Questions & Answers

Q: QuestionWhat kind of warranty does this audio controller have?

• A:Answer This audio controller has a one year warranty for parts and labor.

Q: QuestionDoes this audio controller have mic monitoring?

• A:Answer Yes, this audio controller has variable mic monitoring.

Q: QuestionIs there a bass boost option on this audio controller?

• A:Answer Yes, this audio controller has a multi-step bass boost.

Q: QuestionDoes this controller work with Xbox One?

• A:Answer Yes, this controller works great with Xbox One controllers.

Q: QuestionDoes this audio controller have superhuman hearing mode?

• A:Answer Yes, you can pinpoint quiet audio cues using superhuman hearing mode.

Q: QuestionAre there different game sound presets available?

• A:Answer Yes, there are selectable game presets to customize your sound.

Q: QuestionWould this controller work with a different brand of head set. Example : hyperx cloud 2?

Asked 8 years ago by Anonymous.

• A:Answer Yes, this will work with a different brand of head set.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this Turtle Beach audio controller Adapter work for other different brands such as the Xbox One Turtle Beach Ear Force XO ONE Headset and for the Turtle Beach Elite Pro Tournament Headset?????

Asked 9 years ago by z0mbiewarrior17.

• A:Answer Yes - this controller will work for virtually any chat headset I have tried (I'm using Turtle Beach XO Four, and my wife uses the XO One.)

  Answered 8 years ago by TerminallyIrishVerified Purchase

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Q: QuestionIs this the piece you need to plug in remote to use a mic? I’ve been searching forever for a adapter to connect a mic.

Asked 5 years ago by BraydensMom2009.

• A:Answer Yes, it is and it works great. It’s mainly for the first generation Xbox One controllers, the ones without Bluetooth installed. I would definitely recommend this product.

  Answered 5 years ago by ApacheVerified Purchase

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Q: QuestionIs this adapter compatible with the Turtle Beach XO Three headset? Ive been searching forever for the microsoft adapter (sold out everywhere thats not an arm and a leg)

Asked 7 years ago by ChiTownMama.

• A:Answer ChitownMama, Yes, this should work. The adapter has a 3.5 mm jack that you would plug the headset into. 3.5mm plugs allows for both sound and voice to pass through it. Thanks!

  Answered 7 years ago by keldjenVerified Purchase

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Q: QuestionI have the recon 50x turtle beach so your saying with this I will now hear game volume through the headset

Asked 9 years ago by Murphy.

• A:Answer This product will increase sound quality on compatible headphones with this Turtle Beach audio controller for the Xbox One.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWill this work with ANY type of headphones/earphones that have a 3.5mm jack??

Asked 5 years ago by JackieA.

• A:Answer Hey so I have some wired Astros that plug in my controller through the 3.5mm jack. And this adapter does work with it. I have an Xbox so the adapter plugs in to my controller in the Expansion port part next to the 3.5mm plug in port, and then my mic plugs into the 3.5mm port on the adapter. Hope this helps.

  Answered 5 years ago by ClooneyVerified Purchase

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Q: QuestionDoes this work with the recon x50 headset

Asked 6 years ago by Tyler.

• A:Answer Yes; the Recon 50X is compatible with this particular adapter.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIf I were to plug my Xbox 360 headphones in this, and then into my Xbox one controller would they work?

Asked 7 years ago by Anonymous.

• A:Answer Yes, the product is suitable for that application.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a skullcandy crusher headset, will it work with this adapter if i connect it with the 3.5mm jack?

Asked 5 years ago by joeliram.

• A:Answer If the headset is equipped with a 4-pole 3.5mm plug, then your headset should work fine with the adapter.

  Answered 5 years ago by Turtle Beach Support

  
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Q: Questionthis is the turtle beach audio controller plus, but will the older version which is the audio controller without the plus work with a hyper x cloud 2, or do u need the plus version?

Asked 5 years ago by Anonymous.

• A:Answer The Headset Audio Controllers (plus or not plus) can be used with a wired headset with a 3.5mm CTIA connection. If your other headset fits that description; then you should be able to use it.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionIs it compatible w/Airpod Pros- What are downsides of using bluetooth- Is a noticable delay in sound- Is a limit on the full functionality of the airpods like noise cancellation or quality of sound- ANY downsides- What r ur qualifications to answer this?

Asked 5 years ago by Hunter.

• A:Answer This would not be compatible with any sort of wireless headset or wireless earbuds like the AirPods.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionWill this work with my elite 800 x since it is not compatible with series x?

Asked 5 years ago by Fundy9.

• A:Answer You would not want to use this with your Elite 800X. If your TV has an optical output, you should be able to use that to connect to the Digital In on your headset's transmitter or mixer-control unit. That is actually a better way to hook everything up, as this way any sound playing through your TV can now play through the headset (including TV shows, movies or streaming media, in addition to the sound from the game console). If your TV *does not* have an optical out jack, then you'll need to use an an "HDMI audio extractor" to add an optical output to your console, which will allow the console to play the game's Dolby Digital data stream to the optical digital input on your Turtle Beach product. For the Xbox Series X|S you'll want to choose an HDMI Audio Extractor that supports the full set of video enhancements offered by these new consoles. Please note that Turtle Beach cannot guarantee compatibility between a third-party adapter you may purchase. your existing Turtle Beach product, and/or the console with which you're using them.

  Answered 5 years ago by Turtle Beach Support

  
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Q: QuestionWill this work with a somic g951s headset?

Asked 5 years ago by Serinity.

• A:Answer I don’t have that particular headset but it works well with all my Beats headphones.

  Answered 5 years ago by JayD

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