Questions & Answers

Q: QuestionHow much does the tv weigh

Asked 3 months ago by Thomas.

• A:Answer Without the feet attached, this TV weighs approximately 102.29 lbs. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionWill this TV support 4k while running 144hz? My concern is mainly because there is only 2.0 HDMI advertised. Which is a game changer if both functions can't be used simultaneously.

Asked 3 months ago by Angel.

• A:Answer HDMI 1&2 is capable of 4K/144Hz and HDMI 3&4 is capable of 4K/60Hz. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionWhat is the power of Audio speakers.. how many speakers in total ?

Asked 3 months ago by Kris.

• A:Answer This 98" TV gets very loud and even has some mid bass. At volume 30 it is very loud, I mean it can easily be heard outside the house. I found the speakers to be too high pitched for my taste.

  Answered 3 months ago by AliTVerified Purchase

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Q: Questiondose it have a optical out for sound

Asked 1 month ago by ffordf250.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionCan personal pictures be uploaded as a screen saver ?

Asked 2 months ago by Mark.

• A:Answer To use your Google Photos as a screen saver you would need to go to: Home Screen>Settings>System>Ambient mode>Google Photos. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: Questioncan you download apps from the Google store onto the TV?

Asked 2 months ago by Ss.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionDoes this TV have a microphone mute switch/button?

Asked 3 months ago by X.

• A:Answer There is a button on the TV itself to turn that mic on/off. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionRefresh rate? Number of HDMI ports? Optical video/audio outputs?

Asked 3 months ago by Anonymous.

• A:Answer This is confirmed! 120/4k on ps5 and win 11 144/4k For its price its a winner.

  Answered 3 months ago by PaoloVerified Purchase

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Q: QuestionDoes this tv have internet access like a samsung ?

Asked 3 months ago by MichaelF.

• A:Answer This TCL TV has the ability to connect to the Internet via WiFi or through Ethernet. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionCan you put the stands closer to the middle?

Asked 3 months ago by Ricky.

• A:Answer No, the stands are fixed except for you can raise the TV vertically a few inches.

  Answered 3 months ago by AliTVerified Purchase

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Q: QuestionDoes the TV work well with power point and putting up several windows up at once?

Asked 21 hours ago by Chief.

Q: QuestionCan 10k-8k pearl hdmi cords work for this tv?? I have it

Asked 4 days ago by Lavonta.

• A:Answer This TCL TV should work with any newer standard HDMI cords. Hope this helps! Thank you, TCL Customer Support

  Answered 2 days ago by TCLExpert

  
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Q: QuestionLove the tv

Asked 1 week ago by Lavonta.

• A:Answer We're thrilled to hear that you are loving your TV! If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: Questioncan i order a remote for this tv

Asked 1 week ago by Anonymous.

• A:Answer Replacement parts and accessories can be purchased via https://encompass.com/brands/tcl/TCL. You can look up replacement accessories by the model of your TV. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionWill my APPLE TV work with this TV?

Asked 1 week ago by Jim.

• A:Answer This TCL TV features various inputs that can be used to connect external devices like an Apple TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionDo you need to buy a Antenna to watch local Charles or is it built in?

Asked 2 weeks ago by Anonymous.

• A:Answer This TCL TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna, you can receive over-the-air channels. However, the reception depends on the signal strength. Hope this helps! Thank you, TCL Customer Support

  Answered 2 weeks ago by TCLExpert

  
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Q: QuestionIs TCL going to update the Android TV OS? It came with version 12 which has already reached end of life. The last security update us from Feb 5, 2025. Doesn't seem a very logical choice for a brand new tv that was released Nov 2025!

Asked 3 weeks ago by MnstrMike.

• A:Answer The TV, when connected to the Internet, should automatically update. You can also go into the settings and prompt the system to search to see if there is an update available for download. For further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionDoes this tv allow you to apple cast from your iPhone or iPad?

Asked 1 month ago by JJ.

• A:Answer Yes it does!

  Answered 1 month ago by LarrySVerified Purchase

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Q: QuestionCan I buy a 95 inch tv stand for it?

Asked 1 month ago by Lavonta.

• A:Answer Yes but i prefer you to mount it on the wall

  Answered 1 month ago by GobigandstayhomeVerified Purchase

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