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Questions & Answers

Page Showing 21-31 of 31 questions
  • QuestionCan this camera be connected to a laptop to show the video feed in real time?

    Asked by Anonymous.

    • Answer Yes, you can connect the TP-Link Tapo Indoor 2K Wi-Fi Security Plug-In to a laptop to show the video feed in real time using the RTSP protocol. This allows you to view the live stream on your computer using third-party apps like VLC Player.Obtain the camera's IP address: You can find this in the Tapo app or by accessing the camera's web interface. Open Port 554 on your router: This port is required for RTSP streaming. Use a third-party app: Install an app like VLC Player on your laptop. Enter the RTSP stream URL: The URL will be in the format rtsp://IP Address/stream1 for high quality or rtsp://IP Address/stream2 for low quality. Start playing the stream: The app should now display the live video feed from the Tapo camera.

      Answered by WaltS

  • QuestionSo this does not require you to purchase the subscription or save any recordings of anything correct? I am mainly just wanting to use camera for my dogs at home when I am at work so I can tell them NO and they will be able to hear clearly right?

    Asked by Anonymous.

    • Answer ocal Recording: If you have a microSD card inserted and formatted, the camera will continue to record video, including during motion detection or 24/7 recording, even if the Wi-Fi connection is lost. Limited Functionality: While the camera records locally, you won't be able to view the live feed, playback videos, or receive notifications through the Tapo app without a Wi-Fi connection. Wi-Fi Required for Setup: The camera needs a Wi-Fi connection to be configured initially. Local Network Access: You can still potentially view the live feed and playback videos by connecting your phone to the same Wi-Fi network as the camera, even if it's not connected to the internet. The app can get a little annoying at times because it frequently pops up and asks you if you want to buy the additional subscription. If you don't wish to do so, the functionality continues the same as long as you have your recordings directed to a MicroSD card.

      Answered by WaltS

  • QuestionWill it work with Starlink?

    Asked by Camera.

    • Answer Yes, the Tapo Indoor 2K Wi-Fi Security Plug-In Cameras are compatible with Starlink internet service. As long as the cameras are within range of your Starlink router's 2.4GHz Wi-Fi network, they should function properly. Wi-Fi Connection: The Tapo cameras connect to your home Wi-Fi network, and since Starlink provides a Wi-Fi router, the cameras can connect to that. Range: Ensure the cameras are within a reasonable range of your Starlink router's Wi-Fi signal for optimal performance. Starlink Hardware: If you have a Gen-2 Starlink terminal (the rectangular dish), you may need to purchase an Ethernet adapter from Starlink to connect your TP-Link router directly to the Starlink gateway. Configuration: You might need to configure "Bypass Mode" on the Starlink app and set a static route on your TP-Link network for your Starlink gateway to avoid dual-NAT issues and access Starlink settings.

      Answered by WaltS

  • QuestionDoes this still record what's going on even when you are actively viewing the camera or even when you are reviewing recordings? I have another brand right now that pause recording while doing such and it's the most ridiculous thing ever.

    Asked by SamsClubSandwich.

    • Answer Yes, Tapo Indoor 2K cameras can be set to continue recording even when you're actively viewing the camera or reviewing recordings. This is achieved by setting up a continuous recording schedule in the Tapo app, typically using a microSD card.

      Answered by WaltS

  • Questionis it iPhone X compatible or does it even matter and it can paired from the homekit app directly?

    Asked by ggg.

    • Answer Yes, the Tapo Indoor 2K Wi-Fi Security Camera is compatible with Apple HomeKit, which means it can be controlled and paired with an iPhone X or any later model through the Home app. You do not need the Tapo app for setup or control once the camera is added to the Home app. Here's why it matters and how to set it up: HomeKit Integration: Tapo devices are designed to work seamlessly within the Apple Home ecosystem, allowing for unified control and automation with other HomeKit accessories. iPhone X Compatibility: The Tapo app is compatible with iOS 12 or later, including the iPhone X. Simplified Control: Once paired with HomeKit, the camera can be controlled through the Home app on your iPhone, using voice commands with Siri, or through automations with other HomeKit devices. No Need for the Tapo App: You can set up the camera in the Home app directly and use it without needing the separate Tapo app for basic functionality. To set up the Tapo Indoor 2K camera with HomeKit: Open the Home App: Launch the Home app on your iPhone. Add Accessory: Tap the "+" icon in the top right corner and select "Add Accessory". Scan the Code: Follow the instructions in the Home app to scan the HomeKit setup code (a QR code) on the camera. Follow the Steps: The Home app will guide you through the setup process, which may include connecting the camera to your Wi-Fi network. Enjoy Seamless Control: Once setup is complete, you can view the camera feed, control the privacy shutter, and set up automations within the Home app.

      Answered by WaltS

  • QuestionHello. Allows this cam 110-220 volts (plug in)? or only 110v? Thanks

    Asked by PabloG.

    • Answer Hi! The Tapo C125's included power adapter supports an input voltage range of 100-240 V, 50/60 Hz.

      Answered by TPLinkSupport

  • QuestionCan the physical privacy shutter be operated from BOTH the TAPO app AND from the physical button on the camera?

    Asked by NA.

    • Answer Yes, the privacy shutter can be controlled both from the app and with the button on the camera itself.

      Answered by Risen

  • QuestionHi, I would like to ask if I can set it to auto record when it starts detecting noise and stop when the noise stops?

    Asked by BoraA.

    • Answer It can detect cat meowing, dog barking, baby crying, and glass breaking.

      Answered by Risen

  • QuestionCan any size micro card be used?

    Asked by JudyM.

    • Answer The Tapo C125 supports Micro SD cards with a capacity of up to 512 GB.

      Answered by TPLinkSupport

  • QuestionTAPO application allow to delete recorded videos from the SD card?

    Asked by Yauheni.

    • Answer No, the Tapo app for the Tapo Indoor 2K Wi-Fi Security Plug-In does not allow users to delete specific recorded videos from the SD card. You can format the entire SD card to delete all recordings within the Tapo app. Alternatively, you can physically remove the SD card and delete recordings using a computer or phone. One user on the Tapo Community forum suggests the possibility of using third-party software like iSpy to manage the camera on a computer, but this isn't a native feature within the app.

      Answered by WaltS

  • QuestionIs this camera HomeKit Secure Video (HKSV) compatible?

    Asked by ND23.

    • Answer How could the manufacturer get such a simple question so wrong?! The C125 is absolutely compatible with HKSV. I have 5 and run all 5 with HomeKit Secure Video recording flawlessly.

      Answered by Anonymous