Questions & Answers

Q: QuestionCan I connect Bluetooth headphones to this TV?

• A:Answer Yes, you can pair your favorite Bluetooth headphones to the TV for a private listening experience.

Q: QuestionWhat is the screen size of this TV?

• A:Answer The screen size of this TV is 39.5 inches.

Q: QuestionWhat type of backlight does this TV use?

• A:Answer This TV uses a Direct LED backlight.

Q: QuestionWhat operating system does this TCL TV use?

• A:Answer This TCL TV uses the Google TV smart operating system.

Q: QuestionHow many HDMI inputs does the TV have?

• A:Answer The TV has two HDMI inputs, one of which supports ARC.

Q: QuestionWhat is the resolution of this TCL TV?

• A:Answer This TCL TV has a 1080P Full HD resolution.

Q: QuestionDoes this tv have a “picture off” feature in which the screen turns off but the audio remains on?

Asked 3 months ago by Eevy.

• A:Answer This TV should feature an "Audio only mode" feature that turns off the screen while keeping the audio on. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TCL Have ROKU built in As i need it to run my spectrum tv app. Without having to buy a ROKU attachment for the TV if doesn't have ROKU app no idea if I can install the spectrum tv app and will it run Thanks for your help

Asked 10 months ago by MartyR.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. The Spectrum TV app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
  Helpful (3)Unhelpful (1)ReportAnswer this question

Q: QuestionFor compatible 3.5mm TRRS plug Composite-Video AV-adapter (not-included), do your products require adapter to use the shield (S) as ground & ring next to shield (the 2nd R) for composite video or is it the other way around? (image: A+CV over CTIA & OMTP)

Asked 2 months ago by AnonSeekingTRRSprotocol.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV have a built in digital tuner to connect an indoor HDTV antenna for free local channels?

Asked 3 months ago by Iesu.

• A:Answer This TCL TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs an AV adapter included for the orange jack (last of the product images showing the connections on the side) to accept Red+Green+Blue Component video or at least an S-Video connection(s)? Is either Red+Green+Blue component video or S-Video supported?

Asked 3 months ago by Anonymous.

• A:Answer Note: The TCLExpert has supplied infill toward (Yellow RCA) Composite video instead of answering to COMPONENT-video support (Red+Green+Blue video cabling for 1080,HD/720,ED) by the product...If there's no 3.5mm AV-input signal support for Component-Video (1080/720) nor much-better-than-Composite S-Video signal - via a respectively applicable 3.5mm AV-adapter, what search can be made/filter applied or referral(s) included to other SKU(s)/series/sizes of TVs? The industry has no single 3.5mm AV adapter plug tip connection standard so a part number or plug tip protocol need to be referenced - i.e.: "CTIA" or, otherwise, "OMTP" for the likes of entry-level analog video via (Yellow cable) Composite - when a 3.5mm AV-adapter is not included in purchase.

  Answered 2 months ago by anonymousseekincongruency

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I use USB external storage connected to this TV to pause if not also record Over-The-Air TV channel?

Asked 3 months ago by Anonymous.

• A:Answer For further instructions on how to use Live TV Pause on this TV, you can go to support.tcl.com/us-googletv-setup-configuration/setting-up-live-tv-pause-on-the-tcl-google-tv. This cannot be used to record content. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the Vesa mounting screws come with this TV? If not, what is the proper size?

Asked 3 months ago by CharlieM.

• A:Answer The TV does not come with mounting screws. This TV utilizes M6 screws for mounting purposes. The length of the screw depends on the mount you are using. Different mounts may have different thicknesses and some people elect to use spacers. This is why the length depends on your specific setup and hardware. Most mounts come with a "screw kit" that has various screw sizes in different lengths. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a "Pause live TV" feature?

Asked 4 months ago by Anonymous.

• A:Answer If you connect a USB Drive to your TV, you should be able to access Live TV Pause. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this have roku?

Asked 6 months ago by gary.

• A:Answer no

  Answered 5 months ago by FreddieSVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis this set WIFI compatible ?

Asked 6 months ago by Anonymous.

• A:Answer This TCL TV has the ability to connect to the Internet via WiFi or through Ethernet. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it support apple airplay?

Asked 7 months ago by Kuta.

• A:Answer This model does not currently support Airplay. Hope this helps! Thank you, TCL Customer Support

  Answered 7 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased a roku tv because of the spectrum app. I am disappointed in the brightness in a natural light room. What is the brightness of this TCL TV . As looking something brighter than roku 1080p tv Thanks

Asked 10 months ago by Anonymous.

• A:Answer The majority of our customers report a good experience concerning brightness on this TV. You can visit www.tcl.com/us/en/products/home-theater/q3k-class/40-class-1080p-fhd-qled-smart-google-tv-40q3k to see all of the published specs for this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a coaxial cable input?

Asked 10 months ago by Moose.

• A:Answer This TCL TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question