Questions & Answers

Q: QuestionWill the TCL-ALTO 5 2.0 Soundbar work with Toshiba model # 43LF621u21? What other in-store sound bars work with this model? (store=Salem NH)

Asked 5 years ago by Anonymous.

• A:Answer This TCL Alto soundbar is compatible with most TVs and can be connected via Optical or AUX. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionWill this work with my 32 inch TCL Roku TV? I need a soundbar for the tv and hoping this is the answer

Asked 5 years ago by TMK.

• A:Answer Absolutely! This TCL Alto soundbar can be connected to the TV via Optical or AUX. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionDoes this work with a TCL Roku TV remote or does it have it's own separate remote?

Asked 6 years ago by Anonymous.

• A:Answer Yes it works with roku

  Answered 5 years ago by Heady

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Q: QuestionMy roku tv wont connect to the soundbar wirelessly. How do i reset this soundbar

Asked 3 years ago by CONNECTION.

Q: QuestionGreetings! I am an 80 year old pensioner and recently bought a TCL alto 5 2.0 channel soundbar , I inadvertently pressed the wrong button on the TCL remote , lost the audio and can’t find a way to retrieve same ..please help.. Thanks for a reply.

Asked 4 years ago by Scrolljoe.

Q: QuestionDoes this turn on and off automatically with the TV?

Asked 5 years ago by trailblazer15.

• A:Answer This soundbar does not turn on/off with the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionI have an LG 43” tv that has no Bluetooth capability. If I connect this soundbar via an optical cable to the TV will it allow me to pair my wireless headphones to the soundbar?

Asked 5 years ago by rrfmaint.

• A:Answer This soundbar is not designed to be paired to other speakers or headphones. Rather, the Bluetooth feature is designed to connect to audio sources such as a TV or mobile device. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionCan this be mounted to a 55" TCL TV that is on a wall mount?

Asked 5 years ago by Justin.

• A:Answer This soundbar is not designed to be mounted directly to a TV. However, this soundbar can be wall mounted, and featuring a wall mounting kit. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionHow is this speaker powered by batteries or electric ?

Asked 5 years ago by Rick.

• A:Answer It's powered by electric. There's a power cable included.

  Answered 5 years ago by VezperVerified Purchase

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Q: QuestionCan my DirecTv remote control the on and off power, and volume on sound bar? Also, will I have problems hearing my Netflix movies?

Asked 5 years ago by Diana.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need assistance with. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionI have a vizio TV, with AT&T U verse cable. Will U verse's remote operate this TCL sound-bar's volume up/down, power on/off?

Asked 5 years ago by ProfessionalCouchPotato.

• A:Answer This TCL Alto soundbar is not designed to have cable remotes control the functionality of it. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionCan I connect wired speakers to this soundbar

Asked 5 years ago by Seattlesteve.

• A:Answer This soundbar is not designed to be connected to any additional speakers as it is a stand alone unit. Hope this helps! Thank you, TCL Customer Support

  Answered 5 years ago by TCLExpert

  
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Q: QuestionWhat are the physical dimensions?

Asked 6 years ago by BillR.

• A:Answer This TCL Alto soundbar has the following dimensions: (W x H x D) 31.5" x 2.6" x 3.3". Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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Q: QuestionDoes this work with Apple TV?

Asked 6 years ago by Saiyan.

• A:Answer This TCL Alto soundbar does not have an HDMI out port. As such, you cannot plug an external device directly into the soundbar. To use the Apple TV you would want to plug both the Apple TV and the soundbar into the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 6 years ago by TCLExpert

  
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