Questions & Answers

Q: QuestionDoes this TV support Apple AirPlay?

• A:Answer Yes, this TV supports Apple AirPlay 2 for sharing content from Apple devices.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionWhat type of audio does this TCL TV offer?

• A:Answer This TCL TV features Audio by Bang & Olfusen as well as Dolby Atmos and DTS Virtual:X for immersive spatial sound.

Q: QuestionWhat comes included with this TCL TV?

• A:Answer This TV comes with a stand, but a wall mount is not included.

Q: QuestionOn this tv when you plug in an external hard drive with home photos and home videos, What formats will this tv accept?

Asked 4 months ago by Anonymous.

• A:Answer All

  Answered 3 months ago by SamsungloyalcustomerVerified Purchase

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Q: QuestionDoes this tv have any anti glare built in?

Asked 3 months ago by SaulC94.

• A:Answer For this TCL TV, it has a nanoscale low-reflective film that reduces reflection on the display and presents a more crystal-like screen with sharper details. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionCan this be wall mounted?

Asked 2 months ago by Nightcap.

• A:Answer This 55 inch TCL TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: Questionare all 4 hdmi 2.1?

Asked 2 months ago by nightcap.

• A:Answer HDMI 1&2 are capable of 4K/144Hz and HDMI 3&4 are capable of 4K/60Hz. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionIs the TCL 55" QM7K compatible with dual voltage (110-220V/50-60Hz)?

Asked 4 months ago by Anonymous.

• A:Answer This TV is designed and engineered to be used within the US. As such, it supports 120V. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionCan I have multiple sets of headphones operating simultaneously?

Asked 5 months ago by Query.

• A:Answer If headphones are connected, the TV speakers will be automatically disabled. Only one pair of headphones can be connected at a time. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionWhere can I get an actual owners manual for this tv?

Asked 1 month ago by GeraldB.

• A:Answer You can find a User Guide on our website at www.tcl.com/us/en/products/home-theater/qm7k-class/55-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-55qm7k under the downloads section. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionDoes this TV have built-in web browser for direct internet access?

Asked 1 month ago by Gnome.

• A:Answer Yes it has Google.

  Answered 1 month ago by Gman19511Verified Purchase

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Q: QuestionDo you have to turn on the HDR

Asked 2 months ago by HDR.

• A:Answer No

  Answered 1 month ago by JudyVerified Purchase

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Q: QuestionIs the HDMI hook ups 2.1

Asked 2 months ago by Hdmi.

• A:Answer HDMI 1&2 are capable of 4K/144Hz and HDMI 3&4 are capable of 4K/60Hz. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionDoes this model had an optical audio output?

Asked 6 months ago by Bmarquardt782.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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Q: QuestionDoes this tv have ATSC 3.0?

Asked 6 months ago by Pris.

• A:Answer No.

  Answered 3 months ago by Jojo

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Q: QuestionDoes it come with its own TV channels when you have internet/ wifi?

Asked 1 week ago by Anonymous.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionThis TCL model 55QM7K won't play 4k or HD content without stuttering I contacted them but still stuttering after trying out all of their solutions. Last time I buy a TCL product !!!!

Asked 2 weeks ago by Bob.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 2 weeks ago by TCLExpert

  
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Q: QuestionWhat type of ethernet card is in the tv and what are the specs for wireless internet card. Does the tv have fast enough adapters for streaming live sports? I have 2GB internet, yet my tv freezes watching all sports or live action.

Asked 1 month ago by Tmorris80.

• A:Answer This TV features Wi-Fi 5. In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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