Questions & Answers

Q: QuestionWhat kind of threats does Trend Micro Smart Protection technology block?

• A:Answer Trend Micro Smart Protection technology blocks over 250 million threats daily.

Q: QuestionDoes this Trend Micro software provide protection against ransomware?

• A:Answer Yes, it uses the latest anti-ransomware technology to protect your files.

Q: QuestionHow many devices does the Trend Micro Internet Security + Antivirus TTS subscription cover?

• A:Answer This Trend Micro Internet Security + Antivirus TTS subscription covers up to 10 devices.

Q: QuestionWhy should I choose Trend Micro Security?

• A:Answer Trend Micro Security has been recognized by industry experts as delivering 100% protection against web threats.

Q: QuestionDoes Trend Micro Security offer real-time protection?

• A:Answer Yes, Trend Micro Security offers real-time protection.

Q: QuestionI purchased Total Tech Support for my new computer. On the receipt they charged $19.99 for Webroot Security. Is this the same internet security as Trend Micro Security? Also, I have not received any e-mail with my TTS Member Number as of yet.

Asked 5 years ago by redrover.

• A:Answer I only have Trend Micro listed on my receipt and I have a plan ID for TTS listed on the email summary of the TTS.

  Answered 5 years ago by cookieVerified Purchase

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Q: QuestionI am trying to install the Download of new subscription. I unloaded the expired one. I need my serial number to reinstall. I need the serial number. Can you help me?

Asked 5 years ago by GrammyGranny36.

• A:Answer The serial number for your Trend Micro software is also called an "activation code." The code can be found inside the Trend Micro card or box; Best Buy also emails to customers, along with a website link to find the right download file for your subscription.

  Answered 5 years ago by Trend Micro

  
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