Questions & Answers
- Model:
- TRACFONE INTL LD ADD ON $10
- |
- SKU:
- 6251675
Page Showing 41-52 of 52 questions
Q: QuestionCan a call be made to my tracfone from the US, while I'm in America Samoa?
Asked by Larrydon.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can make a call to your TracFone device from the US while you are in American Samoa. Thank you.
Answered by TracFone Wireless
Q: QuestionI bought a pay as you go trac fone with three months service. I am in Florida and want to text to Canada. Someone working for trac fone told me, on the phone, that I could buy a card that would allow me to text to Canada. Now I am being told I cannot.
Asked by Rose.
- A:Answer Hi. This is April from TracFone Wireless. We don't support international text messaging. Therefore, you cannot send a text to Canada.
Answered by TracFone Wireless
Q: QuestionHi can i use this to call the phillipines?? Thank you
Asked by Jonathan.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can use this card to call the Philippines. Thank you.
Answered by TracFone Wireless
Q: QuestionHi can I call to The India and how much I would be charged for a minute and can I call from my another prepaid iPhone . If the card balance has any expiry date
Asked by Satyam.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can India with a rate of $0.01 per minute. Card benefits expires after 180 days of last use or 30 days after your service is suspended, whichever occurs first. Thank you.
Answered by TracFone Wireless
Q: QuestionCan this calling card be use from a payphone
Asked by Ree.
- A:Answer Hi, This is Christian from TracFone Wireless. No, you can only use it on a TracFone branded phone. Thank you. If you have further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Answered by TracFone Wireless
Q: QuestionI have tracfhone but it doesn't work I zip code 04564 this is maine with this card will I have service.
Asked by Bud.
- A:Answer Hi. This is Robert from TracFone Wireless. We apologize for the inconvenience. We're here for you, and would love to help out! For us to help you fix the phone service, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Answered by TracFone Wireless
Q: QuestionCan l call Vietnam .... how much a minute if l call by mobile to moble
Asked by Tom.
- A:Answer Hi. This is Janet from TracFone Wireless. Yes, you can call Vietnam with the $10 Global Calling card. Vietnam's international mobile to mobile rate is $0.08 per minute.
Answered by TracFone Wireless
Q: QuestionCan I call Hong Kong using this card?
Asked by Goldie.
- A:Answer Hi. This is Arianne from TracFone Wireless. Yes, you can call Hong Kong using the $10 Global Card. Thank you.
Answered by TracFone Wireless
Q: QuestionI have two questions concerning the global card. One is what do you mean by “digital “? The other is can I use the global card to call another cell phone in Japan?
Asked by Ragnar.
- A:Answer I do not know, but I do believe that you can use this card to call mobile phones anywhere in the world. I received my card through the mail, but I suspect that "digital" means that you can order it direct on-line.
Answered by brodon
Q: QuestionWhy am I not able to make or receive calls on my Tracfone in Puerto Rico? Do I need to purchase a international calling card. I thought Puerto Rico was a US Territory Thank you
Asked by BK.
- A:Answer Hi. This is Janet from TracFone Wireless. We're sorry for the trouble that you encountered with our service. Supposedly, you should be able to use our service in Puerto Rico. Availing the International Calling card is not necessary for the service to work within our coverage area in Puerto Rico. Let us verify the coverage status that we have in your physical address and help you out. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Answered by TracFone Wireless
Q: QuestionHi, can I use this $10 Global card to Call Nicaragua from California; how many minutes would I get?
Asked by Andrew.
- A:Answer Hi. This is Wendy from TracFone Wireless. Yes, you can. The fix amount is $10, the moment that you used all of it then you can no longer call internationally. To know the rates, please visit our website. Have a beautiful day.
Answered by TracFone Wireless
Q: QuestionCan I use the $10 international global card to text to Canada from the US? I have a three months of pay as you go on my trac fone.
Asked by Rose.
- A:Answer Hi. This is April from TracFone Wireless. Unfortunately, TracFone cannot be used outside the United States, Puerto Rico, Hawaii, Alaska and the U.S. Virgin Islands. The reason is there is still no services provided outside these areas and unauthorized use of TracFone may result in immediate discontinuance of service. Thank you.
Answered by TracFone Wireless
Page 3, Showing 41-52 of 52 questions
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