Questions & Answers

Name: SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black
Brand: SWFT
SKU: 6464325
Price: 1499.99 USD
Availability: SoldOut
Rating: 4.2 (162 reviews)

SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black

Model:: SWFT-ZIP-BLK; |
SKU:: 6464325

User rating, 4.2 out of 5 stars with 162 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 85 questions

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QuestionHow much assembly is required? Can I get it assembled at the store and take it home on my heavy duty bike rack?
Asked 3 years ago by mannycongo.
- Answer very little assembly required. I had to put pedals on, and simply adjust the handle bars a little. Then tighten all bolts.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionHow do you turn the light on?
Asked 3 years ago by rrga.
- Answer you just have to hold the button down untill it turns on and to turn it off the same process
  Answered 2 years ago by Alfredo023
  Answer this question
QuestionDoes the rear light illuminate when braking?
Asked 3 years ago by Helen.
- Answer They just stay illuminated when the bike is powered on an the lights are switched on.
  Answered 3 years ago by Cricut
  Answer this question
QuestionDoes bestbuy deal with the bike registration when purchasing online through in store pickup or will I have to do that part on my own?
Asked 3 years ago by Anonymous.
- Answer You will have to do it on your own. However it’s very fast and simple once you go through the process in the booklet that comes with the bike.
  Answered 3 years ago by Cricut
  Answer this question
QuestionI am 5'3 - will this work for me?
Asked 3 years ago by Jomo2021.
- Answer yes, it a perfect bike for your size
  Answered 2 years ago by Alfredo023
  Answer this question
Questionlooking for a bike rack/hitch for rear of car- probably two bikes and other bike would be a cruiser or something- not an e-bike- any recomendations- also if back of the car can lift up with bike rack on it, would be great and of course easy to take off
Asked 3 years ago by jetfan.
- Answer Hi. I don’t know about that because I never did, you should asked another person but put in your mind this bike is heavy duty. Good luck
  Answered 3 years ago by Koka75
  Answer this question
QuestionWill you ever have this a bike or any other E bikes like this for sale in Puerto Rico?
Asked 3 years ago by Kev.
- Answer Hi Kev, Thanks for reaching out. We do not currently have the ZIP for sale in Puerto Rico however we hope to in the future. Let us know if you have any other questions.
  Answered 3 years ago by SWFT
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QuestionWhat is the age range for this electric bike, or any other type of electric type bikes?
Asked 3 years ago by LaRocque.
- Answer My 13 year old rides one and loves it
  Answered 3 years ago by Anonymous
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QuestionWhat is the bike's dimensions? I need to know if it will fit in the back of my SUV, Pathfinder.
Asked 4 years ago by neio11.
- Answer Hi there. When fully assembled, the ZIP is 28 inches wide by the handlebars, 43.3 inches tall from floor to top of handlebar, and 65.4 inches from front to back. It weighs 66 lbs. Please let us know if you have any additional questions! And feel free to reference more Tech Specs at the link here (be sure to scroll down!): https://rideswft.com/products/zip.
  Answered 4 years ago by SWFT
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QuestionI am little bit skeptical about purchasing the Swift Zip e bike for the reason that my height is about 5'2. Would this bike be suitable for someone my height.
Asked 4 years ago by Sunny.
- Answer The Zip Bike is incredible. So well built and easy to ride. However, my wife is 5' 3" and is too tall for her. The seat is not adjustable and she is barely able to touch the ground with 1 foot while leaning the bike to one side. I had to return hers.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionMy lcd display cracked, where can I buy a replacement?
Asked 4 years ago by AnnaMaria.
- Answer You do not have to buy the same lcd. You can hook up many different kinds. Just do research on settings for a 500 watt motor and 48 volt battery.
  Answered 3 years ago by Mike
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QuestionEverything works on my bike except the speedometer doesn't register the speed when riding. Any way to fix this?
Asked 4 years ago by Vashon.
- Answer Hi there, we're sorry to hear you're having problems with your speedometer. You can reach out to Best Buy's Geek Squad directly to see if they can assist you with this directly. Their customer service team is certified in assisting with our e-bikes and their team is awesome. Please let us know if you have any additional questions or problems.
  Answered 4 years ago by SWFT
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QuestionWhats the straddle height for this bike? Im 5'5" and I'll consider returning the Volt I just purchased if the height is lower, more accomodating
Asked 4 years ago by Anonymous.
- Answer From the ground to the top of the seat it is 32"
  Answered 3 years ago by Anonymous
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Questioncan I adjust the seat on this bike, is too high for me
Asked 4 years ago by upset.
- Answer No.
  Answered 3 years ago by Mike
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QuestionWhat is the gearing ratio? Lowest:highest
Asked 4 years ago by Anonymous.
- Answer 11t to 28t i believe.. The swft website has full bike specs
  Answered 3 years ago by BandyGamer
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QuestionIs it a brushless motor
Asked 4 years ago by Pete.
- Answer Yes
  Answered 1 year ago by AudioPhool
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QuestionI heard the box it comes in is big. I have a small car. How big is it?
Asked 4 years ago by John.
- Answer Hi! the SWFT ZIP comes 90% assembled. The box size is 65" long x 36" tall x 9.6" deep. Please let us know if you have any other questions.
  Answered 4 years ago by SWFT
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QuestionCan you ride with a passenger? And if so, do they sell pegs?
Asked 4 years ago by Rider.
- Answer Hey! The ZIP is meant for for one passanger with a maximum load weight of 265 lbs. Pegs are not able to be attached however we will absolutely keep this in mind as we continue to improve on our products. Let us know if you have any other questions.
  Answered 4 years ago by SWFT
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QuestionWhat's the load capacity?
Asked 4 years ago by Me.
- Answer 265 pounds
  Answered 4 years ago by dantree
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Questiontwo bikes were sent out, both have bad low voltage sectors bikes ,sent back. High voltage fine. How can I get a bike sent out that was a fully functioning battery?
Asked 3 years ago by Mini.
- Answer I maybe in same boat but im insuring its not battery related on mine. Just sux i dont have an official electric hub bike shop around me.
  Answered 3 years ago by BandyGamer
  Answer this question

Showing 61-80 of 85 questions

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Questions & Answers

SWFT - ZIP eBike w/ 37mi Max Operating Range & 20 mph Max Speed - Black

Q: QuestionHow much assembly is required? Can I get it assembled at the store and take it home on my heavy duty bike rack?

Q: QuestionHow do you turn the light on?

Q: QuestionDoes the rear light illuminate when braking?

Q: QuestionDoes bestbuy deal with the bike registration when purchasing online through in store pickup or will I have to do that part on my own?

Q: QuestionI am 5'3 - will this work for me?

Q: Questionlooking for a bike rack/hitch for rear of car- probably two bikes and other bike would be a cruiser or something- not an e-bike- any recomendations- also if back of the car can lift up with bike rack on it, would be great and of course easy to take off

Q: QuestionWill you ever have this a bike or any other E bikes like this for sale in Puerto Rico?

Q: QuestionWhat is the age range for this electric bike, or any other type of electric type bikes?

Q: QuestionWhat is the bike's dimensions? I need to know if it will fit in the back of my SUV, Pathfinder.

Q: QuestionI am little bit skeptical about purchasing the Swift Zip e bike for the reason that my height is about 5'2. Would this bike be suitable for someone my height.

Q: QuestionMy lcd display cracked, where can I buy a replacement?

Q: QuestionEverything works on my bike except the speedometer doesn't register the speed when riding. Any way to fix this?

Q: QuestionWhats the straddle height for this bike? Im 5'5" and I'll consider returning the Volt I just purchased if the height is lower, more accomodating

Q: Questioncan I adjust the seat on this bike, is too high for me

Q: QuestionWhat is the gearing ratio? Lowest:highest

Q: QuestionIs it a brushless motor

Q: QuestionI heard the box it comes in is big. I have a small car. How big is it?

Q: QuestionCan you ride with a passenger? And if so, do they sell pegs?

Q: QuestionWhat's the load capacity?

Q: Questiontwo bikes were sent out, both have bad low voltage sectors bikes ,sent back. High voltage fine. How can I get a bike sent out that was a fully functioning battery?

Most-viewed items

QuestionHow much assembly is required? Can I get it assembled at the store and take it home on my heavy duty bike rack?

QuestionHow do you turn the light on?

QuestionDoes the rear light illuminate when braking?

QuestionDoes bestbuy deal with the bike registration when purchasing online through in store pickup or will I have to do that part on my own?

QuestionI am 5'3 - will this work for me?

Questionlooking for a bike rack/hitch for rear of car- probably two bikes and other bike would be a cruiser or something- not an e-bike- any recomendations- also if back of the car can lift up with bike rack on it, would be great and of course easy to take off

QuestionWill you ever have this a bike or any other E bikes like this for sale in Puerto Rico?

QuestionWhat is the age range for this electric bike, or any other type of electric type bikes?

QuestionWhat is the bike's dimensions? I need to know if it will fit in the back of my SUV, Pathfinder.

QuestionI am little bit skeptical about purchasing the Swift Zip e bike for the reason that my height is about 5'2. Would this bike be suitable for someone my height.

QuestionMy lcd display cracked, where can I buy a replacement?

QuestionEverything works on my bike except the speedometer doesn't register the speed when riding. Any way to fix this?

QuestionWhats the straddle height for this bike? Im 5'5" and I'll consider returning the Volt I just purchased if the height is lower, more accomodating

Questioncan I adjust the seat on this bike, is too high for me

QuestionWhat is the gearing ratio? Lowest:highest

QuestionIs it a brushless motor

QuestionI heard the box it comes in is big. I have a small car. How big is it?

QuestionCan you ride with a passenger? And if so, do they sell pegs?

QuestionWhat's the load capacity?

Questiontwo bikes were sent out, both have bad low voltage sectors bikes ,sent back. High voltage fine. How can I get a bike sent out that was a fully functioning battery?