“Why do I need a pin number to get customer assistance from Tracfone? My old phone shows that it is not pin protected. I am considering buying this phone.”
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Hi. This is Wendy from TracFone Wireless. A PIN number is needed whenever you're making changes on your TracFone Account. It is also for security purposes. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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