Questions & Answers

Q: QuestionIs the dehumidifier's filter washable and reusable?

• A:Answer The dehumidifier has a washable and reusable filter that helps protect the life of the appliance.

Q: QuestionDoes the dehumidifier have a drain hose connection?

• A:Answer This dehumidifier has a drain hose connection.

Q: QuestionCan the dehumidifier be controlled remotely?

• A:Answer Yes, you can control the dehumidifier remotely using the TCL Home app on your smartphone.

Q: QuestionWhat is the dehumidifier's moisture removal capacity?

• A:Answer The moisture removal capacity of this dehumidifier is 50 pints per day.

Q: QuestionWhat type of display does the dehumidifier have?

• A:Answer The dehumidifier has an LED display type.

Q: QuestionDo you have to use an app or alexa to control this unit?

Asked 3 months ago by Sarr.

• A:Answer You do not have to use the TCL app or Alexa to control this unit. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionIs there an optional drain pump available?

Asked 4 months ago by rmm.

• A:Answer No, however, model H50D46W does include an internal drain pump. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionDoes this unit have a Hygrometer? When the set humidity level is reached does compressor shut off? How about the fan?. Thanks

Asked 5 months ago by MTC.

• A:Answer All our current dehumidifiers should turn off once they reach the RH level. There will be a 3 to 5 RH% variance. The compressor should turn off, followed by the fan, after a short period of meeting the target relative humidity(RH%). The dehumidifier measures humidity at the sensor inside the unit, not the center of the room. If the air near the sensor is still above 60%, the unit will continue to run. Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionHow many fan speed?

Asked 5 months ago by Riocobre.

• A:Answer There are three speeds. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionHow loud (decibels) is this unit?

Asked 6 months ago by wondering.

• A:Answer The decibel level for this unit ranges from 44-48. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: Questionhow long is the manufacture warranty

Asked 6 months ago by Anonymous.

• A:Answer All new TCL dehumidifiers come with a standard one-year manufacturer's warranty. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionWhat is the maximum air flow? CFM with fan set to high? Thanks

Asked 6 months ago by Tommy.

• A:Answer The CFM of the H50D44W is 212 at the highest fan speed. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionUnits rated wattage?

Asked 6 months ago by Tommy.

• A:Answer This unit utilizes 783 watts. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionHow long is the power cord?

Asked 6 months ago by G.

• A:Answer The power cord is approximately 58 inches long. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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