Questions & Answers

Q: QuestionDoes this camera have audio communication?

• A:Answer Yes, this camera has 2-way audio communication.

Q: QuestionCan this camera be used both indoors and outdoors?

• A:Answer Yes, this camera is suitable for both indoor and outdoor use.

Q: QuestionWhat is the maximum operating temperature for this camera?

• A:Answer The maximum operating temperature is 122 degrees fahrenheit.

Q: QuestionDoes this security system offer night vision?

• A:Answer Yes, this system offers color night vision up to 130 feet.

Q: QuestionWill this work with a NVR-a164mp?

Asked 2 years ago by TBui.

• A:Answer Hi TBui. This camera is designed to work with Swann's NVR-8580 model. The NVR code you have provided is several years old and this camera will not work with it sorry. -SD, Swann team

  Answered 2 years ago by Swann

  
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Q: QuestionCan this camera be added to NVW-800 system ? If not any other similar option.

Asked 3 years ago by Miguel.

• A:Answer Hi Miguel. No, this particular camera can only be connected to fully wired NVR models such as the NVR-8580. Your NVW-800 is a Wi-Fi NVR and only connects to certain Wi-Fi Cameras. We offer 3 of these cameras in our range: a 1080p mains powered camera called NVW-500CAM; a 4K mains powered camera called NVW-800CAM; and a more recent release of a 2K Battery Camera called NVW-600CMB. We do not currently offer any Pan Tilt camera that will work with the NVW-800. -SD, Swann team

  Answered 3 years ago by Swann

  
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Q: Questionwill this camera give me remote live surveillance through the internet without an nvr or anything else?

Asked 11 months ago by Jon.

• A:Answer Hello Jon, Thank you for your question. This is an add-on camera that is compatible with our NVR-8580 and NVR-8780 systems. Please note that the NVR will need a wired internet connection for you to view the cameras remotely via the Swann Security app. If you have additional questions, feel free to email us at [email protected] or call our support team: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support. Your feedback is important to us. LV - Swann Team.

  Answered 11 months ago by Swann

  
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Q: QuestionCan I connect this to a smart tv?

Asked 11 months ago by sd.

• A:Answer Hi sd. You need to connect this camera to a Swann NVR recorder box. That NVR box can be connected via HDMI cable to any monitor or TV so that you can view it. -SD, Swann Team

  Answered 11 months ago by Swann

  
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Q: QuestionHello, would this camera work with model NVR-8760?

Asked 1 year ago by Beto.

• A:Answer Hello motion! This camera is compatible with NVR-8580 & NV-8780 only. Hope this helps. LV - Swann team

  Answered 1 year ago by Swann

  
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Q: QuestionWhat do I need to hook up 2 cameras to my pc.

Asked 1 year ago by delwest.

• A:Answer for your cameras to work using only your pc you have to buy a POE switch if you are not using a recorder

  Answered 1 year ago by RalphVerified Purchase

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Q: QuestionWill this camera work with the SONVK-1676808B8D-US ? Thanks in advance.

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question. Yes, these two products are compatible. LV - Swann Team

  Answered 1 year ago by Swann

  
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Q: QuestionDoes this camera stream straight to the cloud? Is any other equipment required? Are there any other power options other than POE?

Asked 2 years ago by Saffy.

• A:Answer Hello Saffy. The SWNHD-900PT 4K Pan-Tilt Add-On Camera is an add-on camera for these two devices NVR-8580 and NVR-8780. The camera powers through a POE connection only. Hope that helps. LV - Swann Team

  Answered 2 years ago by Swann

  
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Q: QuestionGood morning, Will this camera do Auto-Tracking PTZ Camera??

Asked 2 years ago by MKN.

• A:Answer Hello MKN. Thank you for your question. This camera does not have auto-tracking PT. However, you can set up a preset for the camera to follow and it will follow those points. Please reach out to our support team for further details. - LV, Swann Team USA & Canada Technical Support: 1800 627 2799 (Toll Free)

  Answered 2 years ago by Swann

  
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Q: QuestionWhen the camera detects movement will it automatically follow the moving object?

Asked 2 years ago by Utahstilley.

• A:Answer Hi Mark. No, the camera will detect the movement and start recording, however it does not have the ability to automatically follow the moving object. The wide field of view will keep the person in the frame for some time, but the pan & tilt actions need to be done manually from your phone or the NVR UI. -SD, Swann Team

  Answered 2 years ago by Swann

  
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Q: QuestionWhat 180 degree outdoor Swann security camera will work with existing DS 7208 DVR

Asked 2 years ago by Bob.

• A:Answer Hi Bob. This PanTilt camera will only work with Swann’s NVR-8580 and NVR-8780 models. It is not compatible with any DVRs, nor older NVR models that are not one of those two codes. Hope this information helps. -SD, Swann Product Management

  Answered 2 years ago by Swann

  
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Q: QuestionDoes SWNHD-900PT WORK WITH NVR-8580RN

Asked 3 years ago by Taz.

• A:Answer Hello Taz, Thank you for reaching out to us with your question. Yes, these two models are compatible. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionDoes Swann's PT900 enforcer work with Swann's NVR8-8580RN

Asked 3 years ago by Taz.

• A:Answer Hello Taz, Thank you for reaching out to us with your question. Yes, these two models are compatible. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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Q: QuestionDoes this camera work with the SWNVK-889804?

Asked 3 years ago by Dave.

• A:Answer Hello Dave, Thank you for reaching out to us with your question. Yes, these two models are compatible. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
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