A:Answer I'm not sure, but if you've purchased a Best Buy Tech support service, they may, but I don't know if they'd do it for older TVs that are not purchased through BB. I suspect that they'll do it for a charge, ask them. Go to: https://www.bestbuy.com/services/remotesupport?utm_campaign=GS%20-%20MRI&utm_source=Calling%20Card%20Desktop%20App&utm_medium=Connect%20With%20An%20Agent%20Button
and chat with them with your specific questions. They'll direct you as to what they can do for you, I'm sure.