“If this tv is designed to use the Roku remote, does that mean you can't use a harmony remote or the remote that comes with your Tivo.”
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You may need to consult settings or your TV or Harmony remote. The TCL User Guide - https://s3.amazonaws.com/helpjuice-static/helpjuice_production%2Fuploads%2Fupload%2Fimage%2F2771%2Fdirect%2F1527746601801-TCL_6-Series_Roku_User_Guide_US-CA-8.0.pdf - does not make explicit mention of using alternate remotes, but from personal experience, I am able to control small aspects of my TCL TV with HDMI CEC devices. Connected via HDMI 3 (ARC), I can change volume input from an external device. I do not use traditional television via cable or satellite, so I’m unsure of how those may operate. Your Tivo box may allows this function. Again, best to consult your settings to be certain.
Sorry, there was a problem. Please try again later.Our TCL Roku TVs are compatible with many universal and cable remotes. You would simply need to set it up or find the remote code that works best. Hope this helps! Thank you, TCL Customer Support
Sorry, there was a problem. Please try again later.You can use the harmony remote. But you may have to call Logitech customer service. The Harmony software would not recognize the TCL model number so they manually added the remote to my devices list.
Sorry, there was a problem. Please try again later.For the Harmony remote, I poked around and found the answer on SUPPORTdotHARMONYdotCOM
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