Questions & Answers

Q: Questionwhen detecting motion can I set the camera to spotlight only and disable the flashing red/blue lights

Asked 5 years ago by home.

• A:Answer Hello, Thank you for your questions. Yes, the cameras spotlight and enforcer lights can be controlled separately. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: Questiondo you receive alerts on your phone when something triggers the camera

Asked 5 years ago by king.

• A:Answer Hello King, Thank you for reaching out to us with your question. Yes, once connected to the internet your recorder can push a notification to your mobile device using the Swann Security application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionDoes this system feature push notifications if motion sensors are triggered?

Asked 5 years ago by Jack.

• A:Answer Hello Jack, Thank you for reaching out to us with your question. Yes, once connected to the internet your recorder can push a notification to your mobile device using the Swann Security application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionDoes it record audio also

Asked 5 years ago by Casper.

• A:Answer Hello Casper, Thank you for reaching out to us with your question. No, the cameras included in this kit do not have audio features. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionI need to be able to easily share video with police and neighbors. I am asked to pull footage quite often in my location and my old system I could not download files to share.

Asked 5 years ago by fran.

• A:Answer Hello Fran, Thank you for reaching out to us with your question. Yes, footage can be downloaded using the Swann Security application or downloaded from the recorder to a thumb drive. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionCan you turn off the flashing lights and the siren. when zooming in do you loose a part of your 90 degree view. do you have to have alexa.

Asked 5 years ago by Jim.

This question was asked about the related product: Swann - Home 8-Channel, 8 Camera Indoor/Outdoor Wired 4K UHD 2TB HDD DVR Security Camera, 2-way Audio, Surveillance System - Black

• A:Answer Hello Jim, Thank you for reaching out to us with your question. Yes, these features can be disabled within the recorder settings or applications. The digital zoom feature will expand the image you are seeing. Alex and Google assistant are integrated through the Swann Security application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionCan this system be viewed at anytime via phone app?

Asked 5 years ago by John.

• A:Answer Hello John, Thank you for reaching out to us with your question. Yes, using our Swann Security application this kit can be remotely accessed from the convenience of your mobile device. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionHow long are the wires the cam comes with.?

Asked 5 years ago by Pedro.

• A:Answer Hello Pedro, Thank you for reaching out to us with your question. This kit will include 60 feet of BNC cable per camera. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionDoes this system give alerts to a phone for when motion is picked up?

Asked 5 years ago by KeithW.

• A:Answer Hello Keith, Thank you for reaching out to us with your question. Yes, this unit can send a push notification to your mobile device using our Swann Security application. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionIs it necessary to use a monitor or TV? I want to hook up the system at my business (where this is no TV,) and view it on my phone.

Asked 5 years ago by John.

• A:Answer Hello John, Thank you for reaching out to us with your question. Yes, at initial set up you will require a connection to a monitor using the VGA/HDMI ports. Due to security reasons, not alls settings can be remotely configured. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionDoes the swann Enforcer security system have to stayed hooked to the internet. Or will it work not connected

Asked 5 years ago by Snoop.

• A:Answer Hello Snoop, Thank you for reaching out to us with your question. An internet connection is only required if you will need to remotely access your device. This unit can record directly onto its 2 TB hard drive. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionDoes the 60 foot cable provide both communication AND power to the camera or do you need to have a close by outlet for each camera to plug in a separate power cord? If a separate power cable, how long is that power cord? Is the camera 24V?

Asked 5 years ago by EK.

• A:Answer Hello EK, Thank you for reaching out to us with your question. The 60 foot cable will run both power and communication to the camera. The 60 foot BNC cable will have one end that connects to a power splitter into the wall. Contact us. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionCan the led be activated by motion or is it just manually activated through the app

Asked 5 years ago by Art.

• A:Answer Hello Art, Thank you for reaching out to us with your question. The recorder can be set to be triggered based on motion or only activated remotely within the application. The option is yours. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionThis Best Buy model #SWDVK-85680W6RL-US is not listed on the Swann website. to download instructions and manuals. When I enter this model #, I get 0 results. Is there another model# closest to this model that I can use to get instructions and manuals?

Asked 5 years ago by JustMe.

• A:Answer Hello, Thank you for your question. Please reference the links below. https://www.swann.com/us/swdvk-85680w6rl https://www.swann.com/us/downloads/dl/file/id/2269/product/2152/dvr_instruction_manual_english_rev3.pdf https://www.swann.com/us/downloads/dl/file/id/2207/product/2152/swann_security_ios_app_manual_en.pdf Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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Q: QuestionIs this system for WiFi ? I need a system without wifi

Asked 5 years ago by Anonymous.

• A:Answer No, it is hard wired

  Answered 5 years ago by memeVerified Purchase

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Q: QuestionHow long are the wires that come with it for hookup?

Asked 5 years ago by tvidrine.

• A:Answer 60’

  Answered 5 years ago by Joel

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Q: QuestionHow long are the cables that come with each camera

Asked 5 years ago by Anonymous.

• A:Answer They are 60 feet in length.

  Answered 5 years ago by Jonesy

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Q: QuestionCan my cable be run outdoors along my exterior walls and roof line.

Asked 5 years ago by Anonymous.

• A:Answer They probably can be run outside along your roof line. Not sure what state you live in. I live in the snow belt of upstate NY, so we ran all the cables thru the attic, walls, or basement. Also you have to consider that someone could cut your wires if they are exposed.

  Answered 5 years ago by Jonesy

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Q: QuestionMy kit came with 2 power adapters running at 1.5amps And one running at 0.5 amps The one that says 0.5 amps says it should be used to power the cameras, but even with the power splitter I can only power 5 out of 6 cameras?

Asked 5 years ago by Dave.

• A:Answer Hello Dave, Thank you for reaching out to us with your question. This kit will include a total of 3 power supply units. 1 for the recorder, 1 for 2 cameras, and 1 for 4 cameras. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 5 years ago by Swann

  
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