Questions & Answers

Q: QuestionWhat is the resolution of this TCL TV?

• A:Answer This TCL TV has 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionDoes this TV come with a stand?

• A:Answer Yes, the TCL TV includes a height-adjustable pedestal stand.

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR ULTRA with Dolby Vision IQ, HDR10+, HDR10, and HLG.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has four HDMI inputs, and one of them supports eARC.

Q: QuestionWhat type of speakers does this TCL TV have?

• A:Answer This TV is equipped with an ONKYO 2.1 speaker system, including a built-in subwoofer.

Q: QuestionBought a 65" TCL QM7 TV for my daughter to replace a smaller Roku TV. She claims the Roku TV has many more channels than her new QM7. Is there a way to access (download) the missing channels to her QM7? She said you can do that on her Roku TV.

Asked 1 year ago by new24k.

• A:Answer This TV has access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the power cord and on which side is it located?

Asked 1 year ago by Delrey.

• A:Answer The power cord is approximately 58 inches long. If looking at the TV from the front, the power cord should be on the left-hand side. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this tv use a VA or IPS panel?

Asked 9 months ago by Bob.

• A:Answer This TCL TV utilizes an HVA panel. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI noticed that only apple airplay 2 is mentioned in the screen mirroring section for this tv. But your Class Q7 lists both airplay and chromecast even though it is cheaper. Can chromecast be used with this tv? Not an apple user...Thanks

Asked 1 year ago by MerryPrankster.

• A:Answer Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model support Live TV Pause sometime called TimeShift or Time Machine. My last TCL TV supported Live TV Pause. If not what TCL model do support Live TV Pause

Asked 1 year ago by JW.

• A:Answer As an update to my original answer..Yea this tv does support live-tv pause however, if the signal fluctuates even a bit the recording STOPS and the tv begins to show live tv. Really? - Yea. That stinks. Roku live tv pause works as expected and even if the signal gets a bit jumbled it continues to record, which is what I would expect. NOT SO with the GOOGLE/Android tv like this one. So yea, it works but not as perfect as we had hoped. I am not aware of a decent TV in 65" or larger with a Roku interface so we are stuck with what we got here it seems. As much as I despise Roku stuff - it does work and works well. So keep this in mind. If you have a 100% solid OTA signal, then you won't be bothered by this issue.

  Answered 1 year ago by HanadarkoVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this tv have plug in places for an external surround sound system speakers?

Asked 4 months ago by Ready.

• A:Answer yes, it does

  Answered 3 months ago by GarrettHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the box containing the TV be laid flat for transport?

Asked 4 months ago by Anonymous.

• A:Answer From what i have read, No. Tv should be kept upright at all times is what is recommended.

  Answered 1 month ago by RickRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i listen headphones from audio jack and TV speakers same time

Asked 5 months ago by Anonymous.

• A:Answer If headphones are connected, the TV speakers will be automatically disabled. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pair my Bluetooth hearing aids to this TV to hear sound while others in the room hear sound through the speakers?

Asked 7 months ago by HearMore.

• A:Answer Yes I did

  Answered 7 months ago by RasikVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv support VRR?

Asked 7 months ago by Johntravis.

• A:Answer yes

  Answered 3 months ago by GarrettHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the size the box it comes in plz?

Asked 9 months ago by Nik.

• A:Answer The box is a few inches larger then the tv but about 8” wide

  Answered 8 months ago by AmboyblueeyesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the remote control backlit?

Asked 9 months ago by Remote.

• A:Answer This QM751G should come with a backlit remote. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I buy a replacement power cord and where can I do that? Is the power cord a standard type like a C8 style?

Asked 9 months ago by SJV.

• A:Answer Replacement parts and accessories can be purchased via https://encompass.com/brands/tcl/TCL. You can look up replacement accessories by the model of your TV. Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the included stand height adjustable to accommodate a sound bar without blocking the RF receiver?

Asked 9 months ago by parrothead72.

• A:Answer No, but our soundbar fits perfectly and doesn’t block the remote

  Answered 8 months ago by AmboyblueeyesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)