Questions & Answers
- Model:
- MOTXT20051PP
- |
- SKU:
- 6360411
Highly rated by customers for: Camera Quality, Ease of use, Price
Page Showing 21-28 of 28 questions
Q: QuestionHow have you found the voice quality you receive (earpiece and speaker) and transmit that your caller hears?
Asked by Edge.
- A:Answer I would rate the front speaker as good for phone calls, I prefer mine on speaker so I don't have it up to my head and I can hear perfect without other people snooping on my conversation in public.
Answered by BigBoyzTech
Q: QuestionOn the back of the box, what is the unlocking policy (how many days to unlock/60)? "If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device."
Asked by SanInFLA.
- A:Answer If it's a prepaid Verizon phone you should have no unlocking issues
Answered by Greatvalue
Q: QuestionThe moto e can I put a sim card in it?
Asked by Kevot.
- A:Answer Yes you can. It's under the back part of the phone
Answered by Moose
Q: QuestionDid the Verizon Moto G6 Play get the Android Pie update?
Asked by Gene.
- A:Answer Thanks for your interest. Moto G6 Play users may already have received the update. Check this link to know more: https://support.motorola.com/us/en/softwareupgrade. -Jess
Answered by Motorola Customer Care

Q: QuestionI bought this phone from here for Verizon and it’s still not unlocking? I have to call geek squad for them to properly unlock it? My brother has been trying to use this phone for days
Asked by B.
- A:Answer You have to use it with a Verizon plan for 60 days. Then the phone will automatically unlock. From the Verizon website Device Unlocking Policies In order to mitigate theft and other fraudulent activity, newly purchased devices are "locked" to work exclusively on the Verizon network. We have separate device unlocking policies that cover postpaid and prepaid devices, as well as special rules for deployed military personnel. "Unlocking" a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier's network on another carrier's network. Due to differing technologies, an unlocked Verizon Wireless device may not work - or may experience limited functionality - on another carrier's network. Postpaid Device Unlocking Policy Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time. Prepaid Device Unlocking Policy Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
Answered by Laura
Q: QuestionCan i keep my old number and transfer data and pictures from my old Tracfone to this one???
Asked by Thom52.
- A:Answer Yes you can
Answered by Saul
Q: QuestionI have a Verizon prepaid Moto E4 and the screen cracked so how much will it cost to buy the Moto e6 prepaid phone on Verizon since I already have a Verizon plan?
Asked by Bobby.
- A:Answer Moto E4 GOOD PHONE. It's time to upgrade if the screen is cracked. For what you will pay will justify buying a new phone altogether. Right now the moto e6 is over $100 but I bought mine on sale for $69.99 at best buy which is still a lot of money, but I couldn't waste more money on tmobiles low quality coverage or cell phone signal. If you can afford it get the moto e6 or the moto e5 play should be around the same price.
Answered by BigBoyzTech
Q: QuestionIs this Moto e6 Unlocked? I have a T-mobile prepaid account. Can I use this phone on that account? Can I transfer the SIM card from my old phone?
Asked by curios.
- A:Answer Answer might be here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy As of July 19, 2019 the policy is: Prepaid Device Unlocking Policy Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time. If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device. i.e. even though the device info listed on Best Buy says it is universally unlocked, the above policy might apply? Is this phone in the category of "certain devices purchased from a retail partner"? Companies don't like explaining the truth because it is too freaking complicated and they themselves probably have no idea...
Answered by Dave
Page 2, Showing 21-28 of 28 questions
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