“I wanted to download music from my computer and when I plugged the USB into my computer it said that there is no file there. How can I do it if it says there's no file and in my book it says that I have it in my phone?”
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Hi. This is Katrina from TracFone Wireless. We understand your concern. For us to better assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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