Questions & Answers

Q: QuestionI'm asking questions about TOSHIBA TVs because starting 40 years ago I bought 2 TOSHIBA TVs that lasted 15 years each. Neither one stopped working, I just found something better. Now I have a 43" TCL ROKU TV but my eyes need a bigger TV. TOSHIBA 65" good?

Asked 1 year ago by Steve65.

• A:Answer The Toshiba 65" Class C350 Series LED 4K UHD Smart Fire TV is a solid choice, offering good picture quality and smart features powered by Fire TV. However, it's worth noting that while Toshiba TVs generally have a good reputation, make sure to check specific reviews and performance comparisons to ensure it meets your expectations for brightness, color accuracy, and overall viewing experience. Patricia | Toshiba Support https://www.bestbuy.com/site/toshiba-65-class-c350-series-led-4k-uhd-smart-fire-tv/6532123.p?skuId=6532123

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionI want to set up blue tooth headphones for my dad AND be able to hear thru the TV speakers at the same time. Right now if I hook up the headphones, I can't hear the TV. Thanks

Asked 1 year ago by Toshiba.

• A:Answer Hi Toshiba Customer, thank you for your interest in the Toshiba 65C350LU. Both the internal speaker of the TV and the Bluetooth headphones cannot output sound at the same time. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 1 year ago by Toshiba Product Expert

  
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Q: QuestionIs this 110v or 220volts

Asked 2 years ago by Anonymous.

• A:Answer Hi Toshiba Customer, thank you for your interest in the Toshiba 65C350LU. The Power Supply (Voltage/Hz) AC 120V / 60Hz. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionNot very hip to all these new fangled TV's Just want to know if this TV is cable ready for my Spectrum provided cable?i

Asked 2 years ago by Topcat.

• A:Answer Hi Topcat, thank you for your interest in the Toshiba 65C350LU. This TV is compatible with many cable TV streaming services. If you have any further questions or concerns please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionCan this TV be set up to work only with an antenna, like a old dumb TV for broadcast and blu Ray's only ???

Asked 2 years ago by Anonymous.

• A:Answer Yes, i think you can set up the TV to work only with an antenna for broadcast channels and a Blu-ray player for discs, similar to an old "dumb" TV. The Toshiba Fire TV allows you to access over-the-air channels via an antenna and connect external devices like a Blu-ray player through its HDMI ports. You can use it as a traditional TV for these purposes without using its smart features or internet connectivity if you prefer.

  Answered 2 years ago by FredyTeneVerified Purchase

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Q: Questiondoes one of the HDMI ports support ARC?

Asked 2 years ago by RandyV.

• A:Answer Hi Randy, thank you for your interest in the Toshiba 65C350LU. Yes, the TV supports ARC. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionIs this a 2023 model or a 2021, as It is written in the reviews?

Asked 2 years ago by EQ.

• A:Answer This is the 2023 model released just a few months ago. The model is 65C350LU on the 65 inch. The 2021 model ends with KU instead of LU. HTH

  Answered 2 years ago by BlindBoy1

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Q: QuestionIs it possible to turn off wi-fi and bluetooth if you are just using the TV tuner and or watching 4k blu rays to save electricity ?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by DarrellWVerified Purchase

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Q: QuestionA few years ago, I was told that TOSHIBA didn't make their TVs, but had sold their name to someone else who could then make TOSHIBA TVs. Is Toshiba now making their own TVs?

Asked 1 year ago by Steve65.

• A:Answer The Geek Squad told me today Saturday September 28th 2024 when I called in for repairs on my Toshiba TV. The Geeks God told me that Toshiba makes their own TVs and they also make Hisense tvs also. I was told that my Toshiba TV is non-repairable and since I had the extended warranty that I was going to be receiving a brand new TV. So I would recommend buying the 5-year service warranty if you buy a Toshiba TV cuz my original Toshiba TV only lasted a little over two and a half years.

  Answered 1 year ago by EdwardP

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Q: QuestionHow far apart are the legs on the TV. Ty

Asked 1 year ago by Donna.

• A:Answer The horizontal measurement of the stand/base, or the distance from the outside of one leg to the outside of the opposite leg, as it is attached to the product is 46.7 inches. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Toshiba Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by Toshiba Customer Care

  
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Q: QuestionIs this tv able to screen mirror?

Asked 1 year ago by Natalie.

• A:Answer Hi Nata, thank you for your interest in the Toshiba 65C350LU. Yes, the TV supports Apple AirPlay if you want to cast content from your phone. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at [email protected]. Thanks again, Toshiba Support Team.

  Answered 1 year ago by Toshiba Product Expert

  
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Q: QuestionHow much memory does this model have?

Asked 1 year ago by Memory.

• A:Answer 11.75GB. Mine currently says 8.82 GB of 11.75 avaliable. .... and i have a ton of the usual apps installed

  Answered 1 year ago by CPRUpstateVerified Purchase

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Q: QuestionHow many input output connections

Asked 2 years ago by Anonymous.

• A:Answer 3 hdmi, 1 vga, 1 coax cable, 1 usb, 1 optical, 1 3.5mm audio out n an ethernet input.

  Answered 1 year ago by CPRUpstateVerified Purchase

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Q: QuestionWhat country is this TV made in?

Asked 2 years ago by Anon.

• A:Answer China

  Answered 2 years ago by JanetZVerified Purchase

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Q: QuestionI understand that this is a fire tv, however, I don’t believe I can get certain apps on a fire tv. Can I run a fire stick from the hdmi if I’d like to access the apps on my current fire stick?

Asked 2 years ago by TJ.

• A:Answer You can “jailbreak” this firetv just like a firestick too add 3rd party apps.

  Answered 2 years ago by JoshuaBVerified Purchase

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Q: QuestionCan you schedule record streaming programs on this tv ?

Asked 2 years ago by Tom.

• A:Answer Depends on what streaming service you use. The TV doesn’t have dvr storage.

  Answered 2 years ago by Coachhill1Verified Purchase

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Q: QuestionWhere is Toshiba customer service answering questions about this model???

Asked 2 years ago by Anonymous.

• A:Answer Hi Toshiba Customer, thank you for your interest in the Toshiba 65C350LU. Our dedicated Toshiba Customer Care Team is here to assist you with any questions related to our products. Whether you need help with display technology or software development, feel free to reach out to us at 1-888-407-0396 or email us at [email protected] and our experts will be more than happy to assist you. Thanks again, Toshiba Support Team.

  Answered 2 years ago by Toshiba Product Expert

  
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Q: QuestionHello, is this tv dual voltage ?

Asked 2 years ago by Moudine.

• A:Answer no.

  Answered 2 years ago by user318415

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Q: QuestionWhat might be causing one side of my screen to appear darker than the other as if there was a shadow on the screen?

Asked 1 week ago by LivingRoomToshiba.