Questions & Answers

Q: QuestionDoes this Thermador refrigerator have an ice and water dispenser?

• A:Answer This model has a water dispenser only.

Q: QuestionWhat is the total capacity of this refrigerator?

• A:Answer The total capacity of this refrigerator is 20.8 cubic feet.

Q: QuestionDoes this refrigerator come with a warranty?

• A:Answer Yes, this refrigerator comes with a 2 year limited warranty on parts and labor.

Q: QuestionIs this refrigerator Energy Star certified?

• A:Answer Yes, this refrigerator is Energy Star certified.

Q: QuestionWhat is difference between model T36FT820NS and T36FT810NS?

Asked 3 years ago by Tiffany.

• A:Answer Hi Tiffany, thank you for your question and interest in Model:T36FT820NS. The difference between the two is the handles. The Model:T36FT820NS has our Professional Handles. Here is the link to the Specification Page for the T36FT820NS:https://files.bbystatic.com/PYS2qAYiz8qS%2FNlmLxDzgw%3D%3D/specification%2Bsheet Model:T36FT810NS has our Masterpiece Handles. Here is the link to the Specification Page for the T36FT810NS Model: https://files.bbystatic.com/%2BvU0XNsk8SsCXJ0hWWXeGg%3D%3D/specification%2Bsheet

  Answered 3 years ago by Thermador Team

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Q: QuestionWe have a 36X72" cutout which seems perfect, but Best Buy sizing says it won't fit?

Asked 3 years ago by Size.

• A:Answer Our opening should have been adequate for the fridge measurements as well, however the doors open differently from our previous fridge. They hinge back against the side, so require a couple more inches of clearance. Fortunately we were able to pull the fridge out from the wall to accommodate the doors when opening. This doesn't give us the complete built in look we had previously, but we still love the overall appearance and definitely the quality of this fridge, so no complaints at all.

  Answered 3 years ago by NtwosVerified Purchase

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Q: QuestionI have 40” build in thermador, if I buy thermador from Best Buy will you remove mine and install your new one?

Asked 1 year ago by Tara.

• A:Answer Why would you want to?

  Answered 1 year ago by KristinM

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Q: QuestionThe specifications on this model indicate NO water filter, is the correct? . Does this mean the ice and internal water dispenser have no filtration?

Asked 2 years ago by Newby.

• A:Answer This model does have water filtration and filter cartridge

  Answered 1 year ago by MoparmanVerified Purchase

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Q: QuestionWhere can I find a repair person for my 36” French door Thermador built in refrigerator ice maker?

Asked 4 years ago by Lorri.

• A:Answer Hi Lorri, thank you for your question regarding Model:T36FT820NS. Please visit https://www.thermador.com/us/, click on the Owner Support tab, then click on the Find a Servicer/Book a Visit Online tab to find a servicer in your area. You can also phone the Thermador Customer Service Team at 800-735-4328.

  Answered 4 years ago by Thermador Team

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Q: Questiondo you sell a trim kit i need the height to be 84 inches?

Asked 1 month ago by pat.

• A:Answer Hello, thank you for your question and interest in model # T36FT820NS. Unfortunately, we do not offer a trim kit for this model, and we regret to inform you that we do not have an alternative solution to increase the unit's height by an additional 12 inches. We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding.

  Answered 1 month ago by Thermador Team

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Q: QuestionMy refrigerator was delivered and installed today by Best Buy and my doors are not level. How do we level?

Asked 1 year ago by Heather.

• A:Answer Hi Heather, if you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289.

  Answered 1 year ago by Thermador Team

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Q: QuestionI'm taking measurements of the doorways to my kitchen. Is this fridge delivered without doors, or at least without the handles attached? Thank you

Asked 2 years ago by fluffernutter.

• A:Answer Doors are attached. Handles are inside, You need to install the handles

  Answered 1 year ago by MoparmanVerified Purchase

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Q: QuestionAre these models panel ready? Can I put a panel on the doors?

Asked 2 years ago by Soccermom.

• A:Answer Mine is not. We choose the stainless model

  Answered 1 year ago by MoparmanVerified Purchase

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Q: QuestionI have a 72"x36" cutout for this fridge. However, the right side of the opening is against a wall with a 3" space between cutout and wall. Would I be able to open the right door of this fridge and also pull out the drawers when open?

Asked 2 years ago by Joelle.

• A:Answer Yes, shouldn’t be a problem

  Answered 1 year ago by MoparmanVerified Purchase

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Q: QuestionDoes this model have the SoftClose and the Push-to-Open features? Or are these features only reserved for the more expensive built-in models?

Asked 2 years ago by Ken.

• A:Answer This model does have soft close

  Answered 1 year ago by MoparmanVerified Purchase

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Q: QuestionWhat is the depth of the inside shelves please

Asked 2 years ago by Atl.

• A:Answer Hello Atl, thank you for your question. The shelves are all 12 inches deep.

  Answered 2 years ago by Thermador Team

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Q: QuestionHi I need to change water filter , can u tell product number or brand name ?

Asked 2 years ago by Hanz.

• A:Answer Hello Hanz, thank you for your question. The part number for the filter for model number T36FT820NS is part #11032531.

  Answered 2 years ago by Thermador Team

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Q: QuestionWhat is the difference between T36FT820NS/01 and T36FT820NS/02? Were there any improvements in the design or mechanics of the newer version?

Asked 3 years ago by Ari.

• A:Answer Hi Ari, thank you for your question and interest in Model:T36FT820NS. The difference between the two is the designation of which factory run they were manufactured in. They are the same model Refrigerator.

  Answered 3 years ago by Thermador Team

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Q: QuestionWe are buying a house which has a Thermador refrigerator installed. The the unit is missing a water filter cartridge for ice maker . Can we buy one ?

Asked 4 years ago by Bryan.

• A:Answer Hi Bryan, thank you for your question and interest in Model:T36FT820NS. Please reach out to our Thermador Customer Service at 1-800-735-4328 to order a water filter for your refrigerator.

  Answered 4 years ago by Thermador Team

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