in China, the DVR kit could be either China or Vietnam depending on the time of manufacture. Hope that helps. -SD, Swann Team

  Answered 5 months ago by Swann

  
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Q: QuestionCan we use this system in Mexico?

Asked 1 year ago by Dino.

• A:Answer Hello Dino, yes it will work perfectly fine in Mexico. Hope this helps. LV - Swann Team

  Answered 1 year ago by Swann

  
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