Questions & Answers

Q: QuestionCan I unlock my car doors with this remote start system?

• A:Answer Yes, this system has a keyless entry feature that allows you to unlock your car doors with the remote.

Q: QuestionWhat is the maximum range of the transmitter for this Viper remote start system?

• A:Answer The maximum range of the transmitter is 2640 feet.

Q: QuestionHow many buttons are on the remote for the DS4VB Viper remote start system?

• A:Answer The remote for this system has 2 buttons.

Q: QuestionIs the Viper DS4VB compatible with most vehicles?

• A:Answer Yes, the DS4VB remote start system is compatible with most vehicles.

Q: QuestionDo you need to purchase a subscription for the mobile app in order to start the car and unlock the the doors for example. Thanks!

Asked 7 years ago by Anonymous.

• A:Answer If you download App to use 150 feet you don’t need to buy subscription you can start your car through your cell phone and download the app for free but if you want to you use this satellite like when you were traveling or anywhere in the world you need to buy

  Answered 6 years ago by 2019Leo

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Q: QuestionDoes this unit include a remote that will start the car as well as lock and unlock the vehicle's doors? Or does the remote need to be purchased separately?

Asked 7 years ago by BillBill.

• A:Answer Comes with the remote to start the vehicle, also there is a smart phone app to start and also unlock the vehicle. You just have to down load it and have it paired.

  Answered 7 years ago by WingVerified Purchase

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Q: QuestionDoes this come with everything needed? Will any other assecories need to be purchased?

Asked 7 years ago by Erica.

• A:Answer Kit had every thing needed for my Ford F-150 Works good within range of the Bluetooth as well , Best Buy installed and works great , the app shows you the time on remaining as well.

  Answered 7 years ago by JoseVerified Purchase

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Q: QuestionIf I buy this product how I will do effectively the installation

Asked 7 years ago by Williamalex.

• A:Answer When I bought my Viper Remote starter the installation was included in the price so rather they take a chance on doing it wrong myself I let Best Buy install it. Didn’t cost me anymore than a little time. Also, the installation is covered if anything goes wrong.

  Answered 7 years ago by RobBVerified Purchase

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Q: QuestionManual says DS4+ is compatible with D9857V/D9756V Viper RF Kit 5-button 2-way LED/LCD Rechargeable (Pg 16 manual). BestBuy only has 7856V/7857V 2-way LED 5-button. These two models are not listed as compatible with DS4+, so are they out of the question?

Asked 7 years ago by Yser.

• A:Answer I purchased it with the 7857V upgrade, which IS listed on the box as compatible. It works great. I went with the upgrade both for the 2 way feature and the extended range. I have one caveat on the range. That combination is rated for 1 mile. Actual range is dependent on the circumstances - maximum range can only be achieved if you are outside and in line of sight to your car. I have no problem starting the car from inside my house, at church, or at the store. From the office is a different story. My office building is just a bit over 1/3 miles from the parking lot, with several other buildings between. I can't start the car from inside. By the time I walk about 1/4 block, I can start it. That's fine if I just need to take a bit of the chill or heat out of the car, since my Kia Soul heats and cools really quickly. However, it's not all that helpful in ice and snow. I'm considering adding the Smart Start module.

  Answered 6 years ago by William

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Q: QuestionDoes the price listed include installation?

Asked 8 years ago by Farley.

• A:Answer Yes it included installation the reason i got it plus have had great success with viper products

  Answered 8 years ago by ttt2Verified Purchase

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Q: QuestionIs there an extra charge for using smart phone to start the vehicle?

Asked 7 years ago by Pete.

• A:Answer If you are using just the Bluetooth, no there is no extra charge. Just download the app and sign up. "Directed smart start" pair the phone to the DS4 unit and you're good to go.

  Answered 7 years ago by LNic

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Q: QuestionDoes this work with a turn-key ignition?

Asked 7 years ago by MMJ.

• A:Answer Yes, this product works with a turn-key ignition.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionSo for under $300 I can start my car from my phone, anywhere ?

Asked 6 years ago by Eljudio.

• A:Answer No. To be able to control the car from any location, you would need this plus an add-on Smart Start module (about $200). It would also require a subscription (cell service to the Smart Start module - about $100/annually).

  Answered 6 years ago by William

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Q: QuestionHow long the the remote start keep your car running before it turns off? I have a manual start ignition.

Asked 6 years ago by Gwen.

• A:Answer The "default" time seems to be about 12 minutes, however this is programmable. Be sure to mention how long you'd like it to run to the installer before they begin work. I had mine adjusted and set to 25 minutes instead of the default time.

  Answered 6 years ago by Matt

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Q: QuestionDoes this allow me to control the temperature of the car to turn the air hotter or colder?

Asked 2 years ago by Lilly.

• A:Answer No it dosent it starts and stops and locks doors is all

  Answered 2 years ago by ShawnMVerified Purchase

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Q: QuestionCan you connect this into the key remote you already have? I have an extra spot for it on my key. I have a '13 Dodge caravan. Remote locks but no remote start.

Asked 6 years ago by Rico.

• A:Answer Yes you can have them program the remote for you because they did it for me with no problems.

  Answered 6 years ago by MamboVerified Purchase

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Q: QuestionWhat is the range of the kit straight out of the box (without the upgrade) to start your car?

Asked 6 years ago by Mark.

• A:Answer 800-1,000 depending on a number of factors including weather, antenna location in the vehicle, and obstructions that may exist between you and the vehicle.

  Answered 6 years ago by paulzilla86

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Q: Questioni got this remote system a couple of weeks ago,and i upgraded to the 2 way remote and its great,but when i start my car and get in and put my foot on the brake to drive,it cuts off,does this happen to anyone else,what am i doing wrong?

Asked 3 years ago by prncejo.

• A:Answer No go back to the installation dept and let them adjust it. I had to return because my starter Kept shutting off

  Answered 3 years ago by vanwallNJVerified Purchase

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Q: QuestionWill this unit work on a diesel?

Asked 5 years ago by K.

• A:Answer Yes it will work on a diesel. See how long your glow plugs take and get them to delay the start process. I have an older diesel and need mine set for 45 seconds

  Answered 5 years ago by KennyCVerified Purchase

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