Questions & Answers

Q: QuestionDoes this software help protect against identity theft?

• A:Answer Yes, Trend Micro Security helps protect you from identity theft.

Q: QuestionWhy is Trend Micro Security good for kids?

• A:Answer Trend Micro Security allows children to explore the web safely, with both time and content limits.

Q: QuestionWhat is included with the Trend Micro Security software?

• A:Answer It includes a mobile app.

Q: QuestionIs this Trend Micro software automatically renewing?

• A:Answer Yes, the Trend Micro Internet Security + Antivirus subscriptions automatically renew after the 2-year term.

Q: QuestionWhat does Trend Micro Security warn you about in emails?

• A:Answer Trend Micro Security warns you about dangerous links in emails and instant messages.

Q: QuestionDoes this work with a Chromebook?

Asked 5 years ago by Disappointed.

• A:Answer No, this will not work with a Chromebook.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHow do I delete duplicates

Asked 1 year ago by Randy.

Q: Questionwill this work with windows 10 in smode?

Asked 5 years ago by billyo.

• A:Answer You will need to go to the special Trend Micro download page to find the link to the Microsoft Store with the Windows 10 in S-Mode compatible version of Trend Micro security. You should have received an email from Best Buy with the link. If you did not, please contact Geek Squad customer support.

  Answered 5 years ago by Trend Micro

  
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Q: Questionmy internet anti virus is suppose to be free - what happened Order #BBY01-805915308566

Asked 5 years ago by kit.

Q: QuestionTrend Micro subscription thru BBY for 3 devices. How do I install? Tx Your Renewal Details: Trend Micro Internet Security Yearly Subscription Member Number: TRN00000PP000A9337C Serial Number: TOEF-0212-3089-9417-1200 Next Renewal Date: 10/22/2020

Asked 5 years ago by Quintaviius.

• A:Answer You should have an email from Best Buy with instructions and a link to a website with more install details. If you have trouble getting the software installed, please contact Best Buy support.

  Answered 5 years ago by Trend Micro

  
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