Questions & Answers

Q: QuestionIs this router compatible with older Wi-Fi devices?

• A:Answer Yes, the Archer AX11000 is backward compatible and supports all previous 802.11 standards and all WiFi devices.

Q: QuestionWhat is the maximum Wi-Fi speed this router can deliver?

• A:Answer This router can deliver speeds up to 10.8 Gbps.

Q: QuestionDoes this router have parental controls?

• A:Answer Yes, this router comes equipped with robust parental controls as part of the TP-Link HomeCare™ feature.

Q: QuestionHow many devices can connect to this router simultaneously?

• A:Answer This router can connect up to 12 devices simultaneously.

Q: QuestionHow do the LED indicators on the router help me?

• A:Answer The LED indicators allow you to easily monitor the status of your network.

Q: QuestionDo I need a modem to use ?

Asked 3 years ago by VinnyL.

• A:Answer Yes.

  Answered 3 years ago by DaveJVerified Purchase

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Q: QuestionCan you wall mount this router?

Asked 3 years ago by Ish075.

• A:Answer Absolutely! The base of the unit is equipped with wall mounting keyholes.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionI have At&t wifi will this be better than the supplied router the give?

Asked 3 years ago by TylerM.

• A:Answer Hi! While we do not know the type of router you were supplied (no model # given), it is highly unlikely that the supplied router will perform on the same level as this robust, powerful, AX11000 option. If you are interested in introducing the Archer AX11000 to your network, you can simply connect it to your existing Internet source (e.g. modem) via Ethernet cable.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionHow far away can this be from the router if using Bluetooth to hook the modem and router together?

Asked 1 year ago by Mauiman.

• A:Answer Routers cannot be linked to a Modem via Bluetooth. The only way to connect a router to a modem is via Ethernet. Connect the modem's Ethernet port to the router WAN ethernet port.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionWill this router work for Spectrum Internet?

Asked 2 years ago by Deadshottontwitch.

• A:Answer Yes, as long as the router is connected via Ethernet cable to your existing Internet source (e.g., your modem, ONT, or gateway).

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionI WANT TO ADD A MESH RECEIVER. WHICH ONE CAN I USE?

Asked 3 years ago by CARROLL.

• A:Answer Hi! If you are referring to TP-Link OneMesh technology, you can use any of the TP-Link OneMesh compatible Wi-Fi extenders listed on our official website here: https://www.tp-link.com/us/onemesh/product-list/#range-extenders

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionIs this strictly a gaming router or can I use it for Tv, laptops, etc as well.

Asked 3 years ago by Anonymous.

• A:Answer Hi! It can be used for all of your Wi-Fi devices. It just has additional features that help with gaming performance.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionCan this router be used with optimum?

Asked 3 years ago by Sciguy4u.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat size house can the ax11000 handle

Asked 5 years ago by Pat.

• A:Answer If it helps I’m in 2700sq ft with no issues

  Answered 3 years ago by FunctionalVerified Purchase

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Q: QuestionIf the max speed is 10.8tb and my internet speed it 1tb, does that mean that the router can deliver 1tb speed to 10 devices?

Asked 6 months ago by Cinder.

• A:Answer What do you mean by tb? That is not a speed rating we are familiar with. Internet speeds are based in Mbps or Gbps.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionUntil what date will this router receive firmware updates? In other words, do you have end of support date for this router?

Asked 8 months ago by Customer.

• A:Answer Hello Mike, End of Support is not known for this product as it is still an actively sold product.

  Answered 8 months ago by TPLinkSupport

  
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Q: QuestionIs this compatible with Alexa?

Asked 1 year ago by Geegee.

• A:Answer Hi! The Archer AX11000 supports the TP-Link Router Skill in Alexa. For more information on this Skill and its features, please see our FAQ here: https://www.tp-link.com/us/support/faq/1569/

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCan you use one as a router and one as an access point, or extender, with the OneMesh?

Asked 1 year ago by DonPachuco.

• A:Answer No. However, you can use a OneMesh™ Wireless Router with several sets of Range Extenders or Powerline Adapters to create a OneMesh™ network.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDoes this router have a built in vpn?

Asked 1 year ago by Self.

• A:Answer Yes, you can setup certificates adn use OpenVPN built into the router

  Answered 1 year ago by CalebSVerified Purchase

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