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Page Showing 41-60 of 302 questions
  • QuestionI have an att flip phone under my sons plan . it recently expired and i would like to get my own plan. can i keep my number ?? i only needit for emergencys since i am 90 years old and do not drive .. how can i do this ? i am not computer savvy

    Asked by Flash9.

    • Answer Hi. This is Charinadelle from TracFone Wireless. Yes, we can help you keep your number. You just need to provide us your Account Number and Number Transfer Pin from your previous provider. Once you have these informations, contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word PORTIN to 611611. Thank you.

      Answered by TracFone Wireless

  • QuestionIs there a volume control that applies to voice. Not side button. I can be heard on my cell Phone but cannot hear caller.

    Asked by Anonymous.

    • Answer Hi. This is Dianne from TracFone Wireless. Yes, just head over to Settings > Sound & vibration and adjust the different sliders to control media volume, ringtone, notifications, and alarm as per your liking. For further questions or concerns, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionMy phone doesn’t ring when closed, only when open. How can make it ring when closed?

    Asked by DVS.

    • Answer Hi. This is Charinadelle from TracFone Wireless. We apologize for any inconvenience. A close phone will ring if it is on any incoming calls and will come up as a notification of a missed call, same goes for text messages. We would like to take a closer look on this issue to provide concrete resolution. For assistance, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionMy new phone only rings when open, not when closed? How can I fix this?

    Asked by DVS.

    • Answer Hi. This is Mark from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue. We'll help you configure your settings. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionIf I place my current active pay as you go Page Plus BYOP sim card in this Nokia 2760 flip, will my service transfer to this flip with no issues?

    Asked by Justaquestion.

    • Answer Hi. This is Jhyzel from TracFone Wireless. No, you will need to unlock the phone first before you can transfer your SIM card to that phone . For further questions or concerns, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionHi! What are the capabilties of this motel? Can it do anything besides text call tell time and take pictures?

    Asked by Anonymous.

    • Answer Hi. This is Dianne from TracFone Wireless. Yes, with some new upgrades and the speed of 4G. If you need further assistance, please contact us via this chat link https://www.tracfone.com/support/contactus. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.

      Answered by TracFone Wireless

  • QuestionDoes this phone have a SIM card installed

    Asked by Anonymous.

    • Answer Hi. This is Jomarey from TracFone Wireless. Yes, this phone has pre-installed SIM card. If you need further assistance, please contact us via this chat link https://www.tracfone.com/support/contactus. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.

      Answered by TracFone Wireless

  • QuestionIs this phone easy to use for senior citizens? Can this phone be used with Mint mobile service? Is the volume loud for senior citizens to hear? Thank you

    Asked by Ladyrose1116.

    • Answer Hi. This is Aira from TracFone Wireless. The phone works great especially for senior citizens and has loud volume for better hearing. Also, you need to check if the phone is compatible with Mint Mobile before using their service. For further assistance, please contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. Thank you.

      Answered by TracFone Wireless

  • QuestionHow do you get the back off nokia 2760 cell phone?

    Asked by Buzzy.

    • Answer Hello. This is Arianne from TracFone Wireless. You can remove the back cover by putting your fingernail in the small slot at the bottom of the phone and then lift it. For further assistance, please contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text TUTORIAL to 611611 to obtain a handset tutorial directly on your device. Thank you.

      Answered by TracFone Wireless

  • QuestionCan I add this phone to my regular phone plan with TMobile?

    Asked by Anonymous.

    • Answer Hi. This is Jomarey from TracFone Wireless. You can only add this phone to your TMobile phone plan if the phone is already unlock. For further questions or concerns, kindly contact us via this chat link https://www.tracfone.com/support/contactus. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

      Answered by TracFone Wireless

  • QuestionThis phone says pre paid: do i need to buy a plan just for basic talk and text if I'm only in the US for a week mainly to arrange for limo pick up because it says pre paid. does it have it's own number?

    Asked by Tracfone.

    • Answer Hi. This is Arianne from TracFone Wireless. Yes, you need to buy a plan to activate the phone in order for you to be able to make and receive calls or texts. A phone number will be assigned after activating it. For further information, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

      Answered by TracFone Wireless

  • QuestionWill this work in 02747 area?

    Asked by Rose.

    • Answer Hi. This is Ryan from Tracfone Wireless. We would like to take a closer look about your concern. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • Questionjust to see if i got this straight.... if i buy a trac phone for 19.99 then i just buy a card every month for 20.00 and thats it...????

    Asked by wannabsure.

    • Answer Hi. This is Charinadelle from Tracfone Wireless. Regarding your concern, yes. Once you buy a phone, you can also choose which service plan you would like to purchase. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionCan I take a photo and text the photo?

    Asked by R.

    • Answer Hello. This is Junry from TracFone Wireless. Yes. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionDoes this phone work with Xfinity wireless?

    Asked by Mike.

    • Answer Hi. This is Jhyzel from TracFone Wireless. Regarding your concern, yes you can use this phone to another service provider but you will need to unlock the phone first. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • Questionnokia voice mail setup

    Asked by L.

    • Answer Hello. This is Joel from TracFone Wireless. To setup your voicemail, you can dial *86 and follow the instructions given by the IVR system. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionI’m turning my Lively phone and want a flip phone. I have a phone number with ATT . Can I use my flip phone with a ATT number?

    Asked by Mo.

    • Answer Hello. This is Joel from TracFone Wireless. Regarding your concern, yes. As long as your phone number is ported out from your previous provider. For further assistance, please chat with us via this link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionI already have boost service can I just buy this phone and pop my chip in

    Asked by BobbyWarrior.

    • Answer Hello. This is Ryan from TracFone Wireless. In order to use TracFone branded devices in other network carriers you need to have it unlock first. For further information about our Unlocking Policy you can visit this link https://www.tfwunlockpolicy.com. If you need further assistance, kindly contact us via https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionCan you download the GroupME app with the Nokia 2760 flip?

    Asked by vbrad2023.

    • Answer Hello. This is Jomarey from TracFone Wireless. GroupMe has an app for every major platform: iPhone, Android, and Blackberry. Even if someone with an old-school flip phone can use the service just by texting the group number GroupMe sets up for you. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless

  • QuestionCan I put my tmibile SIM card inside the phone

    Asked by Anonymous.

    • Answer Hello. This is Aira from TracFone Wireless. You cannot put your T-Mobile SIM card since your phone is using TracFone services. We would like to take a closer look on this issue. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

      Answered by TracFone Wireless