Questions & Answers

Name: Toshiba - 43” Class LED 4K UHD Smart FireTV Edition TV
Brand: Toshiba
SKU: 6194907
Price: 239.99 USD
Rating: 4.6 (4432 reviews)

Toshiba - 43” Class LED 4K UHD Smart FireTV Edition TV

Model:: 43LF621U19; |
SKU:: 6194907

User rating, 4.6 out of 5 stars with 4432 reviews.

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QuestionTv opens to home page even though Setting is last input and should open to last cable station.
Asked 6 years ago by Murph.
- Answer For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWhy is my Toshiba fire tv stuck on language when I went to do a factory reset? Nothing makes it go away, cant use tv,ugh!!!!!! What can I do??
Asked 6 years ago by Moes.
- Answer Try to press and hold the home button for up to 2 minutes to pair the remote to the Fire TV Edition television. To watch Fire TV Edition TV Help Videos, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202162190 For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWhat are the dimensions of the TV stand? How far apart are the two legs that hold up the TV? I want to know if the TV stand I have is wide enough to support this TV. If this TV is 38.1 inches wide, will it fit on a TV stand that is 23.5 x 15.5 inches?
Asked 6 years ago by ihaveaquestion.
- Answer The stand footprint is 28 x 9.1 in . It will not fit your stand. The VESA mounting pattern is 200 × 300 – M6 x 25 mm type screws (4 pcs) You can attach a VESA compliant universal TV center stand that fits on your TV stand. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWill this fit on a 24" TV Stand?
Asked 6 years ago by Teride.
- Answer The footprint is 28.2 in (71.6 cm). It will not fit a 24 in TV Stand. The VESA mounting pattern is 200 × 300 – M6 x 25 mm type screws (4 pcs) You can attach a VESA compliant universal TV center stand that fits on your TV Stand.. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionMy TV and remote are having some issues. The home and Netflix buttons aren't working on the firestick remote and when I go to the Netflix app on the tv, it goes to a black screen. I've tried to update the Netflix app on there as well. no luck, any advice?
Asked 6 years ago by bella.
- Answer For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionI need to know the width from one stand leg to the other. The TV needs to sit on a dresser that is 23 inches wide so the measurement must be from the outside of one of the two stands to the outside of the other stand. Can someone help. Thank you.
Asked 6 years ago by Patio.
- Answer The stand width from left to right at the widest part (footprint): 28 in (71.12 cm). The VESA mounting pattern is 200 × 300 – M6 x 25 mm type screws (4 pcs) You can attach a VESA compliant universal center stand that fits on your dresser. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionCan I download additional apps? Is the Altice One (Optimum cable) app available to download?
Asked 6 years ago by vtsue.
- Answer The Altice One app is not available for the Fire TV Edition experience. For more information, please visit: https://www.optimum.net/pages/alticeone/app.html To search for available apps to download, please visit: amazon.com > Menu - Shop By Category > Fire TV > Fire TV Apps & Channels > Refine by Device Type select Fire TV Edition TV and search. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
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QuestionCan I loop an mp4 or mov file through the USB port?
Asked 6 years ago by Nata.
- Answer To watch Videos from a USB Flash Drive on your Fire TV Edition television, you need to download the Media Player app VLC for Fire. The app VLC for Fire supports the following formats: MKV, MP4, AVI, MOV, Ogg, FLAC, TS, M2TS, Wv and AAC The VLC app has a repeat function. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWhy does the volume control on the remote not adjust the level on my sound bar? My Bell satellite remote does.
Asked 6 years ago by steamer.
- Answer The Voice Remote controls the volume of the Fire TV Edition television only. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionIs this compatible with Comcast wireless remote and Bluray?
Asked 6 years ago by Bedroom.
- Answer You can connect your Cable Box and Blu-ray player using HDMI. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionHow do you turn this TV on and off? The power button on the remote does not work and even the button on the TV itself doesn't either! Had to unplug it to shut it off!!!!!
Asked 6 years ago by Anonymous.
- Answer For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
Questionwhat is the cabinet width of the toshiba 43" tv?
Asked 6 years ago by gino.
- Answer The Dimensions with stand (H x W x D): 23.9 x 38.1 x 9.1 in David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionIs close captioning easy to set up and once it is set will it be for all shows?
Asked 6 years ago by oldgirl.
- Answer The Fire TV Edition television features Closed Captions. The will show if they are available. To activate them while watching Live TV press the Menu button and select Captions and Audio. For CC settings go Home > Settings > Accessibility > Closed Caption. For more information, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=GF2WDRKM6AWE4SLM David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
Questionbought new Toshiba 43 in 4k and just want to hook up to direct tv. How do we do this? don't want fire fox etc
Asked 6 years ago by rip13.
- Answer Connect your DirecTV box to the Fire TV Edition television using HDMI. Try to use the Power On feature, using the included Voice Remote go Home > Settings > Display & Sounds > Power On and select Last Input. To watch Fire TV Edition TV Help Videos, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202162190 David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWould am echo DOT work the same as the traditional echo?
Asked 6 years ago by Heidi.
- Answer To link your Alexa enabled device (Echo) to the Fire TV Edition television use the Alexa app. If you are using the smartphone app, go Home > Menu > Settings > Video and TV > Fire TV and follow the on-screen instructions. For more information about the Alexa commands please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250 David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionCan this Tv also be used on 220 v electricity?
Asked 6 years ago by uptown.
- Answer For this Fire TV Edition television, the Power Rating is 120V – 60Hz - 1.1A. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionIs this TV refurbished or a new one?
Asked 6 years ago by picklepacker.
- Answer This is a New Fire TV Edition television. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionHOW YOU DVR YOU TV
Asked 6 years ago by judy.
- Answer Connect your DVR to the Fire TV Edition television using HDMI. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionMy 43" fire tv edition worked fine until today. The little unit with on/off controls with voice remote is dead. TV will not turn on or do anything. What do I need to do? Thank you.
Asked 6 years ago by N9018nS6.
- Answer For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question
QuestionWe have a Bose Solo 5 soundbar connected via digital optical. On our previous TV we could turn off the TV speakers and the TV volume would control the volume of the soundbar. Is there a way to make this setup work with this model TV?
Asked 6 years ago by Rob.
- Answer The Fire TV Edition television features a Digital Optical Output. To change the Audio Output settings go: Home > Settings > Display and Sounds > Audio Output > Turn TV Speakers OFF and Select Digital Audio Format PCM. David M. - Toshiba Support
  Answered 6 years ago by Toshiba Customer Care
  Answer this question

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Questions & Answers

Toshiba - 43” Class LED 4K UHD Smart FireTV Edition TV

Q: QuestionTv opens to home page even though Setting is last input and should open to last cable station.

Q: QuestionWhy is my Toshiba fire tv stuck on language when I went to do a factory reset? Nothing makes it go away, cant use tv,ugh!!!!!! What can I do??

Q: QuestionWhat are the dimensions of the TV stand? How far apart are the two legs that hold up the TV? I want to know if the TV stand I have is wide enough to support this TV. If this TV is 38.1 inches wide, will it fit on a TV stand that is 23.5 x 15.5 inches?

Q: QuestionWill this fit on a 24" TV Stand?

Q: QuestionMy TV and remote are having some issues. The home and Netflix buttons aren't working on the firestick remote and when I go to the Netflix app on the tv, it goes to a black screen. I've tried to update the Netflix app on there as well. no luck, any advice?

Q: QuestionI need to know the width from one stand leg to the other. The TV needs to sit on a dresser that is 23 inches wide so the measurement must be from the outside of one of the two stands to the outside of the other stand. Can someone help. Thank you.

Q: QuestionCan I download additional apps? Is the Altice One (Optimum cable) app available to download?

Q: QuestionCan I loop an mp4 or mov file through the USB port?

Q: QuestionWhy does the volume control on the remote not adjust the level on my sound bar? My Bell satellite remote does.

Q: QuestionIs this compatible with Comcast wireless remote and Bluray?

Q: QuestionHow do you turn this TV on and off? The power button on the remote does not work and even the button on the TV itself doesn't either! Had to unplug it to shut it off!!!!!

Q: Questionwhat is the cabinet width of the toshiba 43" tv?

Q: QuestionIs close captioning easy to set up and once it is set will it be for all shows?

Q: Questionbought new Toshiba 43 in 4k and just want to hook up to direct tv. How do we do this? don't want fire fox etc

Q: QuestionWould am echo DOT work the same as the traditional echo?

Q: QuestionCan this Tv also be used on 220 v electricity?

Q: QuestionIs this TV refurbished or a new one?

Q: QuestionHOW YOU DVR YOU TV

Q: QuestionMy 43" fire tv edition worked fine until today. The little unit with on/off controls with voice remote is dead. TV will not turn on or do anything. What do I need to do? Thank you.

Q: QuestionWe have a Bose Solo 5 soundbar connected via digital optical. On our previous TV we could turn off the TV speakers and the TV volume would control the volume of the soundbar. Is there a way to make this setup work with this model TV?

QuestionTv opens to home page even though Setting is last input and should open to last cable station.

QuestionWhy is my Toshiba fire tv stuck on language when I went to do a factory reset? Nothing makes it go away, cant use tv,ugh!!!!!! What can I do??

QuestionWhat are the dimensions of the TV stand? How far apart are the two legs that hold up the TV? I want to know if the TV stand I have is wide enough to support this TV. If this TV is 38.1 inches wide, will it fit on a TV stand that is 23.5 x 15.5 inches?

QuestionWill this fit on a 24" TV Stand?

QuestionMy TV and remote are having some issues. The home and Netflix buttons aren't working on the firestick remote and when I go to the Netflix app on the tv, it goes to a black screen. I've tried to update the Netflix app on there as well. no luck, any advice?

QuestionI need to know the width from one stand leg to the other. The TV needs to sit on a dresser that is 23 inches wide so the measurement must be from the outside of one of the two stands to the outside of the other stand. Can someone help. Thank you.

QuestionCan I download additional apps? Is the Altice One (Optimum cable) app available to download?

QuestionCan I loop an mp4 or mov file through the USB port?

QuestionWhy does the volume control on the remote not adjust the level on my sound bar? My Bell satellite remote does.

QuestionIs this compatible with Comcast wireless remote and Bluray?

QuestionHow do you turn this TV on and off? The power button on the remote does not work and even the button on the TV itself doesn't either! Had to unplug it to shut it off!!!!!

Questionwhat is the cabinet width of the toshiba 43" tv?

QuestionIs close captioning easy to set up and once it is set will it be for all shows?

Questionbought new Toshiba 43 in 4k and just want to hook up to direct tv. How do we do this? don't want fire fox etc

QuestionWould am echo DOT work the same as the traditional echo?

QuestionCan this Tv also be used on 220 v electricity?

QuestionIs this TV refurbished or a new one?

QuestionHOW YOU DVR YOU TV

QuestionMy 43" fire tv edition worked fine until today. The little unit with on/off controls with voice remote is dead. TV will not turn on or do anything. What do I need to do? Thank you.

QuestionWe have a Bose Solo 5 soundbar connected via digital optical. On our previous TV we could turn off the TV speakers and the TV volume would control the volume of the soundbar. Is there a way to make this setup work with this model TV?