A:Answer ME and my parents bought this exact same TV on 9/7/2015. At first it worked great.....a little over 30 days, I noticed a line running across the TV about 6 inches from the Top. Everything below the line was blurry. We called best buy, but since it was after 30 days of purchase, and we didn't purchase the "geek squad" extended warranty, they wouldn't do anything for us. So we called Vizio themselves about the Warranty. They ended up wanting to send us a "refurbished" TV. We argued with the customer service people that their offer was unacceptable considering how new it was, so they agreed to send us a new replacement. So far so good, but very odd on how it went defective in less than a week. Also its a shame that Best-buy wouldn't help us out considering the TV had a 1 year warranty from the manufacturer. I guess BestBuy does that cause they want to to pay for their "geek squad" extended warranty. in my opinion if the TV has a 1 year warranty, BestBuy should have to stand behind it and handle the replacements and all that for the 1 year.